レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Maison and Aurora is a modern activewear brand designed for women who value both style and performance. We create pieces that move with you, whether you’re training, running errands, or simply enjoying your day. Every design focuses on fit, comfort, and a clean aesthetic that feels effortless. Our collections are inspired by a balance between function and lifestyle. We combine high-quality materials with flattering cuts to ensure every item not only performs well, but also looks refined. From sculpting leggings to versatile sets and dresses, each piece is made to support your routine while elevating your look. At Maison and Aurora, we believe that activewear should do more than just function. It should make you feel confident, comfortable, and ready for anything. That’s why we pay close attention to detail, from fabric selection to final fit. We are committed to delivering a smooth and reliable shopping experience, with a strong focus on customer support and satisfaction. Our goal is simple: to provide timeless activewear that fits seamlessly into your everyday life.
3.1
10件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 33％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
When returning my order, they attempted to ignore my emails to wait out the return warranty period. They gave me an address to return it to, and I spent an additional $40 on return shipping. For them to REFUSE the package when it arrived. I am so disappointed I didn’t not read the reviews prior.
Stay clear of this company it took over a month to receive my order which do not fit and when trying to contact them for to return my order they ignore all my messages
Excellent experience with Maisonandaurora! Everything from ordering to delivery was smooth and hassle-free. My order arrived quickly, was carefully packaged, and the quality exceeded my expectations. The product looks exactly as described, and the customer service was friendly and responsive. I’m very happy with my purchase and will definitely order from them again.
good quality and fast delivery so I am completely satisfied
Do not order from this company - stay away!
I wanted to return items as they didn’t fit me, contacted M&A well within the given timeframe and after several ignored messages requesting a returns address they kept responding offering a 50% refund. This amount would be less than receiving a refund on the products I wished to return. They do not operate by the consumer contracts act 2013 so I’d strongly advise not to order from them.
Great clothes for a good price and Quick delivery as well!
Great experience overall. The set fits true to size and gives really good support during workouts. I also liked that the fabric is not see through, which is always a concern for me. Customer service responded quickly when I had a question. Happy with my purchase.
Kjolen sto overhode ikke tid forventningene. Langt fra det jeg så på nettsiden. Så jeg ville returnere. Heldigvis handlet jeg via klarna, for å returnere var ikke enkelt. Først fikk jeg beskjed om at jeg ikke måtte registere retur/ fryse betalingen i Klarna, da ville alt ta lengre tid… Når jeg fikk svar fikk jeg en masse svada, men hovedsakelig tidløs om redusert pris etc, da jeg avslo det ble det stille. Så hver gang klarna hadde vært i kontakt fikk jeg et nytt tilbud om redusert pris- og opplysninger om hvor dyrt det er å returnere. Jeg sa igjen og igjen at jeg ville returnere koste hva det koste ville. IKKE GJØRHANDLE HOS DISSE. Betal i hvert fall ikke direkte.
Klærne var mye styggere enn på bildene. Stoffkvaliteten var dårlig. Da jeg ville returnere fikk jeg ikke returadresse, men de forsøker å forhindre meg fra å returnere med å tilby rabatt om jeg heller beholder plaggene. Og jeg har sendt enda en mail for å si at jeg vil returnere alle plaggene jeg hadde fått.
Så venter enda på returadresse og lurer på om jeg er blitt lurt...
Maisonandaurora からの回答
Thank you for your review.
We’re sorry to hear about your experience, however after carefully checking our system, we’re unable to find any order or contact history that matches the details described.
It’s possible that this review may have been intended for a different store, as we always provide clear return instructions and respond consistently to all customer requests.
If this order was placed with us, please contact our support team at support@maisonandaurora.com with your order number so we can assist you immediately and resolve this properly.
We take customer satisfaction very seriously and are always here to help.
Kind regards,
Maison and Aurora Team
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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