Maturelion レビュー 513

TrustScore 5段階評価の3.5

3.7

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5つ星のうち5の評価

I ordered a full zip hoodie in my normal size. When it arrived it's fit was too small for me. The company quickly got me the correct size. This company has Excellent service and treat customers like... もっと見る

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5つ星のうち1の評価

I’m very disappointed. I intended this purchase to give as a birthday gift, but I haven’t received the package yet!! The tracking link showed nothing! Please resend a proper tracking link. What... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered two shirts. I am very skeptical about ordering anything on line except from major companies. However, I got the shirts and they were fine, good quality and fit well.

企業が回答しました

5つ星のうち5の評価

Great quality kit. I live in the UK and can't deny l was cautious about purchasing from an overseas retailer. I need not have worried as the item arrived in good time and surpassed how it looked onlin... もっと見る

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3.7

まあまあ

TrustScore 5段階評価の3.5

513件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

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5つ星のうち5の評価

Good quality shirts

Good quality shirts for our group christmas gift. Order early, delivery will take some time, but worth the wait. Thanks!

2025年10月19日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

Thank you!

So glad the shirts worked out for your group Christmas gift—nothing better than a quality match for a festive crew.

And great tip for others: order early and plan ahead. The wait is worth it!

Thanks for choosing Maturelion. Wishing you and your group a great holiday season!

Best regards,
Maturelion Customer Service Team

5つ星のうち1の評価

The pullover is of poor quality

The pullover is of poor quality, the color is faded and the seems are of those stitched by a beginner. The sleeves are way to long.

2025年10月19日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

We’re truly sorry to hear your experience with the pullover fell so far below expectations. That’s not the quality we stand for, and we sincerely apologize.

Faded color, uneven stitching, and sleeves that are too long are unacceptable—especially for a piece you were excited to wear. We’ll be sharing this feedback with our production and quality control teams to ensure this doesn’t happen again.

We’d like to make this right. Please reach out to support@maturelion.com with your order number, so we can check and help you better.

Thank you for your honesty. We’re committed to doing better.

Best regards,
Maturelion Customer Service Team

5つ星のうち5の評価

Buy these sweatshirts

I purchased the sweatshirts. Good quality material.. it looks very good. Especially the coffee color.

2025年9月23日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

Thank you so much for the kind words!

We’re thrilled you’re loving the sweatshirts—especially the coffee color. It’s one of our favorites too! So glad you’re happy with the quality and look. Wear it proud!

Thanks for supporting Maturelion!

Best regards,
Maturelion Customer Service Team

5つ星のうち4の評価

Great product. Runs small.

Great product. I ordered XL, but it fits small like an L. I cannot wear it as it does not fit.

2025年10月15日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

We sincerely apologize for the sizing issue.
We’ve reached out to the customer directly to arrange a replacement or refund.
We’re reviewing our size consistency to prevent this from happening again.

Maturelion Customer Service Team

5つ星のうち5の評価

2 USMC Henley shirts

I order two Henley long sleeved in olive drab, what received a T-shirt and a pullover sweatshirt in dark blue., however, they were from a DIFFERENT company and I erroneously placed a burden of error on them! I received gracious responses to my erroneous action, for which I apologized.
I ordered them early for the 250th Marine Corps birthday, which is November 10th, and I GOT them on time!
They’re great! My son and I love them and they look great!
Thank you again for the grace and all the work on our behalf!

2025年10月14日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

We sincerely apologize for the significant error in your order. We fully understand the importance of this order regarding the Marine Corps' 250th anniversary on November 10th, and we are deeply sorry that we were unable to ship the item as requested. We have reviewed the order and confirmed that it was indeed an error.

We will contact you by email to provide a satisfactory resolution.

Once again, we deeply apologize for this error and the distress it has caused.

With sincere respect and gratitude,
Maturelion Customer Service Team

5つ星のうち1の評価

Not at all what was advertised

Not at all what was advertised. The images were completely misleading. The product is nothing at all like the advertised product.

2025年10月14日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

Thank you for your message and please accept our deepest apologies. We take your feedback very seriously and are deeply sorry that the product you received did not match the advertisement. This is not an experience we wish for any customer, and we deeply regret not providing you with satisfactory service.
To help us resolve this issue immediately and prevent recurrence, please share photos of the product you received with your order number or contact us at support@maturelion.com.
We will work to correct this issue.
We value your honesty and are committed to improvement. Thank you for giving us the opportunity to correct this issue.
Sincerely,
Maturelion Customer Service Team

5つ星のうち4の評価

Nothing went wrong

Nothing went wrong. Hat arrived in a timely manner and was exactly as it looked in the pic. Thank you. In retrospect however, the next time I order anything similar, I will make sure, prior to purchase, that it is made in the USA.

