Mauripro is completely incompetent. I placed an order for something listed as “In Stock”. Was informed it was in fact not in stock and had an 8-12 week lead time. Placed the order. 4 weeks later was t... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Prompt and concerned customer service. I was very impressed how quickly they responded. There was a small issue with my order and rather than wait, they contacted me and let me know what was going on... もっと見る
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MAURIPRO Sailing gave us truly stellar and super-speedy communication and help. We are so impressed by the whole team we dealt with. We could not find the sailboat windlass anywhere else and are so... もっと見る
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Great considerate service! Cristina reached out to me after the order was placed to advise the lines I ordered were import items and might be delayed. Gave me the option to cancel if the expected del... もっと見る
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企業情報
当該企業による記述
MAURIPRO Outdoors is a specialized e-commerce platform serving sailors, boat owners, RV travelers, and outdoor enthusiasts. We offer a curated selection of Marine, Sailing, RV & Overlanding, Camping, Fishing, and Outdoor equipment—along with technical expertise and customer support—to help people live and explore confidently from the oceans to the mountains.
連絡先
4.5
優良
421件のレビュー
ネガティブなレビューの 100％に回答しています
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Mauripro is completely incompetent
Mauripro is completely incompetent. I placed an order for something listed as “In Stock”. Was informed it was in fact not in stock and had an 8-12 week lead time. Placed the order. 4 weeks later was texted that they needed a second approval to submit a special order. They are so incompetent it is painful. Please save yourself the trouble and order from literally anywhere else. Should be a 0/5 star option.
2026年4月6日
自発的なレビュー
MAURIPRO からの回答
Thank you for your feedback.
In some cases, we do require an additional confirmation before proceeding—especially for special orders—to ensure the lead time works for you and to avoid any issues after processing.
We apologise for the inconvenience, and we truly appreciate your feedback as we work to improve this process.
MAURIPRO Sailing Team
https://www.mauripro.com
Fantastic and fast service
Fantastic and fast service. I have found a new source for my marine supply needs! Thank you very much.
2026年3月25日
自発的なレビュー
MAURIPRO からの回答
Thank you so much for your kind words! We look forward to continuing to serve you with fast and reliable service. Thanks again!
MAURIPRO Sailing Team
https://www.mauripro.com
Gustavo and Mauripro and super…
Gustavo and Mauripro and super knowledgeable and responsive.
Best customer service!
2026年2月3日
自発的なレビュー
MAURIPRO からの回答
Thank you for sharing your experience! We look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
Received item earlier than estimated
Received item earlier than estimated. Item was packed well and arrived in excellent condition..
2026年1月16日
自発的なレビュー
MAURIPRO からの回答
We're so glad to hear that your item arrived earlier than expected and in excellent condition. We always strive to ensure our products are well-packed and delivered promptly, so it's wonderful to know we hit the mark for you.
MAURIPRO Sailing Team
https://www.mauripro.com
I had a few problems with my order…
I had a few problems with my order because of it being December and because of that had to communicate by email vs talking directly with the company. BUT, replies were within 24hrs and they were great about taking care of the problems. It took until January to get all that I ordered but the quality is outstanding and I will order from them again as well as recommend them.
2025年1月26日
自発的なレビュー
MAURIPRO からの回答
Thank you so much for your thoughtful feedback! We truly appreciate your patience during the busy holiday season and are thrilled to hear that our team could assist you effectively, even through email.
MAURIPRO Sailing Team
https://www.mauripro.com
Fingers crossed this transaction goes…
Fingers crossed this transaction goes as well as described. If it does, I’ll be very pleased I came across this translator. Completing the process was straightforward and hassle-free.
2025年11月4日
自発的なレビュー
MAURIPRO からの回答
Thank you so much for your comments! We are glad you had a positive experience with us. If you need anything else, please don’t hesitate to reach out!
MAURIPRO Sailing Team
https://www.mauripro.com
I had visited the website to purchase a Harken part
I had visited the website to purchase a difficult to find part. However, the international shipping options appeared limited, thus I did not complete the purchase. Ms. Adriana reached out to offer assistance, an act I have not experienced from any other vendor. She did an excellent job of providing a better shipping option and we completed the transaction with minimal delay. I am impressed...
2026年1月13日
自発的なレビュー
MAURIPRO からの回答
Thank you so much for your kind words! We strive to provide excellent customer service and are glad you had a positive experience with us. If you need anything else, please don’t hesitate to reach out!
MAURIPRO Sailing Team
https://www.mauripro.com
I cannot get anyone to besides the chat…
I cannot get anyone to besides the chat app. Trying to get some tech help on a bow sprit. I live person would be nice!
