Waited three months for picture frames. Still waiting. No contact number and email representatives are useless. I would avoid like the plague. Pay 20% more and actually receive your items.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Maison Flaneur is I believe a small organization that excelles in fulfilling the most refined tastes and wishes of it’s clientele. I have found on their site some of the most elegant and r... もっと見る
I bought the Material Tomato Knife Set as a Christmas gift. The product was delivered quickly. The knife set is excellent! I did have a question about my order and emailed the company. Maison Flan... もっと見る
Picked up a fabulous salt and pepper set to bring some colour to my dinning table. They were quick to dispatch and the support team was very helpful when I realised I accidentally only ordered the p... もっと見る
企業情報
当該企業による記述
Bonjour! At Maison Flâneur, we leverage the minds of world-class architects, interior designers, hoteliers and their local communities to bring our audience a unique and personal approach to homeware. As travel-enthusiasts, we strive to find authentic locations, and as consumers, we want to create meaningful relationships with the things we buy. We want to put homeware back in the context of the cultures and trends that shape the world we live in. We pride ourselves in showcasing the very best homeware from all over the world, including far-flung and off-the-radar destinations.
連絡先
1 Knightsbridge Grn, SW1X 7QA, London, 英国
- hello@maisonflaneur.com
- maisonflaneur.com
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Ordered two items and
Ordered two items and, almost two weeks on, there’s still no dispatch or delivery. Customer service has been completely unresponsive.
Never refunded me, completely dishonest
Absolutely shocking customer service. Returned the hanging rail, they said they had received it and processed my refund. Complete and utter liars they hadn’t. Hey also refused to refund the original postage which they are legally required to do as I returned the order in full and paid for the return. Even when they were presented with evidence from government website. NEVER BUY FROM THUS COMPANY. I successfully got my money returned in full by PayPal.
Waited three months for picture frames
Waited three months for picture frames. Still waiting. No contact number and email representatives are useless. I would avoid like the plague. Pay 20% more and actually receive your items.
AMAZING
AMAZING! Very safe,very reliable and best customer service I've seen by far !
Will order again soon
Excellent customer service
Excellent customer service. I recently reached out about a product and was guided through the process by the customer service team! Super helpful and much appreciated!
I never write a review but i will make…
I never write a review but i will make an exception because i’m very pleased with the service of Maison Flaneur. I made a wrong order and they helped me immediately to find a solution. Very professional. Much appreciated.
I received the wrong lampshades several…
I received the wrong lampshades several months ago. I’ve written countless emails, but they keep stringing me along and don’t get back to me. That’s just not okay. I can’t recommend them.
Quick and kind customer service from real human beings
Good, prompt customer service.
Very nice and flexible sales service
Very nice and flexible sales service. Very nice products
I had a great experience with Maison…
I had a great experience with Maison Flaneur. Everything was handled very professionally, and the communication was fast, clear, and helpful throughout. They were also very accommodating with a refund, which I really appreciated. The selection of products is excellent and unique. I can highly recommend Maison Flaneur and will definitely shop with them again.
Beautiful Products
Maison Flaneur carries beautiful products and I even found a quilt that was sold out everywhere but here. Love the mix of vintage and newer styles.
I had so many questions and wanted to…
I had so many questions and wanted to be sure before ordering because I’m in the US, and these lamp slipcovers are an investment. My questions were answered kindly and promptly. I feel confident in purchasing.
Excellent and responsive customer…
Excellent and responsive customer service helping me decide which bedding size to use for a US Twin XL. Can’t wait to receive!
Incredible customer service...
Incredible customer service on top of great quality products. I needed to change my order address and boom an email back straight away sorting this out for me. Makes ordering a pleasure.
Picked up a fabulous salt and pepper…
Picked up a fabulous salt and pepper set to bring some colour to my dinning table. They were quick to dispatch and the support team was very helpful when I realised I accidentally only ordered the pepper grinder to start!
Will be looking to them for more homewares in the future.
The customer service prior to ordering…
The customer service prior to ordering was great
Exceptional service
Online shopping experience was great!
Made exception to allow international shipping to Singapore for the selected merchandise.
Great character !! Customer Service ❤️
Primarily, I would like to mention the expedient and exemplary character of this company - their customer service is top notch !! Not only did Jess respond immediately to my concern, which was not in any way associated with the quality of the product; yet, with shipment concerns that were out of their hands. Jess is amazing - !!!! She responded within twelve hours and at receiving my response, continued the thread without missing a beat — finally, a company with great integrity and trustworthiness… LOVE ❤️
The frames are absolutely beautiful
The frames are absolutely beautiful! The customer service is excellent...they are supportive and prompt!!!Absolutely recommended!!
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