Maskura ロゎ
りェブサむトにアクセス

Maskura  レビュヌ 

140
•
TrustScore 5段階評䟡の3.5

3.5

フィットネス甚品店
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

The website stated that the order will be delivered within 2-3 days especially that I paid for priority shipping. I have realised that after two days I didn’t receive tracking number. I had to explai... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

The website says 3 days for express delivery and includes days over the weekend then when order is placed says business days which is very misleading! Waited 2 weeks for product to arrive and now... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Had a slight issue with an order mix-up, but Maskura's customer service team was very helpful. Even when we ran into email attachment limits, they quickly sorted things out via WhatsApp and provided a... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I bought bulgarian bag from them sadly I haven't received it It's about to be 2 weeks now I can understand new year can cause delay but they aren't responding to emails. Garbage customer servi... もっず芋る

䌁業情報

  1. フィットネス甚品店
  2. フィットネス甚品卞業者
  3. 健康・矎容補品店
  4. アりトドア スポヌツ甚品店
  5. スポヌツ甚品店
  6. りィンタヌ スポヌツ甚品店

圓該䌁業による蚘述

Maskura is a UK-based active living retailer, registered in England & Wales and operating from Covent Garden, London. We stock over 1,500 products across fitness, wellness, home, sports, and family categories, and the large majority of our 12,000+ customers tell us the products themselves are exactly as described — well made, well packaged, and good value. We know that for an online retailer, the real test of trust isn't the product photos, it's what happens when something goes wrong. Like any company shipping thousands of parcels a month, we don't get every delivery right first time, and a few of our reviews reflect that honestly. What we can promise is that when an order is delayed, arrives damaged, or doesn't match what was ordered, our UK-based support team will see it through to a resolution — refund, replacement, or redelivery — and we back every order with a 30-day, no-quibble returns policy. We're working continuously to tighten up dispatch times and speed up support response, because we'd rather earn a five-star review than just ask for one. If you've had a frustrating experience with an order, please reach out directly to customer.support@maskura.com — we read every message and want the chance to put it right. We appreciate every customer who takes the time to shop with us, and every review — good or critical — that helps us get better.

連絡先

3.5

たあたあ

TrustScore 5段階評䟡の3.5

140件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 73に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.5

すべおのレビュヌ

(140)

過去12か月のレビュヌ数: 87件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

I have already given you a fairly


I have already given you a fairly extensive review on your first request a week ago ?

Nice simple well made product, good service, packaging, & shipping. Nothing not to like..

2025幎3月11日
Maskura ロゎ

Maskura からの回答

Hi Michael,

Thank you so much for your continued kind words and support! 💛 We’re delighted to hear that you’re happy with the product quality, service, packaging, and shipping. It means a lot to us that you took the time to share your experience more than once!

Your feedback truly motivates us to keep delivering the best for our customers. We look forward to serving you again soon!

Warm regards,
The Maskura Store Team

5぀星のうち1の評䟡

Ordered a childs wolverine suit for


Ordered a childs wolverine suit for world book day on Monday 24th Feb advised 3-5 days for delivery still hadnt arrived over a week later so had to order the same suit from amazon for next day delivery, "suit" turned up today it is missing everything but the claws emailed requesting a refund they have advised takes 24/48 hours for a return label to be regenerated very poor would avoid ordering from this place

2025幎3月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Treadmill

I was very skeptical about Maskura Store, as I had never heard of it before. I was looking for an under-desk folding treadmill but needed a minimum speed of 15 km/h. Most brands only offer treadmills with a maximum speed of 10 km/h.

Maskura Store had what I was looking for, but I wasn’t sure, so I contacted them with a few questions. Their customer service was amazing! The treadmill was delivered within two working days, and I have to say—it’s good. Of course, a standard treadmill is of higher quality, but for what I need, it’s just fine.

Great product, good value, and easy to fold and store under the sofa. I’d recommend it to anyone looking for extra training but unable to go outdoors.

2025幎2月11日
自発的なレビュヌ
Maskura ロゎ

Maskura からの回答

Hi Joanna,

Thank you so much for sharing your honest and detailed feedback! 💛 We completely understand how important it is to find exactly what you need, especially when options are limited. We’re thrilled that our under-desk folding treadmill met your expectations and fit perfectly into your routine.

Our team takes pride in providing helpful support and fast delivery, so it’s wonderful to hear you had a positive experience from start to finish. Your recommendation means a lot to us and will definitely help others looking for practical fitness solutions.

We hope you continue enjoying your workouts and look forward to assisting you again soon! 🏃‍♀✚

Warm regards,
The Maskura Store Team

5぀星のうち5の評䟡

just what I wanted had one for years


just what I wanted had one for years not as good but bigger than I thought

2025幎2月6日
Maskura ロゎ

Maskura からの回答

Hi Melvyn,

Thank you for your feedback! We’re so happy to hear you got exactly what you wanted and that it’s a great fit for you. Sometimes bigger surprises are a nice bonus! 😄

We truly appreciate you choosing Maskura Store and hope to continue bringing you products that delight.

Warm regards,
The Maskura Store Team

5぀星のうち5の評䟡

Excellent Service

Great communication and support with the products I purchased. When a part was missing in the package they very quickly came up with a resolution. The equipment (bike trainer and weights) were of good quality. Very happy.

2024幎10月10日
Maskura ロゎ

Maskura からの回答

Thank you so much. We will work harder to ensure customer satisfaction.

5぀星のうち1の評䟡

Not worth the cost

After a delay with the delivery this product arrived and is just a cheap quality product not what I was expecting as it certainly wasn’t the quality advertised. Very much overpriced and disappointed with this company and will not be using them again.

2024幎10月10日
Maskura ロゎ

Maskura からの回答

Hello Dear,
Thank you for pointing this out, we will work on it so that we can successfully make our customers happy.

Regards
Maskura Team

5぀星のうち5の評䟡

Cannot be faulted

Very customer friendly service.
Purchased an indoor bike trainer online, this was followed up with good communications from order confirmation through to delivery .
On receiving the item , quickly realised it was far better than expected which made the price feel even more of a bargain.
Even received a free Halloween novelty gift days later.
Cannot be faulted.

2024幎10月9日
Maskura ロゎ

Maskura からの回答

Thank you fro trusting us.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報