2026年1月6日
自発的なレビュー
MAURIPRO からの回答
Thank you for your feedback! We understand the importance of having live support. We're working on improving our customer service options and appreciate your patience. Please feel free to reach out through our phone or chat, and we’ll do our best to assist you!
MAURIPRO Sailing Team
https://www.mauripro.com
Excellent customer service and support…
Excellent customer service and support by Alexandra, fast shipment
2025年12月23日
自発的なレビュー
MAURIPRO からの回答
Thank you so much for sharing your review! We appreciate your recommendation and look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
great customer service
Very responsive to questions. Quick to solve problems. Fast processing and delivery.
Great customer service!
2025年12月30日
自発的なレビュー
MAURIPRO からの回答
Thank you so much for sharing your review! We appreciate your recommendation and look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
MAURIPRO からの回答
Thank you for sharing your experience! We look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
Great service from Adriana
Great service from Adriana, help me get what I needed when I needed.
Thanks
2025年12月15日
自発的なレビュー
MAURIPRO からの回答
Thank you for your kind words! We're glad Adriana could assist you. If you need anything else, just let us know!
MAURIPRO Sailing Team
https://www.mauripro.com
Christina Beuzeville was…
Christina Beuzeville was extraordinarily helpful in getting me a replacement to an incorrect part that Wichard sent me. I received the correct part by mail within 2-3 days. Thanks, Christina!
2025年12月15日
自発的なレビュー
MAURIPRO からの回答
Thank you so much for taking the time to share your positive experience! We’re thrilled to hear that we were able to assist you effectively and that you received the correct part so quickly.
MAURIPRO Sailing Team
https://www.mauripro.com
I ordered a Selden Furlex 104 furler
I ordered a Selden Furlex 104 furler. I chose the option of a headstay with a swaged on threaded stud at the lower end because I don't like the idea of the user-installed Sta-lok terminal. I provided an e-mail clearly stating my desired headstay length. I was shipped a stock-length raw headstay with the threaded stud not swaged on, but in a box with the toggle. Mauri-Pro has difficult to contact by phone to discuss this situation.
2025年11月25日
MAURIPRO からの回答
Dear John,I want to assure you that we will review your case and investigate what went wrong. We will be in touch with you soon to provide an update. Thank you for your patience as we work to resolve this matter.
MAURIPRO Sailing Team
https://www.mauripro.com
Great experience with MAURIPRO Sailing–…
Great experience with MAURIPRO Sailing– special thanks to Alexandra and Diana for their excellent support and dedication. Highly recommend!
2025年12月4日
自発的なレビュー
MAURIPRO からの回答
Thank you so much for your kind words! We’re thrilled to hear about your great experience with MAURIPRO Sailing. Alexandra and Diana will be delighted to know that they made a positive impact. We appreciate your recommendation and look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
Customer service is always great!
2025年11月24日
MAURIPRO からの回答
Thank you for your feedback! We're thrilled to hear that you consistently have a great experience with our customer service. We appreciate your support!
MAURIPRO Sailing Team
https://www.mauripro.com
These guys have great boat parts…
These guys have great boat parts available. Ordered a waterlock muffler that didn't fit for my boat and I had to return it. They made it super easy. Cristina communicated really well and made it simple to return. I will definitely use them in the future.
2025年11月19日
自発的なレビュー
MAURIPRO からの回答
Thank you for your kind words! We're glad to hear that we made your return process easy. We appreciate your understanding and look forward to serving you again in the future!
MAURIPRO Sailing Team
https://www.mauripro.com
Experiencia inmejorable
Experiencia inmejorable, expertos en todo asunto que corresponda a necesidades para navegar.
Confiables y con trayectoria
2025年11月18日
自発的なレビュー
MAURIPRO からの回答
¡Muchas gracias por tu excelente reseña! Nos alegra saber que tu experiencia fue inmejorable y que confías en nosotros. Estamos aquí para ayudarte siempre que lo necesites.
MAURIPRO Sailing Team
https://www.mauripro.com
Quick delivery and nice follow-up email…
Quick delivery and nice follow-up email after my order. Thank you.
2025年10月28日
MAURIPRO からの回答
Thank you for your kind words! We're glad you enjoyed the quick delivery and appreciated our follow-up. We look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
Very easy and efficient to deal with
Very easy and efficient to deal with, shipping was lightning fast, website is excellent and easy to navigate - pricing was the best - Thank you
2025年11月8日
自発的なレビュー
MAURIPRO からの回答
It's great to know that you experienced our speedy shipping and enjoyed navigating our website. We're also glad you found our prices to be competitive! We truly appreciate your support and look forward to serving you again in the future!
MAURIPRO Sailing Team
https://www.mauripro.com
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