Marine and Boat Directory レビュー 25

Marine and Boat Directory からの回答

2024年10月12日

Yes!

Thank you, BIG TIME, Tim Herbert and Blue Water Marine for a "right to the point" review!

It is true and you have pointed it out, that during a recent promotion we paid industry members $100 just to evaluate our offerings and follow two simple obligations:

1) Check out what we have to offer.

AND

2) Let us know if you wish to proceed or decline services.

While you choose to decline, your feedback was a bargain for http://MarineAndBoat.Directory at $100.

Thank you for keeping your part of the bargain Tim Herbert and Blue Water Marine. Based on our experience with your company we would highly recommend Blue Water Marine for anyone in the greater Columbus, Ohio area.

Blue Water Marine is located in Carrol, Ohio and if you are within 100 miles this is your shop!

Well worth the travel.

Pure integrity!

Marine and Boat Directory からの回答

2024年10月10日

Rick: Thank you for the great review! You aptly point out that MarineAndBoat.Directory is excellent for finding specific details about specialized areas within the marine related industry. Looking forward to upcoming holidays and wish you and all those you care about an awesome upcoming holiday season, happy 2025, and beyond!

Marine and Boat Directory からの回答

2024年10月12日 に更新

Mike: We are so deeply sorry that a miscommunication happened that would lead you to placing a review on Trustpilot without contacting us first to rectify the problem.
As you no doubt know we contacted you to inquire about why you were less than happy. Your words were "I want my money back and you fu**ed us good."
While your sentiment is respected, and your request (demands) are noted please understand none of it was required.
As you have been our customer three times, 2020, 2023, and this time 2024 we are quite frankly baffled at your reaction to our 2024 transaction. (Details on prior transactions farther below)
A simple phone call, or email, to us on October 4, 2024, would have accomplished rectifying the problem instantly.
On October 7th after our senior customer representative reached out to you, we issued a refund immediately. This refund has been in your possession since October 8th. Yesterday, as in October 9th, our senior customer service representative contacted you on the phone to be sure you had seen your full refund. You said you would check, and the representative assured you he would contact you later in the day to verify your refund was in your possession. The MarineAndBoat senior representative actually called you three more times yesterday afternoon. You were never "available” Our number was left on voicemail and with a woman who answered the phone during one of those afternoon calls so that you could return our call if there were any other concerns. You have not called back so it is a fair conclusion that you did indeed find your refund as we promised you would. If you have any other concerns, expenses, or accolades for that matter, please reach out to us. We only want delighted customers and happy interventions. Whatever failure took place in our transaction of 2024 we regret and apologize if we "missed a step."
In November of 2020, during the height of COVID you allowed us to send you our Internet Media Kit as well as a promotion check for $55.00. Prior to being billed we sent you a letter by US Postal Service mail letting you know the free period would soon expire and to cancel promptly if you did not wish to go farther with our premium Marine Media, SEO, and Internet Services. You choose to cancel which you did so on December 11, 2020. Two weeks after canceling you cashed the promotion check we provided. A complete friendly transaction.
In November of 2023 we again contacted you with a promotion for past customers, one you qualified for having been a participant in 2020. We sent you a promotion check for $100. As before we sent you a notification via first-class US Postal Service on November 3, 2023, advising you that the free period was about up and to cancel promptly if you did not wish to continue beyond the trial period. “Jenny” from your company contacted us on November 8, 2023, and cancelled. Complete friendly transaction #2
In June 2024 we repeated the promotion of 2023, and we again contacted you with a promotion for past customers, one you qualified for having been a participant in 2020 and 2023. We sent you a promotion check for $100. On July 30, 2024, we began social media work on behalf of your business, and we emailed you advising you about that work. On July 31, 2024, the next day, we began scouring the Internet for reviews about your business and then linking your profile to those reviews. We emailed you advising you about that work as well.
As before we sent you a letter by first class US Postal Service mail on July 24, 2024, advising you that the free period was about up and to cancel promptly if you did not wish to continue beyond the trial period.
The next thing we experienced after billing you for the first time was your poor review of you calling us a “scam” and yet never contacting us prior to that review.
If certainly does not appear you considered us a “scam” in 2020, or 2023.

We extend only the best of wishes to you, those you care about, and your business.

