How awesome are these pants? I've sat on buying these forever, because I'm tall (180cm) and really don't need another pair of too-short flares. So glad I finally risked it, because they are so good!... ãã£ãšèŠã
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Manners clothing is incredible. Sally really knocked it out of the park with the new corset pants. ð keep up the good work and bring us some more colours next season?
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I purchased a pair of leggings from this company in their sale (would have cost around £100 at full pr9ce). On the first wear the gusset started coming apart. I contacted them and tp their credit they... ãã£ãšèŠã
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I am always happy with the service I get from manners, itâs easy to order and my items come either next day or the day after, I love the quality of the clothes, it little bit expensive but definitely... ãã£ãšèŠã
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The next generation of stretch. Deliciously supportive for every body! Freedom looks good on you x.
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Carrer de Marià Aguiló, 107Sant MartÃ, 08005 Barcelona , 08005, Barcelona , ã¹ãã€ã³
- info@mannersldn.com
- mannersldn.com
4.0
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Awful customer service
I really wish I had read the reviews before placing an order. Trying to get any communication from the company with regards to processing my refund is impossible. They are outside of the statutory deadline for issuing a refund (well over 14 days) and I have emailed & DM several times with no response or reply. Off to Trading Standards next.
Edited after reading response from Manners... Please, please, please take note of your 1, 2 & 3 star reviews on Trustpilot. These reviews consistently site a poor refunds & communication process. Blaming your customers is never a good look.
2025幎2æ7æ¥
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mannersldn.com ããã®åç
Thank you for your review and we are really sorry to hear you feel the customer service has been so bad.
Whilst we know our response times are not always as quick as some of the bigger brands, as we are a very small team here at Manners - we do ask for 7 days to pass for a response to emails and yours was responded to within 4 days of the initial one and the day after the follow up that you sent, so this is well within our stated response timeframe. The DM messages were also responded to 1 day after the intial message and the same day as the follow up that you sent.
Your refund was processed within the time stated on our returns information on our website and both your emails and DMs were responded to in less than our stated response timeframe, so we are sad that you feel so stongly about the poor customer service you feel you have received.
If there is anything else you need from us, please contact us at info@mannersldn.com and we will endeavor to resolve it for you.
Love,
Team Manners x
mannersldn.com ããã®åç
Thank you so much <3
Team Manners x
The best swimming costume in the world
For the first time in 15 years I actually liked how I looked in a swimming costume. It can handle my post-children, peri-menopausal, squishy womanly body. I felt awesome in it. Never thought Iâd say that about a swimming costume. I actually wonât dread the next beach day or pool day with the kids.
2025幎1æ28æ¥
mannersldn.com ããã®åç
Thank you so much and we are so happy to hear this! Happy Swimming!
Team Manners x
Unbelievably great quality & fit
Unbelievably great quality & fit. Iâm now a fan and will be buying many, many more!
2025幎1æ27æ¥
mannersldn.com ããã®åç
Thank you so much
Team Manners x
Good clothes, awful returns process
The clothes are clearly good quality, but I would be really wary of ordering anything again because the returns process is so inconvenient. You have to a) pay for the postage yourself; b) print out a returns label (thereâs no printer-free option); and c) wait 14 working days from when they start processing the return to get your money back. This last bit means Iâm on track to get my refund a full 4 weeks after I sent it back. One of these things on its own I would be fine with, but all three seems a bit much, particularly considering the price point of the clothes.
2025幎1æ27æ¥
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mannersldn.com ããã®åç
Hi Sophia, thanks for your review and we are sorry that you are unhappy with the returns process.
To respond to the points you mentioned:
a) Customers are responsible for the cost of return postage (unless the return is due to a fault or incorrect item) and this is stated clearly on our returns page on our website, so customers can be aware of the policy before making a purchase.
We know some larger companies are able to offer free returns but as a small business, this is not something we are currently able to offer.
Our products are much heavier than the standard high street or fast fashion pieces, as the fabric is much thicker and higher quality. This therefore makes the postage costs much higher than most other brands have to contend with.
We do subsidise as much of the outbound postage costs as possible, to keep this as low as we can for the customer and this means we are able to offer standard outbound shipping costs but we are not able to also cover the cost of return postage on top of this.
b) As we are not able to offer pre-paid postage labels, this does not offer us the option of the 'printer free label' (it is not something our distribution centre offers us). Therefore, our return label is just the address information and a slip that can be inserted inside the parcel, containing the order information and return instructions.
