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Mavis Tire - Concord Pkwy S レビュー 

44
TrustScore 5段階評価の4.5

4.7

3765 Concord Pkwy S, 28027 Concord, NC, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

quick service at a reasonable price. long tine customer always satisfied with treatment. George always remembers my name and make this a very pleasant process. Give these guys a try for service and... もっと見る

5つ星のうち5の評価

I went in for the NC inspection and it was done quickly and professionally.

企業が回答しました

5つ星のうち5の評価

I am now 3 year loyal customer to the Mavis team in z Jacksonville Fl on Touchton Rd. . My visits to Mavis are always prompt as possible. Service team keep me informed and always very kind.

5つ星のうち5の評価

I have been going to this location for 3 years now. The team is positive and I recommend to schedule an appointment in advance, for they can be completely booked on some days. They have the BEST pri... もっと見る


企業情報

当該企業による記述

For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.

The Mavis Tire Difference:

当該企業による記述

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

連絡先

  • 3765 Concord Pkwy S, 28027, Concord, NC, 米国

  • 7048781400

4.7

優良

TrustScore 5段階評価の4.5

44件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 42%に回答しています

通常1週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(44)

過去12か月のレビュー数: 4,477

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5つ星のうち5の評価

I went to Mavis on Concord Parkway

I went to Mavis on Concord Parkway. When I say they make you feel welcome before you enter the door. The work that was done took less than 30 minutes. They still made you feel good and smiling going out the door. Will be returning soon.

2021年10月22日
自発的なレビュー
5つ星のうち1の評価

Oil Change error!

My husband brought my 2021 Challenger into the Concord Location this morning. He got up early on a Sunday morning to get it done and have the rest of our Sunday to relax before the start of another work week. Well that backfired quickly, he got the oil change, filled it with gas and went to the car wash. When he got home he parked my car and then saw a puddle underneath it. Turns out that the vehicle had been leaking oil since he pulled out of the MAVIS location. He immediately called the store and requested a tow truck come get my vehicle and bring it back. While we were told 30-40 minutes from the Manager of MAVIS we waited around and then called the tow truck company who stated at that point 30-40 minutes from now. Ok so we wait even longer on our now not so peaceful Sunday placing 50 lb bag of cat little that I just bought yesterday ($20) all over our stained in oil driveway. Finally, truck shows up and the driver was quick to get the car up on the truck which at this point is now covered in oil as well and take it to the MAVIS. (Perfect service by LEBLEUS TOWING).
My husband and I follow my car to the location where we are met by the manager Dawn with a statement that has in fact made this situation much worse than it needed to be, she attempted to tell us that it would be impossible for the plug to have been left out of the vehicle as it would have leaked everywhere and that “maybe it has double gaskets”. Up to this point I was calm about the situation knowing that errors happen and had complete confidence that it would be fine. Unfortunately the fact that our interpretation of her remarks lead us to believe that she was trying to blame this situation on anything but her technicians inability to complete the job correctly.
Two technicians proceeded to start the task of diagnosing and fixing the problem. It appears that the oil cap was not placed on correctly or tightened and the plug was removable by hand (not tools). These two technicians were extremely professional and luckily were able to quickly calm us both down from the previous remarks made by the manager which made us feel like she was attempting to blame the situation on us.
Thank You to Damody(spelling error I’m sure) & Jaden for taking care of the situation. They took great care in attempting to clean the vehicle from all the oil on the underbelly and in the motor.
We did hear from the district manager today and have hopes that the driveway will be cleaned professionally as it is an utter mess. This wasted almost 4 hours of our Not So Peaceful Sunday. Accidents happen, the worst part of the day was the statements made by the manager. It’s not what you say IT IS HOW YOU SAY IT!!! In addition to the driveway getting cleaned I also believe we should be given a full refund for the oil change and reimbursed for the cat litter. This is the very least that I expect to rectify this inconvenience that is of no fault of ours. UPDATE- The Regional Manager has called and said he will have it taken care of tomorrow.
UPDATE- 9/13
We are not satisfied at all! The commit ticket would be incorrect. I’m not sure who did that, neither my husband nor myself are satisfied. What I expect to resolve the situation is written earlier in this post.

2021年9月12日
Mavis Tire - Concord Pkwy S ロゴ

Mavis Tire - Concord Pkwy S からの回答

Dear customer, we truly apologize for your husbands experience. We see in the commit ticket that the Regional manager is taking care of the driveway for you and that you are satisfied with the resolution. We truly apologize for the inconvenience this has caused and hope you will give us an opportunity to serve you better in the future.

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