Service and communication was fantastic on both occasions that I shopped on the site. I also received a great discount and reasonable postage. The choice of yarn was great and everything I needed in s... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Couldn’t fault this company’s service. Extremely helpful with my first order, as it was a wool I hadn’t used before. Then when I was disappointed with the wool, obviously not their fault but the manuf... もっと見る
My order arrived so promptly. I loved that I received pre-wrapped orange blossom Hayfield yarn,( I.e. unopened, therefore in perfect condition). This is important to me as I knit for premature babies... もっと見る
企業が回答しました
Great communication with a warm and friendly greeting! Great products which were promptly shipped. Added bonus is they still ship to Northern Ireland. Purchased several times and will return! Thank yo... もっと見る
企業情報
当該企業による記述
Family owned business based near Towcester in Northamptonshire. We are an online wool supplies shop and regularly have the lowest priced wools on the internet.
連絡先
4.9
優良
121件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Received quickly and well packaged
2025年11月24日
When I brought the wool it did not knit…
When I brought the wool it did not knit up very well left holes in my work I emailed you got one reply then nothing more I find your aftercare service not very good at all I shall be sending all the wool back I ii
2025年10月27日
Manorfarmwools からの回答
Hello Anne
You ordered from us 27-10-25 10 balls of Stylecraft Special DK Cream.
You emailed your dissatisfaction with the product on the 4-11-25.
A return email to you on the 4-11-25 at 21.04 acknowledging your complaint. Asking for the LOT number and asking you for your bank details in order that I could refund you to original 10 balls or an exchange to another 10 balls of Stylecraft DK, plus 5 Balls FREE for your inconvenience - No reply.
5-11-25 10.36 I asked if you could send the faulty yarn back to me and gave you our address. - No reply.
8-11-25 22.16 I followed up with another email asking you to advise what you would like me to do - No reply.
We had no further communication from you, until we received a 1 star product review on trustpilot for product quality.
You posted a further 1 star review for customer service, as above, and we have still not had any communication from you.
I am unsure, still what you would like me to do, either exchange 10 balls plus 5 balls FREE, or a refund- please advise, but we need the goods returned to send back to Stylecraft to be inspected.
I don't feel we could have offered you any better customer service, when you decline to engage with us.
Sarah
Great choice and price of wool
Great choice of wool, good prices, prompt service, will definitely use them again.
2025年10月27日
Manorfarmwools からの回答
Thank you x
Manorfarmwools からの回答
Thank you x
Genuine Courteous help
Sarah made the effort to source the wool I needed.
Quite rare in today’s markets of huge companies and automatic reply’s.
2025年9月24日
Manorfarmwools からの回答
Thank you, very much June x
Great value and quick delivery Happy…
Great value and quick delivery Happy with my purchase
2025年9月29日
Manorfarmwools からの回答
Thank you x
Very quick delivery
Very quick delivery. One minor thing was I didn’t receive a confirmation of order email. However was very pleased with company and my purchase
2025年9月25日
Manorfarmwools からの回答
Thank you Liam, please check your spam inbox as sometimes they creep into there.
Great service and good value products
Easy to navigate website, good prices, and fast delivery! Great service, and I will definitely be using again :)
2025年9月24日
Manorfarmwools からの回答
Thank you x
Good value quality yarn
Quality yarn at a good price. Was quickly dispatched. I will purchase again from this business again for future projects.
2025年9月24日
Manorfarmwools からの回答
Thank you x
Super easy to order and pick up option…
Super easy to order and pick up option is a great addition to services
Highly recommended
2025年8月29日
Easy process whole way through
Easy process whole way through, fast delivery. Was kept updated and the wool cheap and great quality. Will definitely be using ur company again
2025年8月31日
Everything I needed in stock!
I tried several websites but this was the only one that had all the yarn I needed for 2 projects in stock! And it arrived sooner than I was told to expect 😊
2025年8月26日
Manorfarmwools からの回答
That makes us happy 😊
It was delivered quickly but I found a…
It was delivered quickly but I found a knot in one ball which I undid. I knit scarves and hats for the homeless at the connection by st martins in the fields in London as that was the charity my husband raised money for when he was alive.
2025年8月26日
Manorfarmwools からの回答
Thank you x
Manorfarmwools からの回答
:)
Manorfarmwools からの回答
:)
Manorfarmwools からの回答
:)
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