Where customers do not have access to a printer, they can handwrite a note to go inside the parcel containing that information and handwrite the address on the front of the parcel packaging.
c) 14 days is the standard term for processing returns and is followed by the majority of online retailers - this does mean your refund should be processed within that time frame, not 4 weeks after you sent it back. I'm sorry but I am a little confused at where the 4 weeks element comes from here. As you mentioned, it is 14 days from when we start processing it (after we receive it).
I can see your return was processed on the 13th day so this was all done within the expected timeframe and you should have recived the refund by now.
If there is anything else you need from us or would like any more clarity on, please feel free to reach out to us at info@mannersldn.com
Love,
Team Manners x
These Dresses are always excellent!
These Dresses are always excellent!
Superfast delivery and so well made.
2024幎12æ2æ¥
mannersldn.com ããã®åç
Thank you so much
Team Manners x
Clothes to hug your curves in just the right way!
I love the clothes from Manners London. The fabric is such a good quality and the clothes are shaped to hug your curves in the most flattering way! I never felt comfortable in a form-fitted dress before, but these ones look amazing on me!
2024幎12æ2æ¥
mannersldn.com ããã®åç
Thank you so much <3
Team Manners x
Great Company
Great Clothes, good Procedere about the shipping and tracking. Contact to Sally & Team on every Channel available, always friendly, reliable and helpful.
2024幎11æ28æ¥
mannersldn.com ããã®åç
Thank you so much <3
Team Manners x
So Comfortable!
So Comfortable!
I have been waiting so long to buy one of these tops. They arenât cheap & I wasnât sure if it was a gimmick. I have several immune conditions where my chest swells & it can be very difficult to wear a bra at times. Anyway the black November sale thingy come up so I went for the cheapest top that was a crop top. I am so pleased I did. It really is so comfortable and totally unnoticeable that I have no bra on. I am a big lady up top I got XL & we compared to it my Asda camiâs that are quite tight and there really is no comparison. No need for tit tape either! Bonus! It also couldnât have arrived at a better time, having a bit of a dip & wearing this under jumpers & cardiâs, superb! I would even wear it in the summer & feel 100% Confident wearing it.
2024幎11æ29æ¥
mannersldn.com ããã®åç
This is so great to hear, thank you so much
Team Manners x
My go to brand for the best qualityâŠ
My go to brand for the best quality wardrobe staples that make you feel amazing and are SO comfortable to wear, always
2024幎12æ1æ¥
mannersldn.com ããã®åç
Thank you so much
Team Manners x
Good quality products
Good quality products, they fit well and orders are dispatched quickly.
2024幎11æ29æ¥
mannersldn.com ããã®åç
Thank you
Team Manners x
Just brilliant
Just brilliant. Communications are useful - and fun - and feel personal. The clothes are very high quality and unique, there doesn't seem to be anyone else doing what Manners are doing. Just bought the boiler suit Hujan Manis for my wife and she absolutely loves it. Seems other people do too as she keeps getting compliments and questions about where it came from ð An incredible company making great products, and they seem to really care about the customers.
2024幎11æ28æ¥
mannersldn.com ããã®åç
Thank you so much for your lovely review <3
Team Manners x
Keeps getting better
I'm a return customer and been happy with every purchase but the kupu bodysuit is simply perfect. It's taken a few goes to figure out what size I need in what piece and this is the jackpot. Love it!
2024幎11æ28æ¥
mannersldn.com ããã®åç
So glad to hear this, thank you <3
Team Manners x
I have never had anything but anâŠ
I have never had anything but an amazing experience with Manners and their products. Shipping is always super fast, even from UK to Canada. The quality of the clothing is always stellar. This is literally all I will wear now.
2024幎11æ28æ¥
mannersldn.com ããã®åç
Thank you so much <3
Team Manners x
mannersldn.com ããã®åç
Thank you <3
Team Manners x
mannersldn.com ããã®åç
Thank you so much
Team Manners
mannersldn.com ããã®åç
Thank you <3
Team Manners x
Amazing as always
Amazing as always. Very quick processing time, brilliant quality, great design.
2024幎11æ28æ¥
mannersldn.com ããã®åç
Thank you <3
Team Manners x
Fits well and fab delivery
Sizing great, comfy, fits wonderfully. And really quick delivery! Even though it was Black friday.
2024幎11æ26æ¥
mannersldn.com ããã®åç
Thank you so much
Team Manners x
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