Very easy to get insurance sorted. Website was very easy to follow. I I bought my boat in Auckland and need to insure whilst being relocated to Nelson by a courier. Asked the question and got a replay... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
1st ever claim after 40+ years boating and Mariner made it easy. Quick phone call, online claim, photo/s and quote for repair sent and within 48 hours had approval. Paid excess to repairer and Mariner... もっと見る
企業が回答しました
The joining process was flawless, excellent and timely communication. Laura was very helpful. So much better experience than I had with Yamaha Insurance who did their best to be uncontactable. So... もっと見る
企業が回答しました
To Renew my Policy that had already expired was an easy transition to convert yearly to monthly payment which the Mariner Insurance already had existing signed documents to make transparency a lo... もっと見る
企業が回答しました
企業情報
当該企業による記述
Mariner Insurance has been offering Kiwis boat insurance in New Zealand for over a decade with specialist marine insurance cover for trailer boat, jet ski, yacht, launch, charter boat, construction, bluewater and transit. We are locally owned and are boaties too, so please get in touch for a quote.
連絡先
2 Reg Savory Place, 2013, Auckland, ニュージーランド
- 0800 466 467
- info@mariner.co.nz
- mariner.co.nz
4.9
優良
2596件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mariner Insurance からの回答
Hi Gary, thanks for your review. Great to hear you found Mariner's service quick and easy to get cover in place. Welcome aboard!
Very accomodating stuff
Very accomodating staff. Amazing services well done. Thank you for your service
2025年12月28日
Mariner Insurance からの回答
Hi Junhrey, thank you for your review and kind words. We are happy to hear the Mariner Crew provided great service and were able to help you with getting hassle free cover for your vessel - Welcome aboard!
Mobile optimization.
Hi. Overall I was satisfied because I was able to begin the policy on the day I had just bought a boat. That said, I do believe that your mobile website could be optimized in a way that improves the UX - it seemed to be hard to navigate around the form on mobile and I very nearly gave in. Perhaps you have noticed this in your form abandonment/user drop off.
All the best.
2025年12月27日
Mariner Insurance からの回答
Hi Simon, thank you for your feedback.
We’re glad we could get your policy started quickly on the day you bought your boat - that’s exactly the kind of service we aim to provide. Our website is designed to be mobile-friendly, but its not as mobile friendly as it could be ! We do have a new online facility that is more modern, in terms of look, responsiveness and compatibility rolling out soon. Appreciate your constructive comments - Aaron@Mariner
Friendly helpful team
2025年12月26日
Mariner Insurance からの回答
Hi Denis, thank you for the review & kind words. Great to hear the Mariner team are offering friendly & helpful service. Welcome aboard!
Quick
Quick, easy application process. I needed urgent insurance cover and received it before I picked up boat and headed away on holiday.
2025年12月24日
Mariner Insurance からの回答
Hi there, thank you for your review. We’re glad the application process was quick and easy, and that we could provide urgent cover in time for your holiday. We hope you had a great time out on the water - Welcome aboard!
Very simple and straight forward all…
Very simple and straight forward all happend online
2025年12月31日
Mariner Insurance からの回答
Hi there, thank you for the review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Mariner Insurance からの回答
Hi there, thank you for your review. We’re glad to hear the Mariner team are offering professional service, with competitive cover. Welcome aboard!
Mariner Insurance からの回答
Hi Costa, thanks for your review. Great to hear the Mariner team professional service and were quick to follow up with you. Welcome aboard!
Mariner Insurance からの回答
Hi Deborah, thank you for your review. We’re glad to hear our process was user-friendly and effortless for you. Welcome aboard!
Laura was great
Laura was great, easy to deal with, prompt and clear. Very happy to move to Mariner, great service and a better premium
2025年12月24日
Mariner Insurance からの回答
Hi there, thanks for your review and kind words. Great to hear that Laura made the process easy, clear, and prompt for you. It’s great to know you’re happy with your move to Mariner and that we could provide both excellent service and a competitive cover. Have a great summer on the water and welcome aboard!
Mariner Insurance からの回答
Hi Alan, thank you for your feedback! We’re so glad to hear the communication was great and that the Mariner team was friendly to work with. We hope you have great summer out on the water - Welcome aboard!
Super helpful staff and reasonable…
Super helpful staff and reasonable pricing. Very happy with whole process.
2025年12月18日
Mariner Insurance からの回答
Hi Logan, thank you for your feedback! We’re so pleased to hear the Mariner team was helpful and that you’re happy with the pricing and overall process. We hope you have great summer out on the water - Welcome aboard!
Efficient and competitive
The team took my information and returned with a competitive quote quickly. Within 24 hours from application to cover. Handled well.
2025年12月24日
Mariner Insurance からの回答
Hi there, thank you for your feedback! We’re glad to hear the process was quick and handled well, and that the Mariner team could provide a competitive quote within 24 hours. We hope you have great summer out on the water - Welcome aboard!
Very easy to deal with
Very easy to deal with. Premium significantly lower than my then current insurer.
2025年12月23日
Mariner Insurance からの回答
Hi there, thank you for your feedback! We’re glad to hear the process was easy and that you found Mariner's premium competitive. We appreciate your support and look forward to assisting you again. Welcome aboard!
Was so efficient
Was so efficient, clear and kind. Answer all my questions. Took five minutes. Very perfessional. Will be reamending.
2025年12月15日
Mariner Insurance からの回答
Hi Paul & Chrissy, thank you so much for your great feedback! We’re happy to hear the process was efficient, clear, and helpful, and that all your questions were answered quickly. We truly appreciate your recommendation and hope you enjoy an amazing summer out on the water. Welcome aboard!
Mariner Insurance からの回答
Hi Robbie, thanks for your review and kind words. Glad to hear the Mariner Crew was able to help you promptly get hassle free cover in place for your vessel - Welcome aboard!
Price mainly
2025年12月22日
Mariner Insurance からの回答
Hi there, thank you for your review. Glad to hear Mariner was able to provide you with affordable comprehensive coverage. Welcome aboard!
Mariner Insurance からの回答
Hi John, thank you for your review and kind words. We’re happy to hear you had a great experience and found Mariner's process easy and hassle-free. Welcome aboard!
Mariner Insurance からの回答
Hi there, thank you for your review and kind words. We will be sure to pass your comments to Jason - Welcome aboard!
Amazing quick and fast setup
Amazing quick and fast setup, great insurance policy.
Clear and direct, i now have peace of mind thanks Mariner Insurance.
2025年12月19日
Mariner Insurance からの回答
Hi Craig & Kiri, thank you for your wonderful feedback! We’re happy to hear the setup was quick and our policy gives you peace of mind. We appreciate your trust in Mariner and look forward to supporting you whenever you need us. Welcome aboard!
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