Marleyshoes レビュー 

I was so disappointed when I received my trainers. They are very badly made and the finishing was of very poor quality. I did complain to say that I was very upset to receive them and was told to send pictures which I did and was told that I could return the item back and get a refund. But it was not to a UK distributor. By the time I would have paid the postage it would not have been worth me returning them back. I was so looking to wearing the trainers as they looked nice in the picture. Now they are just lying in the cupboard. I don't think I will buy any shoes from them again.

I really wish I’d looked at these reviews before purchasing shoes from this company. Shoes arrived the wrong size and such poor quality I was shocked. Emailed the company and had a poorly written standard email back. Fast forward 3 months and the situation isn’t resolved. They’re not interested. This company should be shut down and definitely taken off Facebook.

I didnt realise shipment was from china..although shipment/delivery went smoothly, the shoes/sandals were very poor quality for the price and i just cant be bothered with hassle of sending them back..i very much doubt i will ever wear them! Waste of money.

Do not buy...scam!!!

Returned shoes to the address supplied by customer services as they were not true to description (read other reviews).

After 3 months sitting in Chinese customs the status has now been changed to returning to sender as unable to ship to the company.

Not only have I lost my original money I am now out of pocket for the return shipment money!

Total scam!!

I still haven't received my order after 2 months of purchase. And am still waiting

Very poor fit no support poorly made and size runs small

Company selling shoes that are are not what you see or as described, described as leather but are plastic. Extremely bad customer service to the point they won’t answer. Was so disappointed. They advertise on FB and they should be removed !

Despite sending 6 emails asking how to return have received no response.
Dispute raised with bank as not as described.
Avoid this company at all costs.

It seems this company is a scam. I have been trying to return shoes that do not fit and are of terrible quality but they have sent me an incomplete return address and asked me to pay the postage to China. I have asked them for the postcode and they have not responded. DO NOT DO BUSINESS WITH THIS COMPANY

I had the same experience as others the shoes turned up and were nothing like the photo, then when I tried to return them they asked for photos and subsequently would not send the returns info. DO NOT BUY FROM THIS COMPANY they are awful.

The company were advertised as a UK company. The payment went out as FG international. They are based in China. The sandals are advertised as orthopaedic but were cheap plastic when they arrived and not like the picture. They also smelt awful. I emailed as they didn’t fit and was asked to send a photo. I sent a photo. After four weeks, I received and email saying I could get a refund if I post them back to china within thirty days of purchase. Thirty days had already passed. No return label which means, if I send them, I will lose the postage as well as the £53 spent. I have since seen the same company pretending to be in affiliation with Clarks Shoes. But when you click on the link, it is Marley shoes again.

Absolutely terrible!! Do not purchase shoes from this company.Horrendous quality,never have I seen such poorly made goods,'leather'and 'Orthopaedic' what a joke! Absolutely disgusting the way these shoes have been falsely advertised.Not fit for purpose in any shape or form.I have been trying to get a refund for three weeks plus,no replies to my emails.THIS COMPANY must be stopped,they cannot be allowed to trade!!

Easy ordering, delivered on time, wore them on Sunday to a friend's birthday celebration, comfortable and looked good. Thank you

very disappointed with shoes I ordered. Very bad quality and when I try and find out how to return for a refund no information is forthcoming. Now my emails to the company just bounce back. Very frustrating, annoying, there should be a clear, easy and instant way to get a refund. So time consuming and stressful.

Attractive shoes and a nice colour. However the inner soles keep coming unstuck, so I will have to buy different inner soles, and have the show preparers stick them in for me.

I received the sandals eventually but they were too big, twice over the past week I have contacted them to arrange a return but has no response.

10/08/23 many emails to Marleys still no response

Sandals ordered were not of the standard and description as advertised. Also, the website hides the fact that they are in China and not UK as led to believe by the wording on delivery times. However, this said, I contacted them via email for a refund and returns label, they responded but took their time so I spoke with my bank who were awaiting instructions to open a dispute with the company. I emailed Marley Shoes to tell them this and I received a full refund within 24 hours and the told me to keep the sandals.
FOR THOSE OF YOU WHO ARE TRYING TO GET A REFUND, I SUGGEST YOU REPLY USING AN EMAIL FROM THEM, THIS IS WHAT I DID. CONTACT YOUR BANK TO RAISE A DISPUTE SITING NOT AS DISCRIBED, NOT UK SELLER ETC, WHERE THEY CAN RETRIEVE YOUR MONEY ON YOUR BEHALF. Hope this helps.

Made an order and money paid-no order confirmation no response to emails no shoes

AVOID, long long wait, when they finally arrive, they ship the incorrect shoes, and then no customer service or refund, disgusting.

The shoes are good and comfortable for the price. I had an issue with sizing and the customer services is absolutely excellent. They are replacing them. Very swift service.