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Maui Motorhome Rentals - Queenstown レビュー 

36
TrustScore 5段階評価の4

4.1

50 Lucas Place, Frankton, 9300 Queenstown, South Island, NZ


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Brand new casade campervan 13k on the clock. Very clean and comfy second time in 2 years we have rented this. Very easy booking process and got a great deal booking through the website. Very satisfied... もっと見る

5つ星のうち5の評価

This was our fourth time using Maui motorhomes but our first time visiting Queenstown in winter. Service was brillant right from the moment we arrived to pick up the van, and the staff were excepti... もっと見る

企業が回答しました

5つ星のうち4の評価

The experience as a whole was all and more that we expected. From the friendly check in to the end. We would certainly recommend Maui rentals to others.

5つ星のうち3の評価

I like the friendliness of the staff. What I didn't like is that I was not given full explanations of the options and the costs consequences when I requested the change of vehicle to smaller size van.... もっと見る

企業が回答しました


企業情報

  1. RV車レンタル代理店

当該企業による記述

For travellers who seek nothing less than exceptional, maui is the ultimate choice.​ Our signature motorhome brand boasts the newest and most sophisticated fully self-contained motorhomes, enabling guests to explore endlessly, rest easy and travel in style. We don’t just rent motorhomes, we design, build, live and breathe them. maui motorhomes are guaranteed under 2 years on the road, and 'maui elite' is the newest of the new, with under one year on the road. All maui motorhomes in Australia and New Zealand feature the comforts of home with a full bathroom with toilet and shower and a fully equipped kitchen featuring a gas stove, fridge, and microwave. With comfortable beds and clever interior design, there’s plenty of space for everyone to unwind. Whether you're chasing coastlines, exploring countryside, or embarking on the ultimate family adventure, a maui motorhome gives you room to relax, room to move, and room to make memories.


連絡先

  • 50 Lucas Place, Frankton, 9300, Queenstown, South Island, ニュージーランド

  • 0800 688 558

4.1

ほぼ満足

TrustScore 5段階評価の4

36件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.1

すべてのレビュー

(36)

過去12か月のレビュー数: 394

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Great motorhome, but inflexibility around flight times is an issue

We rented a motorhome from Maui for our New Zealand- South Island road trip and had a good experience with the vehicle itself—it was well-maintained and well-equipped. However, their rigid 4:30pm closing time became a real problem. While this is listed on their site, what wasn't acceptable was their complete inflexibility and lack of after-hours options. Our flight times didn't align with their business hours, and despite inquiring about solutions, they offered nothing. We ended up paying for an extra night of accommodation we didn't need, which significantly added to our trip costs. For a rental company, this lack of flexibility around flight schedules is a major oversight. That said, if Maui introduced an after-hours pickup option at a reasonable cost—even just one evening slot—it would be a game-changer for international tourists whose flights don't align with standard hours. The motorhome was good, but their customer service inflexibility cost us money hence the 3 point rating.

2026年4月17日
Maui Motorhome Rentals - Queenstown ロゴ

Maui Motorhome Rentals - Queenstown からの回答

Hi Yohan, as mentioned on your product review, we have taken all of your feedback on board and given it to our Queenstown leadership team. Thank you for taking the time to give us your feedback.

5つ星のうち5の評価

35th wedding anniversary promised holiday.From the moment of choosing what we…

From the moment of choosing what we wanted for our trip, everything just went so well. We were given so many options it was all about what we wanted. We arrived Frankton early pick up and given more options, outside tables, chairs blankets etc. Advised not to use the crown range etc and we were off. Literally, that easy easy ,that quick. Driving a large van was easy with it feeling like a large car, fully auto, Great right! Absolutely no probs at all, great for veiwing Fiordland, Queenstown and all in between. Amenities were great meals, great. We used camping grounds to use their showers and abulution facilities as we werent interested in cleaing out the portoloo or use of the shower. There is also a fee payable sometimes on return for this usage just so you know. Returning vehicle was as easy and quick as the pick up. Freecourtesy return to Frankston Airport was also provided. So the TV never worked but we were too busy looking at the sites anyway. all facilities were working and in good condition, clean and tidy. BBQ eating outdoors in cool clear April was so good, and yes we did get a dose of snow on the Remarlables and Yes in rained in Milford Sound. Unforgetable for our 35th wedding anniversary. Enjoy all, great experience of place, vehicle and time.
E noho ra.

2025年4月11日
Maui Motorhome Rentals - Queenstown ロゴ

Maui Motorhome Rentals - Queenstown からの回答

Wow Michael! Firstly, congratulations on your 35th Wedding Anniversary! We are so honoured that you chose a maui motorhome to celebrate this amazing milestone. Your trip sounds like it was just perfect. Thank you for sharing your experience with us. We look forward to welcoming you back for another trip next year!

