ABSOLUTE SCAM, SCAM, SCAM ð¯ % false advertising. Definitely not hand stitched above a book shop in Hay on wye nothing artisan about these bags. Not fast shipping as they are mass produced in China... ãã£ãšèŠã
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Unfortunately, I realised after ordering that this is a scam. I have now seen the identical bags advertised on different websites including Maples Stitches, SnugNest, Mega Craft, Madison Elara, Sarah... ãã£ãšèŠã
The bags are useable, and designs attractive but they are of moderate quality and made in China. Nothing like what they purport to be. Worth £10 each. No more.
DONOT fall for this SCAM as I did, when eventually one of the two bags ordered arrived it was absolute TAT. The second bag has still to arrive, if in fact it does. These bags are made of inferior fabr... ãã£ãšèŠã
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SCAM
SCAM. Same Chinese or American company under many different names. NOT hand made, mass produced in a sweat shop in Asia.
Disgraceful
Order arrived, nothing like the photo. It wasn't quilted, just a printed design and awful quality. I emailed them for an address so I could return for a full refund. They kept messing about, offering % back and i could keep the bag (which was only worth 10% of the price i paid)
In the end they offered me 80% refund and to keep the bag and i accepted and have received my refund. Warning to anyone else, scam company , do not use
Wish I'd read trust pilot first
Wish I'd read trust pilot first. Seen advert on FB, ordered a dragon bag which was supposedly hand made, padded and beautifully made by a lady in Wales. £25.00 sale price for what turned out to be a cheep printed bag, probablynade in China.. Avoid at all costs and don't waste your money like I did. AI pictures too.
Cheap printed Chinese import
I wouldnât even give it 1 to be honest. My owl bag was printed and from china. Iâve tried for a refund with customer services. They offered me a small refund and to keep the bag. I refused and have heard nothing back I sent photos and sent everything asked for. Iâm going to raise a dispute my bank tomorrow as 14 days since received.
This company is a complete scam
This company is a complete scam. It's also trading as Susan and LInda Atelier, and reviews for 'both' companies here on Trustpilot say the same: the product is cheap rubbish from China, nothing like the advertised images of comforting women artisans working away honestly in Hay-on-Wye. As I reported in the Susan and Linda Trustpilot review: Like many people on this website, I ordered one of these bags as a present for a friend. The emails that followed rang warning bells - ridiculously elaborate claims about their production and delivery system, followed eventually by a tracking statement claiming the item had cleared international customs (...from Hay-on-Wye?...) but not stating the country of origin. It's clearly completelty fraudulent. The bag hasn't arrived yet, but having read the reviews of 'Susanlinda' at least I'm primed for the disappointment. Don't touch these people, and discourage anyone else from doing so.
DONOT fall for this SCAM as I did
DONOT fall for this SCAM as I did, when eventually one of the two bags ordered arrived it was absolute TAT. The second bag has still to arrive, if in fact it does. These bags are made of inferior fabric and are no way quilted. The bag(s) will be going to a charity shop as there is no way I would be seen dead using them and even then I feel embarrased to be dumping such things on a charity shop
Scam! Very poor quality and misleading
First off, there should be a no star option on scams like this!
The website is an Al fake. Purports to be a workshop in Hay on Wye, Wales... but the goods are cheap nylon machine stitched products shipped from China. Still waiting to hear if there will be any refund, but judging from others' experience, that won't happen. I will go through my bank with a chargeback claim and go through the Citizens Advice Consumer Helpline to report to Trading Standards. Trading Standards have the power to close down the fraudulent website... l don't understand why they havenât already.
Complete scam
Complete scam. Posing as a handcrafted bag maker from Hay-in-Wye. Clever use of AI to make it look hand-crafted when it is nylon and worth about £5.
My own fault, caveat emptor and all that.
I would give zero stars if I could
I would give zero stars if I could. The bag has finally arrived, cost £35 . It is nothing like the picture. Just a flat 2 D printed image with some stitching. I looked up at Temu and the same bag is selling for £ 7 on there! Iâm kicking myself for being taken in.
