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Mavis Tire - Dekalb Industrial Way Decatur レビュー 

21
TrustScore 5段階評価の4

4.0

425 Dekalb Industrial Way, 30030 Decatur, GA, US


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The team at this location is awesome! They're professional, friendly, and take time to explain options without hassling, haggling, or harassing you. This is the 2nd time I've been here in the past 4... もっと見る

企業が回答しました

5つ星のうち5の評価

I love Cris the Main Tech and the Awesome services at the front desk‼️‼️ I always loved the respect for over 4 years when I see African American Women and Men Making your cooperation a blessing t... もっと見る

5つ星のうち5の評価

If I could give six stars I would! Marshun and Blu took great care of me. They went above and beyond with excellent customer service. Especially as a lady, ask for Marshun!

5つ星のうち1の評価

Slow service, missed promised time for completion. Took over 2 days to issue a refund for services that they did not finish and still waiting for a copy of that refund receipt. I would avoid this st... もっと見る


企業情報

当該企業による記述

For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.

The Mavis Tire Difference:

当該企業による記述

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

連絡先

  • 425 Dekalb Industrial Way, 30030, Decatur, GA, 米国

  • 4702072631

4.0

ほぼ満足

TrustScore 5段階評価の4

21件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 43%に回答しています

通常1週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(21)

過去12か月のレビュー数: 4,457

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The team at this location is awesome

The team at this location is awesome! They're professional, friendly, and take time to explain options without hassling, haggling, or harassing you. This is the 2nd time I've been here in the past 4 months and had the same experience both times. Staff helping me today were Marshun, Mike, Jay. Class acts!!

2025年11月10日
自発的なレビュー
Mavis Tire - Dekalb Industrial Way Decatur ロゴ

Mavis Tire - Dekalb Industrial Way Decatur からの回答

Thank you so much for this fantastic rating! This exactly where we want to be for you!

5つ星のうち1の評価

Unnecessarily Took off Good Tire, kept caps & replaced with low air

I brought in a tire (separate from my car tires) to repair from a nail. They insisted on taking my car. Then took off a good tire (just bought a month before), said they couldn’t fix the nail tire and replaced the good tire without the cap and low on air. Did not reset the tire sensor. Kept my tire sensor cap and took up nearly 3 hours on my time to have my car worse off when I left then when I arrived.
Don’t do business with these guys!

2024年12月12日
自発的なレビュー
Mavis Tire - Dekalb Industrial Way Decatur ロゴ

Mavis Tire - Dekalb Industrial Way Decatur からの回答

Dear Guest, we want to sincerely apologize for your recent experience at one of our mavis locations and would like to connect with you. Please call our consumer solutions department at phone number 914-984-2500 opt 2. We certainly appreciate the opportunity to make this right with you.

5つ星のうち1の評価

Beware

Beware. This has been my go to for years. However, not anymore. I brought my car in for a 15,000 mile service and they wanted $3,452 for brakes rotors, struts, and said I had a bent drive shaft. Then quickly decreased the estimate to $2500, then $862. I left. Had a retired auto shop owner and friend look at the car. Not only do I not need 4 struts at $400 each, drive shaft is not bent. (As I suspected). All lies. Plus my friend found that the tires I bought in the past year, all 4, two at a time, were put on wrong!!! And one was overinflated causing the tread to wear incorrectly. This from a TIRE place. Don’t go here unless you want to be ripped off. Tim the new manager is less than honest. And the employees can’t install a tire correctly. SMH

2024年8月28日
自発的なレビュー
5つ星のうち1の評価

Slow service and slow to refund

Slow service, missed promised time for completion. Took over 2 days to issue a refund for services that they did not finish and still waiting for a copy of that refund receipt. I would avoid this store.

2024年8月13日
自発的なレビュー
5つ星のうち5の評価

I love Cris the Main Tech and the…

I love Cris the Main Tech and the Awesome services at the front desk‼️‼️
I always loved the respect for over 4 years when I see African American Women and Men Making your cooperation a blessing to do business with.
I will return for more outstanding services
Ms Sonya Summers
Stone Mountain Ga

2023年10月31日
5つ星のうち1の評価

Warning Don't Do it!!

My experience here was horrible! Although I have been going here for years I would never reccomend this place again. I took my Dodge Challenger here and the unexperienced technician scraped all four rims removing the tire but I let that slide and took my Kia Stinger here and again the unexperienced technician placed the wrong tire on the wong rim in the wrong place and now im out of $3300.00 for struts and bent rims on a 2019 Kia and they will not accept responsibility for there work but had the nerve to say bring it in we will fix it for a fee. No! Never again will a Mavis touch any of my cars. The manager John was rude and His boss Daryll won't return my phone calls. Please check your vehicles before leaving this place because trying to contact someone here is useless I would aspect this type of treatment if I let a person off the street do the job but not a major company but then again maby they get over on femals like this because they assume we don't know anything! Well I know enough not come here and definitely gone spread the word!!!

2023年2月2日
自発的なレビュー
Mavis Tire - Dekalb Industrial Way Decatur ロゴ

Mavis Tire - Dekalb Industrial Way Decatur からの回答

Dear customer, our records indicate your claim was extensively investigated by the Regional manger, Darrel. He confirmed that tires being installed in the wrong position will not cause strut or rim damage. We also sent the store manager to check on the car's wheels which indicated a pot hole or road rash rather than a clean line that would result from our equipment causing the damage. We do truly apologize for any confusion or inconvenience but Mavis cannot assume responsibility for the current drivability issues youre facing.

5つ星のうち1の評価

I’ve went to conyers Mavis tires this morning

I’ve went to conyers Mavis tires this is my 2nd time. First time no one to do alignment but they take my appointment and never tells me. 2nd time I make my appointment like 3days early and get there today for a 10am alignment and a car came in yesterday that has lots of work and because of that I can’t get my alignment. I had just called and no one told me this and I get there and once again they said they cannot pull the guy off this car despite my appointment days ago before this car came in. I’m DONE with Mavis tires especially in conyers ga. HORRIBLE Just HORRIBLE and unacceptable business. I will not do business here ever again and will let all my friends know as well

2022年9月4日
自発的なレビュー
Mavis Tire - Dekalb Industrial Way Decatur ロゴ

Mavis Tire - Dekalb Industrial Way Decatur からの回答

Dear Dennis, we are so sorry for these appointment delay issues. We have escalated this to our Regional manager, Sheldon , and created a ticket for you in our system #766871. He will be reaching out to you immediately to regain your confidence in our company. We truly appreciate your feedback and the opportunity to improve for you.

5つ星のうち5の評価

I used to frequent NTB for my tire…

I used to frequent NTB for my tire needs. I recently had a recall service on my 2018 Toyota Camry and my tire sensor went off when I picked it up. Three days later I found my tire flat. Called mavis at 120p on a Sunday and was out within 30 minutes tire leak found (screw in tire), repaired, and back on the road. Thank you Kris @ Mavis tire.

2022年7月24日
自発的なレビュー

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