2025年10月8日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer:

Thank you so much for your feedback—we're so glad your hat arrived on time and matches the photo perfectly! It means a lot to us.
We also appreciate you sharing your preference for American-made products. We listen to you and respect customers who choose to support American manufacturing. Currently, this hat is produced internationally to ensure quality, comfort, and affordability.
However, we are actively exploring options for offering more American-made products in the future. We will continue to disclose country of origin information on our product pages—thank you for reminding us how important this is to our community.
Thank you again for your support and kind thoughts!
Sincerely,
Maturelion Customer Service Team

5つ星のうち1の評価

Shipping takes way too long

Shipping takes way too long, it has been over 2 weeks and I’m still waiting.

Great designs but not worth the wait. Not sure about the quality either now that I read other reviews.

Better off buying local

Order MA4312

2025年9月29日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

We sincerely apologize for the delay in your order delivery. We understand how frustrating this must be and truly regret the inconvenience caused.

We’ve sent you an email with an update on your order’s shipping status. If you haven’t seen it, please check your inbox or spam folder for details.

Your concerns about quality are important to us. If you experience any issues when your order arrives, let us know, and we’ll make it right.

Thank you for your patience, and we hope to earn back your trust in the future.
Sincerely,
Maturelion Customer Service Team

5つ星のうち1の評価

We ordered 2 sweatshirts and have only…

We ordered 2 sweatshirts and have only received one of them!!!! This order has not been completed!

2025年9月18日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

Thank you for reaching out and sharing your concern. We completely understand how this situation may have caused confusion and frustration.

After reviewing your order, we found that it includes only one sweatshirt. Could you kindly double-check your order details to confirm? If you believe there’s been an error or have any additional information, please let us know, and we’ll be happy to assist further.

We’re here to help and want to ensure everything is clear and resolved for you. Thank you for your understanding, and we look forward to hearing back from you.

Best regards,
Maturelion Customer Service Team

5つ星のうち5の評価

WKRP Turkey Drop T-Shirt

WKRP Turkey Drop T-Shirt
Purchased/Shipped direct to my friend in Belgium for his 58th Birthday. He saw a different version of the shirt years ago and thinks it's hilarious. He's wanted one ever since. So happy I was able to find this...
He loves his shirt from Mature Lion.
It looks great; Made Well, Color Accurate, Perfect Fit/True to Size. Fast Shipping and no issues through Customs. Thanks!

2025年10月3日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

That’s absolutely wonderful to hear—thank you so much for sharing! Nothing hits harder than a gift that brings back the laughs, especially for a milestone birthday.

We’re so glad your friend loved the WKRP Turkey Drop T-Shirt and that it lived up to the memory he’s been laughing about for years.Even better that the quality, color, and fit were spot-on—and that it arrived safely and quickly in Belgium with no customs drama.

That’s always a win!Thanks for trusting Maturelion to deliver a meaningful (and hilarious) moment. We’re honored to be part of the celebration.

Cheers to 58 years of awesomeness—and great taste in retro tees! 💙

Best regards,
Maturelion Customer Service Team

5つ星のうち5の評価

Speed of shipping...

The only suggestion is the shipping was lengthy...Other than that is was good...

2025年9月18日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

Thanks for the honest feedback—we’re glad you had a good experience overall!

We hear you on the shipping time, and we totally get it. We’re working to improve shipping speeds and add clearer timelines upfront so you know exactly what to expect.

Thanks for your patience and for supporting Maturelion. We appreciate you!

Best regards,
Maturelion Customer Service Team

5つ星のうち5の評価

Love my stuff!

I have one of your caps, a sweatshirt and just ordered another shirt...love my stuff!

2025年10月8日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

That’s awesome to hear!

So happy you’re loving your cap, sweatshirt, and already adding more to your collection! Wear it proud, you’ve earned it.

Thanks for repping the brand and supporting us again and again. We appreciate you!

Best regards,
Maturelion Customer Service Team

5つ星のうち5の評価

Customer Service, no reason

Ordering was easy! The site was easy to maneuver which was very helpful. The shirt I ordered came in a day early and my husband loved it. This company is doing everything right, I had no reason to reach out to customer service and if a company is superior above others, there should be no reason to. I will order from here again!

2025年9月12日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

Thank you so much for the amazing feedback!

We’re thrilled the site was easy to use, your order arrived early, and—best of all—that your husband loved his shirt! That’s the kind of experience we strive for.