This firm is an absolute scam and FB and other social media shouldnât allow these adverts. Itâs false advertising in every way. Iâm so annoyed but I wonât bother to try and return and get refund because I suspect it will only
cause me more impotent fuming. BUYER BEWARE !!!
Ordered and received bag costing almostâŠ
Ordered and received bag costing almost £30.
The quality of the bag is very poor and does not reflect the advert on their website. It's just basically a slightly smaller supermarket bag for life. Very expensive for what it is.
Cheap tat from China
Cheap tat from China! False advertising!
Avoid like the plague! Huge scam!
Complete SCAM company - you have been warned
Con ... cheap Chinese factory rubbish that looks nothing like the website at all. Cheap printed fabric and the bag has no structure. They are not based in Hay-on-Wye and nothing is handmade.
If you want to return the cost starts at 20EUR (why if it is a UK company) and they don't refund "sale" items. As they are always on "sale" they don't refund.
They don't answer emails.
Total con - don't get got!
Applying for refund from credit card company as covered by UK consumer protection.
Absolute scam
Absolute scam, the bag is cheap plastic with a picture on it, no quilting whatsoever, total ripoff
Scam - avoid!
Unfortunately, I realised after ordering that this is a scam. I have now seen the identical bags advertised on different websites including Maples Stitches, SnugNest, Mega Craft, Madison Elara, Sarah- Cambridge, Temu, Maison Elara, Linda & Susan Atelier, Amazon & Curveline. There are probably more! The adverts are false, inaccurate & misleading. I received my bag today which (like other customers have described) is certainly not hand made & has been cheaply produced - probably in China. Hopefully, Trading Standards will catch up with them.
DO NOT BUY
DO NOT BUY. THE GOODS ARE NOT AS SHOWN IN all their photographs and reviews. I immediately tried to return and sent 4 emails in 3 days with no reply. There is no contact form with the goods delivered. No way to return, no return address. THIS IS A SCAM. The ladies holding the advertised bags are not holding what is delivered. I don't think there is a dear lady in Hay on Wye making them . The label codes looked like a warehouse order.
Completely false advertising
Completely false advertising. I do not believe these bags were made by one woman above a shop in Hay-On-Wye, Iâm cross I fell for the SCAM, Like others I would give zero stars. My bag arrived today weeks after the order. It is definitely NOT hand stitched, as a sewer myself I know the difference between machine stitching and hand stitching. Clearly it has been made and shipped from China. Why donât they just sell the bags for what they are instead of pretending they are hand crafted in the UK. It says 30 day money back but I am not hopeful.
ABSOLUTE SCAM
ABSOLUTE SCAM, SCAM, SCAM ð¯ % false advertising.
Definitely not hand stitched above a book shop in Hay on wye nothing artisan about these bags. Not fast shipping as they are mass produced in China & come from China. You think ð€ your getting a bargain from expensive beautiful hand stitched padded hand crafted bags when infact there cheap thin nylon machine made. If bought in sale NON REFUNDABLE OR RETURNABLE
Another con
As same as other people have said, not what I expected, i.e. not quilted and not made in the UK. Took a while to arrive, I have complained about the quality now they are asking me to send pics which i have, I've also requested a refund. Charlatans. They're not listed on Companies House, thinking of contacting Trade and Standards don't know what they can do?
RIP off
Thereâs nothing hand-crafted about the bag I just received, itâs ok but obviously cheaply and machine made, just printed fabric with machine stitching across it to resemble quilting.
I was definitely overcharged for this item. Feel foolish and ripped off.
DO NOT USE!!
I would give no stars if that was an option
Poor quality product, definitely not as described and in the sale reduced at £30, I wouldnât give £5 for it never mind £100 at full price . Plus when you read their returns policyâs they do not allow returns on sale products so as a pensioner Iâm stuck with 2 bags I bought for presents for my sister and sister in law that I definitely cannot give them and having to purchase other gifts to give them.
Itâs a total scam of a site, never seen Hay on Wye in Wales as the tracking started in China, and very poor inferior product. Itâs a shame you canât post pictures on trustpilot as the product looks nothing like the advertisement.
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