I set an appointment for 1pm. It wasn't until 2pm before my vehicle was pulled for service to start. I had to cancel the free overall inspection because I needed to get back to work. Was assured it... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I really do appreciate the customer service and response Erin Howard and Justin Trust provide to me. Erin is very knowledgeable and listens to my concerns each time I have had work done on my vehicle... もっと見る
Excellent customer service. Manager on Duty was great and service tech, Denzel, was awesome. Both provided state of the art customer service. I will recommend this location to any and everyone. Gr... もっと見る
so nice and helpful after my tire popped out of nowhere got me set up on a plan right away and left with the same amount of money i had!
企業情報
当該企業による記述
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
The Mavis Tire Difference:
当該企業による記述
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
連絡先
6371 Interstate 55, 39213, Jackson, MS, 米国
- 6013650843
3.6
まあまあ
8件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 55％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
appointment for 1pm
I set an appointment for 1pm. It wasn't until 2pm before my vehicle was pulled for service to start. I had to cancel the free overall inspection because I needed to get back to work. Was assured it wouldn't take long to put on a tire. When I got home my tire's stem cover was missing.
2025年4月30日
自発的なレビュー
Mavis Tire - Interstate 55 からの回答
Dear Guest, we want to sincerely apologize for your recent experience at one of our mavis locations. If you would like assistance, please call our consumer solutions department at phone number 914-984-2500 opt 2. We certainly appreciate the opportunity to make this right with you.
Everyone was so nice and friendly..
2024年2月10日
so nice and helpful after my tire…
so nice and helpful after my tire popped out of nowhere got me set up on a plan right away and left with the same amount of money i had!
2023年10月23日
自発的なレビュー
The Service Rep
The Service Rep. was professional, knowledgeable, patient, kind, and most helpful..
2023年7月27日
自発的なレビュー
I really do appreciate the customer…
I really do appreciate the customer service and response Erin Howard and Justin Trust provide to me. Erin is very knowledgeable and listens to my concerns each time I have had work done on my vehicle she treated me with courtesy and respect. I also am very impressed with the patients she has as she is training Justin she explained the details of what was being done and I was very impressed with how fast he was taking on his training.The team work of these two people will definitely keep me coming back. Awesome Job Erin and Justin. I really do appreciate your services.
2023年7月1日
自発的なレビュー
SCAMMERS
The store at 6371 I 55 N. Jackson, MS 39213 are total SCAMMERS.
They knew they couldn't make more money off of my daughter other than selling her the new tires she went in for, so they schemed to damage her car for additional services she would need to buy from them. Why do you need the hood raised to mount new tires? Erin Howard, the slimy store manager said "safety check."
But the Check Engine light AND the traction control light came on as soon as my daughter started her car. She asked them to look at it and the manager and her accomplice said "it must be a pre-existing condition because we only changed the tires." Then, after my daughter left upset, the car stuttered to a stop on the side of a highway.
Why? Because these CRIMINALS unplugged her Mass Airflow Sensor on the top of her engine!!!! THAT's why they had the hood up. They were sabotaging her car to come back for more service work.
Erin Howard, the biggest waste of Customer Service flesh and bone there is, was defiant and useless when I talked to her for resolution. She simply looked for every way to say "pre-existing condition" to me, even though the car ran great going into the store but was broken when it left. Coincidence? No.
BUYER BEWARE. As unethical and devoid of customer service as it gets. Understandable why they have a D or F rating every where.
Mavis Discount Tires.....do better. This is not only dangerous but it is criminal behavior.
2023年6月16日
自発的なレビュー
Mavis Tire - Interstate 55 からの回答
Dear guest, we were able to find the ticket for you assigned to Regional manager, Donald. We are relieved that he was able to assist in this claim and are so sorry that it occurred. We were able to implement the necessary training due to your advising us and that is deeply appreciated!
Excellent Customer Service
Excellent customer service. Manager on Duty was great and service tech, Denzel, was awesome. Both provided state of the art customer service. I will recommend this location to any and everyone. Great job guys!
2023年6月11日
自発的なレビュー
The service was EXCELLENT as always
The service was EXCELLENT as always! Everyone was so professional and they repaired my tire around my schedule. Splendid service! HIGHLY RECOMMEND!
2022年4月15日
自発的なレビュー
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