Ordered several Kith T Shirts, Quick delivery. Top quality and 100 % Authentic. Highly recommend. I’ve ordered more from them as well. Wide range of brands 👌🏻 Thanks guys.
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered and didn’t check the return situation and unfortunately my item didn’t fit. I reached out and they sorted it straight away for a full refund. Just wanted to put on here as various people h... もっと見る
企業が回答しました
Been looking at a £600 prada tshirt for a while seen it on matrix for £350 had ma doubts but could use clearpay so thought yeah lets try it. Next day delivery tshirt is genuine winner winner just in t... もっと見る
Was unsure on sizing of an item but messaged via Instagram with a few questions and was helped and reassured from the start with quick responses so placed my order item was delivered next day could no... もっと見る
企業が回答しました
企業情報
当該企業による記述
Matrix Menswear is your premier destination for stylish, high-quality men’s fashion. We offer a carefully curated selection of authentic, premium clothing and accessories from some of the most prestigious brands in the industry, including Burberry, Casablanca and Givenchy. Whether you're looking for casual wear with a modern twist or timeless outerwear, we have the perfect pieces to elevate your wardrobe. Our collection is designed to cater to the needs of the contemporary man, offering the perfect balance of style, comfort, and sophistication. Each item we sell is 100% authentic, sourced directly from trusted suppliers, ensuring you receive the highest quality and craftsmanship with every purchase. At Matrix Menswear, we’re committed to providing a seamless shopping experience with secure payment options, fast delivery, and exceptional customer service. Shop with us today and discover why we’re the go-to choice for fashion-conscious men who demand the best in both quality and style.
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4.2
ほぼ満足
193件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Great Company
Placed a couple of orders with this company. products were great. Had to return a couple items due to not fitting me, swift refund was issued.
2024年11月15日
自発的なレビュー
Matrix Menswear からの回答
Thank you for your great feedback! We're glad to hear you're happy with the products and our fast refund process. We look forward to welcoming you back for your next order!
Matrix Menswear からの回答
Thanks for the positive feedback !
Impressed
Prompt delivery, was skeptical not hearing much about this site however I decided to bite the bullet and purchase a jacket. Done my legit checks and everything was authentic. Will be looking out for more steals in the future.
2024年11月12日
自発的なレビュー
Matrix Menswear からの回答
Thank you for your feedback!
We’re so glad to hear your jacket arrived as expected and met your authenticity checks. We appreciate you taking the leap with us, and we’re excited to have you as a customer. Keep an eye out for more great deals – we look forward to serving you again soon!
Excellent service
Excellent service, top arrived within a week, my son is delighted with it, will definitely order again
2024年9月26日
Matrix Menswear からの回答
Hi Emma,
Thankyou for the positive review, we look forward to you returning !
I was so happy with my item, I’ll be BACK….
I contacted the company via Instagram and chat about what I was after and they gave me the measurements I required, with loads of help and advice I told them about my previous items that were similar. I picked the size and ordered straight away with No hesitation. when it arrived tried it on and messaged to say I was so happy with my item. Don’t listen to other bad reviews there all rubbish, this was my first time ordering anything and tell you won’t be my last. Currently I’m in contact about more items. I have my eye on a few other items as well speak ! Click that buy button trust me you won’t be disappointed !!!!!!
2024年10月8日
自発的なレビュー
Hi recently bought a top from there…
Hi recently bought a top from there good experience from buying and returning expectant
2024年8月13日
自発的なレビュー
Matrix Menswear からの回答
Hi,
We are glad you had a pleasant experience
Ordered an item which was unfortunately…
Ordered an item which was unfortunately too small, returned via the post office and received a prompt refund, experienced good communication from Matrix Menswear through the returns process.
2024年9月6日
自発的なレビュー
Great service
Great service. Unfortunately had to return an item. No issues, no fuss..and quick too...
2024年8月29日
Ordered a Burberry tshirt for my…
Ordered a Burberry tshirt for my boyfriend as a present. I was unsure if I’d chose his size wrong and read the terms of returning and seen there’s a 14 day window. I emailed to explain it would be longer than this by the date I will be giving him it and I received a response within less than 24 hours with a positive response helping me massively kindly offering me to still be able to exchange after this date if the sizing was wrong.Would recommend
2024年8月23日
自発的なレビュー
Authentic 100%
2024年8月5日
If I could give on star I would
If I could give on star I would.
Bought a prada tshirt as a present
Badge come loose after 2 wears. Contacted the company and prada. Prada state they only work with specific boutiques and have nothing to do with this one. Received the most disgusting rude replies and was told I am lucky they even responded. STAY AWAY.
2024年8月6日
自発的なレビュー
Matrix Menswear からの回答
Hi,
As we said we tried our best to come to a solution however the item was sold out so could not replace and as the item was purchased from us around 9 months ago. Generously we offered a credit note for the full amount even tho being out of the 14 day returns period we tried our best to make you happy but all you wanted was a refund after 9 months of owning the item and could have worn it every day for all we know ?
Regards
Excellent service and customer care for…
Excellent service and customer care for issues caused by Royal Mail.
2024年8月1日
自発的なレビュー
Easy to deal with
Purchased a Givenchy t-shirt, was delivered the next day, unfortunately it was too big and had to return. The process was smooth and the refund rapid, Matrix are very easy to deal with quality clothes at great prices as well
2024年7月1日
Good businesses.
2024年7月8日
Had an issue with a return going…
Had an issue with a return going missing due to some issues with Royal Mail. Good customer service communication from Matrix Menswear and once the item was received, the refund was actioned quickly.
J Jordan
2024年7月15日
自発的なレビュー
Great service
Great service, ordered in the evening and items were delivered by lunch next day. Website was easy to use and a choice of secure ways to pay.
2024年6月27日
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