5つ星のうち5の評価

The Beach is a very nice motorhome

The Beach is a very nice motorhome. Staff at the Queenstown collection centre were courteous and helpful. We had a great time !

2025年8月8日
Maui Motorhome Rentals - Queenstown ロゴ

Maui Motorhome Rentals - Queenstown からの回答

Thanks Keith! We are so happy to hear you enjoyed your maui Beach motorhome. We also think our crew in Queenstown are fabulous as well. Glad you do too!

5つ星のうち5の評価

10/10

10/10, great experience. Everything went great

2025年6月7日
Maui Motorhome Rentals - Queenstown ロゴ

Maui Motorhome Rentals - Queenstown からの回答

Fabulous to hear! Thanks Jon!

5つ星のうち5の評価

We've used the Queenstown Maui rentals…

We've used the Queenstown Maui rentals twice now, and both times were a hassle free experience.
There's a bit of a wait for paperwork, you need to keep that in mind.
Also personally I use the no-excess option for accidental damage, which really helps remove the stress of worrying about someone scratching your van.
Very easy to get to from the airport and nice and helpful staff.

2025年4月7日
Maui Motorhome Rentals - Queenstown ロゴ

Maui Motorhome Rentals - Queenstown からの回答

Thanks Kevin! We are so pleased you enjoyed your second trip with us. We look forward to welcoming you back for a third! And yes, our no excess option is definitely a popular option for our guests - peace of mind that everything is taken care of.

5つ星のうち3の評価

I like the friendliness of the staff

I like the friendliness of the staff. What I didn't like is that I was not given full explanations of the options and the costs consequences when I requested the change of vehicle to smaller size van. The electrical system needs to be checked more regularly to ensure its full functioning. The pick up briefing needs to show by testing that everything works, not just by word explanation.

2025年4月1日
Maui Motorhome Rentals - Queenstown ロゴ

Maui Motorhome Rentals - Queenstown からの回答

Hi there, thank you for reaching out and sharing your experience with us. We strive to provide a comfortable and enjoyable experience for every guest, and we regret that your visit did not meet your expectations in certain areas. Our team is dedicated to listening and learning from every guest's insights so we can continually enhance our services. We appreciate you taking the time to let us know.

5つ星のうち5の評価

My choice

Clearn, comfort, The equipment is ready for use. Near airport

2025年5月13日
Maui Motorhome Rentals - Queenstown ロゴ

Maui Motorhome Rentals - Queenstown からの回答

Thank you so much for your positive review!

5つ星のうち5の評価

Beautiful holiday

We were given a modern well equipped camper van and thoroughly enjoyed driving through the beautiful South Island of New Zealand.
The instructions were clear and the staff very helpful.
A great holiday!

2025年6月6日
Maui Motorhome Rentals - Queenstown ロゴ

Maui Motorhome Rentals - Queenstown からの回答

Thanks Annie! We look forward to welcoming you again soon!

5つ星のうち5の評価

Great way to see the South Island

The excellent condition of the vehicle.
The included items including folding chairs.
Staff at Queenstown were exceptional.
Ease of driving. Location near airport.

2026年1月17日
Maui Motorhome Rentals - Queenstown ロゴ

Maui Motorhome Rentals - Queenstown からの回答

Thanks for your review Suzanne! We are so happy to hear you enjoyed your Queenstown roadtrip!

5つ星のうち5の評価

We asked for and paid an upgrade and got it

We asked for and paid an upgrade for a brand new unit and that did not disappoint. It was new with only a few thousand miles on it. So it was pretty clean and not damaged. We did get a check engine light early on our trip and called the office. Over the phone we agreed to add coolant water, even though the contract said not to. That resolved our issue. I do wish these units would come with just a little more supplies such as TP, dish soap, cleaning supplies. Otherwise, it was great and we would do it again.

2025年12月12日
Maui Motorhome Rentals - Queenstown ロゴ

Maui Motorhome Rentals - Queenstown からの回答

Thanks for your review Lani. We will absolutely take on board your suggestion for extra supplies. Much appreciated. We hope to welcome you back soon.

5つ星のうち5の評価

had a fantastic time

had a fantastic time over 10days, everything was super easy and the people that we talked to did a great job.
would highly recomend

2025年9月15日
Maui Motorhome Rentals - Queenstown ロゴ

Maui Motorhome Rentals - Queenstown からの回答

Thanks so much Gareth!

5つ星のうち5の評価

Vehicle, Staff, Country - all amazing.

The staff were lovely, the van was clean and spacious and well presented. We had a comfortable and carefree trip with no issues.

The campsites in New Zealand are also so amazing!

2025年10月14日
Maui Motorhome Rentals - Queenstown ロゴ

Maui Motorhome Rentals - Queenstown からの回答

Hi Ellie, we are so glad to hear you enjoyed your maui roadtrip! Thanks for your review!

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