Hearing that you didn’t need to contact customer service because everything went smoothly. That’s the highest compliment. We’d be honored to have you back.

Thanks for choosing Maturelion—we truly appreciate your support!

Best regards,
Maturelion Customer Service Team

5つ星のうち5の評価

Good quality

2025年10月2日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

Thank you! We're glad you're happy with the quality—crafted with care for comfort and style.

Thanks for choosing Maturelion!

Best regards,
Maturelion Customer Service Team

5つ星のうち5の評価

Very comfortable shirt super nice and…

Very comfortable shirt super nice and fast shipping

2025年9月4日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

So glad you're loving the comfort and speed!

Nothing better than a soft, great-fitting shirt arriving fast so you can wear it right away. Thanks for the love, Maturelion family!

Best regards,
Maturelion Customer Service Team

5つ星のうち4の評価

Good product but please stop sending me…

Good product but please stop sending me ads via Email.

2025年10月6日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

Thank you for your feedback, and we’re glad to hear that you’re happy with the product!

We sincerely apologize if our promotional emails have caused any inconvenience. We completely understand your preference and have processed your request to stop receiving marketing emails from us.

Thank you for your understanding and support!

Best regards,
Maturelion Customer Service Team

5つ星のうち2の評価

Expected Better

Disappointed with quality of image on T-shirts. Paid $8 to ship 2 T shirts that came directly from China. 10 days to ship. Patriot and military themes should be produced in USA. Try sourcing in the US. Will not purchase from again.

2025年10月4日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

Thank you for taking the time to share your feedback with us. We regret that the quality of the graphic on your T-shirt did not meet your expectations, and you were disappointed with the shipping process.

We strive to provide high-quality products and a positive shopping experience, but we clearly fell short. We apologize for the inconvenience. If you have any areas for improvement, please contact our customer service team directly at support@guidingcross.com.

We appreciate your feedback and will use it to improve our products. Thank you for this opportunity to learn and grow.

Sincerely,
Maturelion Customer Service Team

5つ星のうち3の評価

The shirt arrived with a hole in it.

2025年9月30日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

We are very sorry to hear that the shirt you received arrived with a defect. This is certainly not the experience we want you to have, and we sincerely apologize for the inconvenience caused.

To assist you further and resolve this issue promptly, could you please provide us with your order number? Alternatively, you may reach out to our customer support team directly at support@guidingcross.com.

Once we have your order details, we’ll be happy to:

Send you a replacement shirt at no additional cost, or Provide a full refund for the item.
If possible, we kindly ask you to share a photo of the damaged item, which will help us address the issue with our quality control team.

Thank you for bringing this to our attention. We are committed to resolving this matter quickly and ensuring your satisfaction.

Looking forward to your reply!

Best regards,
Maturelion Customer Service Team

5つ星のうち1の評価

Terrible quality shirt

Terrible quality shirt. Size tag says xl, shirt is a small. Worthless company with shit for products and zero customer service. No response AT ALL. Don’t waste your F ing money on these scammers.

2025年10月1日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

We are deeply sorry for the unpleasant experience you had with your order.
This is entirely our fault. Even worse, our failure to respond to your message is inexcusable. This does not reflect the level of service we promise. If you feel neglected or frustrated, please provide your order number or feel free to contact us directly at support@maturelion.com so we can address the issue immediately.
Your feedback helps us become a better company.
Sincerely,
Maturelion Customer Service Team

5つ星のうち1の評価

Cheap Chinese shirts

Cheap Chinese shirts, shipped from china so shipping takes forever. Cheap, boxy shirts that shrank 2 sizes after the first wash.
Ordered 2 shirts in the same size. One of which, the neck hole was that of a much smaller shirt.
All around junk

2025年10月3日
自発的なレビュー
Maturelion ロゴ

Maturelion からの回答

Dear Customer,

Thank you for sharing your experience, and we’re truly sorry to hear about the issues you’ve had with your order.We understand how frustrating it is to receive shirts that don’t meet expectations—especially when it comes to quality, fit, and shrinkage.

Receiving a garment with a mis-sized neck hole is completely unacceptable, and shipping delays from overseas only add to the disappointment.Your feedback is important, and we want to look into this personally. While we can’t resolve it fully here, we’d like to connect with you directly to understand the full details, review your order, and make things right.Please reach out to us at support@maturelion.com with your order number and any photos of the items received. We’ll respond as quickly as possible and take responsibility for correcting the situation.

We know trust has been broken, and we’re committed to showing you—through action—that we’re working hard to improve.Thank you for speaking up. We’re listening.

Best regards,
Maturelion Customer Service Team

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