Marine and Boat Directory からの回答

2024年2月21日

Wow. We are honored to have this review from J B Upholstery. For those in the Puyallup, Washington Area J B Upholstery is highly recommended!

Marine and Boat Directory からの回答

2024年2月21日

Larry's Marine: Thank you for the wonderful review. To those reading this: If you want quality service in the Alma, Georgia area... Larry's is the place!

Marine and Boat Directory からの回答

2024年2月21日

Guadalupe Canoe Livery thank you for the 1st class review! No BS in Texas just service and facts. If anyone reading this is in the Spring Branch, Texas area... Guadalupe Canoe Livery is the place to go!

Marine and Boat Directory からの回答

2024年1月30日

Thank you, North Alabama Sailing Marine, for your “frank and to the point” review.

http://MarineAndBoat.Directory always strives to be inclusive and helpful for everything marine related.

While we are not currently particularly useful to your business, we very much thank you for your review and for checking us out!

Have an awesome 2024!

Marine and Boat Directory からの回答

2024年2月21日

Thank you Marine Clinic. Our feeling are mutual. Every interaction we have had with Marine Clinic in Grand Rapids, Minnesota has been pure professional

Marine and Boat Directory からの回答

2024年1月30日

Yes!

Thank you, BIG TIME, Rachel Webb and EzyGlide.com for a "right to the point" review!

It is true and you have pointed it out, that during a recent promotion we paid industry members $100 just to evaluate our offerings and follow two simple obligations:

1) Check out what we have to offer.

AND

2) Let us know if you wish to proceed or decline services.

While you choose to decline, your feedback was a bargain for http://MarineAndBoat.Directory at $100.

Thank you for keeping your part of the bargain EzyGlide.com Based on our experience with your company we would highly recommend EzyGlide.com for those needing your product.

EzyGlide.com’s integrity is clear and obvious.

Marine and Boat Directory からの回答

2024年1月30日

Thank you, Mary, and Best-West Storage! It has been an absolute pleasure to communicate with you and your business over the years! http://MarineAndBoat.Directory succeeds precisely because of impressive feedback from clients like you.

An awesome 2024 to all in your world!

Marine and Boat Directory からの回答

2024年1月30日

Thanks to Terricraft Creations for an incredible review. http://MarineAndBoat.Directory only goal is to serve the Marine Industry. Positive feedback like yours is the most gratifying feeling we get at MarineAndBoat.Directory!!! Terricraft Creations you rock!!!

Marine and Boat Directory からの回答

2024年1月23日

Sears Tent & Awning, THANK YOU for the fantastic review. Taking your time to review us is an honor that we do not take lightly.
Wishing you, your friends and loved ones, and employees, all the best in 2024 and beyond!

Marine and Boat Directory からの回答

2024年1月23日

Thank you for the incredibly wonderful review, Brooklyn Trading Post!!

You did not subscribe to our upgraded services, this time, but enjoyed $100 on us for taking the time to check out what we offer.

Checking our records, we see that you have enjoyed our promotions multiple times over the years.

Always a pleasure Brooklyn Trading Post.

You consistently keep your end of the bargain every single time and we appreciate it greatly.

When http://MarineAndBoat.Directory offers businesses $100 to check out what we offer with ZERO obligation to purchase we mean it!


Occasionally a business will be concerned because they have been promised things from “other businesses” that turned out to be less than expected or pure BS.


Reviews like yours help ensure that the customers, and potential customers, of http://MarineAndBoat.Directory will get exactly what we say with ZERO obligation to purchase.



Once again, you kept your part of the bargain which was to “test drive” our offering and then cancel if you did not wish to subscribe.

No amount of words on a review site will adequately express our total admiration and appreciation of a business, like yours (and like ours) that keeps its word and commitments.

Brooklyn Trading Post… you are awesome!!

Marine and Boat Directory からの回答

2024年1月22日

How do you spell happiness for http://MarineAndBoat.Directory?

By seeing an awesome review like this one!!

While you did not subscribe to our services this time we appreciate that you gave those service a great perusal and your kind words about http://MarineAndBoat.Directory fill all of us here on our end with happiness and pride.

A very awesome New Years 2024 to you and all your friends, loved ones, and of course employees and customers.