Maximum Fragrance レビュー 88

TrustScore 5段階評価の3

3.2

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I ordered a perfumes almost 3 weeks ago, sent multiples emails. Your team agreed to dispatch the perfume for free and since that, I have no news!!! It has been 10 days! If you are not able to provide... もっと見る

5つ星のうち5の評価

Absolutely amazing experience with my first order. Communication was on point and shipping was fast and delivered to our door. I'd also like to add we do not live in a city but a small rural town so... もっと見る

5つ星のうち1の評価

No trust to this company, they are selling items with wrong pictures then blame you that you did not read a description. The actual perfume is opened from the bottom and glued, now you can not retur... もっと見る

企業が回答しました

5つ星のうち5の評価

I actually love this site! To be honest I don’t want others to know about it because they have some discontinued fragrances that I’m looking at but don’t want to buy all at once haha. My order came re... もっと見る

企業情報

  1. アウトレット店

当該企業による記述

Maximum Fragrance is a perfume shop inside Maximum Deals. We at Maximum Fragrance pride ourselves in carrying a largest selection of Authentic Brand Name Fragrances in Canada. We are focused in providing a unique customer experience that is not based on making a sale but rather on sharing our passion for fragrances. Should you decide to buy from us, know that we offer very competitive prices and it would be our absolute pleasure in helping you find the right fragrance.


連絡先

3.2

まあまあ

TrustScore 5段階評価の3

88件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

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5つ星のうち1の評価

3 weeks & no update!

I ordered a perfumes almost 3 weeks ago, sent multiples emails. Your team agreed to dispatch the perfume for free and since that, I have no news!!! It has been 10 days! If you are not able to provide the service, I would like a refund. That’s unacceptable. 3 weeks and still no perfume, for an order which was supposed to be delivered in store in 2 working days!

2025年6月20日
自発的なレビュー
5つ星のうち5の評価

Can't wait to order again!

Absolutely amazing experience with my first order. Communication was on point and shipping was fast and delivered to our door. I'd also like to add we do not live in a city but a small rural town so that's a huge bonus.
Packaging was sleek and on point with the contents inside being well protected and obviously well thought out. As a bonus there was a gorgeous thank you card inside.
Will absolutely buy from them again and can't recommend them enough! Kudos to Maximum Fragrance for putting in the effort to show case their store and products with pride!

2025年3月17日
自発的なレビュー
5つ星のうち5の評価

Order experience with Maximum Fragrance

I ordered a 100 ml bottle of Habit Rouge Rouge Privé from Maximum Fragrance. I ordered from from Maximum Fragrance because I was looking for a Canadian online retailer.

The price was $124 before tax and shipping, in the end it was about $155 Canadian. A really good deal.

The product arrived about a day or so after I placed the order-really fast! It was
well- packaged and secure. They even included a thank you card, which means a lot.

I will certainly order from Maximum Fragrances in the very near future.

2024年6月13日
自発的なレビュー
5つ星のうち1の評価

HORRIBLE COMPANY

No trust to this company, they are selling items with wrong pictures then blame you that you did not read a description. The actual perfume is opened from the bottom and glued, now you can not return because it opened. Plus I am from US, the guy from “customer service” was trying to tell me that to send the item back will cost me more than return it. That means they are doing it with a purpose, they know you won’t be able to return it.
People who run this business are cheater!!!
Please be careful

2021年2月24日
自発的なレビュー
Maximum Fragrance ロゴ

Maximum Fragrance からの回答

Hello Larisa (Larysa),

We are sad to hear you feel this way. As we recall you called us over the phone and you were upset that you had received a “New Bottle” of Lolita Lempicka instead of an older bottle, you were not willing to listen to the sales rep and started using foul language. The sales rep at the time ask you to calm down so he could help you, but you then said that "you are lying because my friend order from you and received an older bottle" we also tried to explain that she choose the old bottle and you specifically choose to buy "New Bottle". As for the picture, this is our fault to some extent as we can't get to all of product that keep changing in time and because of that we have put up caption under every picture stating that "actual product may slightly vary from picture" and when there is a big change it is listed separately and clearly stated just was in your case.

In the review you claim that "it was opened" and we could not accept return, even though "it was already opened" frankly it doesn't matter if its glued or sticker together from manufacturer what matter is that you had opened it and possibly sprayed it even then we were willing to accept it but than

Your next issue is that the return would have cost more. Yes it would have cost you more in a sense, since the bottle cost you $50.34 CAD and the sales rep quoted you a return fee of $40 CAD ($20 shipping and $15 Custom clearance plus taxes via Fedex). At this you even offered to send the package at your expense but then you said you want to return other two bottles as well which you also had opened even though there was nothing wrong with them.

This is where the sales rep left the conversation with you. We can understand your frustration and wished we could have been able to help you better in resolving your issue or offer an alternative but we cannot ask our employees to tolerate unnecessary verbal abuse and we apologize to you that we weren't able to do satisfy you.

5つ星のうち5の評価

I recommend

The product arrived as expected in time and quality. A nice handwritten note from the vendor came in the package. Nice touch.

2021年2月12日

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