mannersldn.com レビュー 

Having previously purchased items from this store and been happy with them, I was unprepared for what happened with my latest order.
I ordered a dress on the 22nd January which unfortunately was too big so I popped it straight it back in the original packaging and started the returns process as per the instructions on their website. The return was approved and processed on the 7th Feb 2025. According to the terms and conditions, the refund should be within 14 days. I have emailed on 4 separate occasions since then asking when my refund will be received and I am still yet to receive any response 2 months later. I have now had to resort to raising a dispute via Shopify and writing this review.
Please beware if you are buying from this store and there is any risk of needing to return it (doubt on size etc). These clothes aren't cheap and next time I save my money up for a nice dress I will not be ordering from Manners London.
An apology at any point in the last 2 months would have made this farcical experience a lot more tolerable.

Just the most amazing experience to feel confident after being so low for so long.
I put this dress on a felt like a new person. I’ve recently been through a painful divorce- after a 9 year abusive relationship, feel like a shell of a person, and a simple black dress has made me feel a million times better and like me again!! Get me on that night out where I can show it off!!

Gorgeous gorgeous girls deserve gorgeous gorgeous clothing! I love manners and can't wait to stunt on everybody!

Firstly, I love the clothing; it's well made and flattering, and has pockets!! I love the general ethos of the company. This is not fast fashion; it's clothing that will last, and that's a special thing. The only negative about this company is the length of time it takes to get a refund once you've returned something. You get an e-mail to let you know that your return has been received and that your return has started to be processed...........and then you wait. Up to 3 weeks. I guess it's because it's a small company, but it's still frustrating as if you've ordered a couple of different sizes to try it's really expensive and waiting that length of time for money to be refunded can be difficult. I'm put off trying a lot of things for that reason.

Really love these clothes, sexy AND comfy! First time wearing the puff pants a stranger on the street asked where they're from. Exchanges were straightforward, only thing that could be improved is not having to print the returns label yourself. Good customer communication. Already made a second order :))))

Super fast delivery and theeeee most gorgeous tops I’m over the moon with them. Top quality as usual from Manners!

Wow! I'm so grateful I finally took the plunge and ordered some Manners clothes after watching Sal's adverts for ages and wondering whether to invest in some puff pants and a dress. As someone who has struggled all my life to find clothes that fit me and make me feel good (I have lipoedema and I am quite different sizes on my upper and lower body), I was blown away by the comfort, quality and fit of Manners' clothes. And, having read a bit about Sal's background and watched her adverts, it only adds to my good feelings about this brand. Body positivity, happiness and joy is what it's all about. Thanks Sal and the Manners team. Fan for life, here!

The suit is so nice comfy and as described the only issue I have is the strings at the bottom not sure what to do with them once I tie to make the bottom oof the trouser tighter . but I love it

Great customer service, on top of great quality clothes!

Brilliant as always!
I forgot to add my free item to my order and Sally and the tram sent it over ASAP.

I absolutely adore every piece I own from Manners London. Every item makes me like my body.
I also love that if I have any queries or need any help sally is so helpful and friendly! Sizing is inclusive which is a must for me too! Thank you!!

I window shopped for months on this website, not sure if I could justify the price then finally made the plunge for some holiday clothes. I'm so glad I did, I'm wearing the puff pants now and they're SO comfy, I was feeling a bit sh** coming from UK winter to sunny destination where everyone seems super fit, skinny, and tanned, after putting these on, none of that matters and I feel like the best version of me again 😍

Delivery was really fast (even to far north Scotland where others charge extra and take twice as long!)

1. I had to send back for larger size. I did follow size guidance but still too small. Return relatively simple; awaiting replacement.
2. Removed a star. Sent item back (received by them March 20) asking for bigger size. I have heard nothing more from them since; no replacement or refund offered. I have messaged them via their website but have not had a reply.
3. Have received the replacement item and despite hiccups along the way (see above) this bigger size is comfortable and well made. I would recommend. Just to help with sizing: I have an XXL jumpsuit; I am a size 18/20 trouser.

I've made two orders this month. Made first order based on the sizing info but it was way off!
Sent first back and almost a fortnight on and I'm waiting for a refund refund still.
Reordered in bigger size. All ok.
Don't always follow size chart having said that quality of the clothing is fantastic 👌🏻

Love this clothing so so much, it makes me feel happy and comfortable in my broken disabled body in a way that I've not felt for my whole life. Aftercare/help when needed is great too, Lauren sorted me right out when I got sizing mixed up etc!

This is seriously the only slow-sustainable company I feel 110% confident in.

Shipping was quick. Dress is brilliant hugs in all the right places

Omg my dress is such a thick but comfortable quality. The fabric is so soft and stretchy, but hugs in the right places and isn't thin and doesn't bunch up. I can immediately tell that I will have this piece for a very long time.

Great products, great brand.