I recently purchased a renewal for the SketchUp Student License, and the experience was excellent. The process was quick, smooth, and completely reliable. My license was renewed without any issues, an... もっと見る
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I can't use the license I have just renewed and I have now missed a client deadline so not ideal. Please ask someone to contact me as I need to use sketch up tomorrow for my work. Thank you I hav... もっと見る
企業が回答しました
MC2 were helpful and understanding of the CIC status of my company not being a registered charity but that it still operates as a not for profit company. They provided access to software faster than e... もっと見る
企業が回答しました
Purchased renewal software in most comfortable way, over email link. Last few years not regretted have business with MC2 Design Ltd. Recommend!
企業が回答しました
企業情報
当該企業による記述
Design software re-seller and training company located in London, we sell Sketchup Pro, Artlantis, Vectorworks, Visualisation, Piranesi
連絡先
20-22 Wenlock Road, London, N1 7GU, London, 英国
- 08004332117
- info@mc-2-design.com
- mc-2-design.com
Timely reminders when software…
Timely reminders when software subscriptions are due. Easy UX to complete renewals.
2025年12月18日
Sketchup licence renewal
I recently purchased a renewal for the SketchUp Student License, and the experience was excellent. The process was quick, smooth, and completely reliable. My license was renewed without any issues, and everything worked exactly as expected. I highly recommend this company for anyone looking for fast and trustworthy service!
2025年11月18日
Reliable service
2025年9月8日
Extremely frustrating and unacceptable experience
I purchased the SketchUp Student Subscription from MC2 Design Ltd on March 31, 2025, and sent my student ID right after. Trimble emailed me saying I could start using the software, but when I logged in, it showed "No products yet."
I contacted Trimble support and confirmed I was using the correct email. They told me the issue was with the entitlement, and only my local reseller (MC2) could fix it.
Since then, I’ve called MC2 several times. First, they told me to reinstall the software — didn’t help. Then they told me to delete some files in the Registry Editor and restart — still didn’t work. After that, every time I call, it goes straight to voicemail and no one gets back to me.
It’s been over a week, and I still can’t use the software I paid for. I really need it for my study. This whole experience has been super frustrating and honestly unacceptable.
2025年3月31日
MC2 Design Ltd からの回答
We understand your frustration and apologize for the ongoing issues with your SketchUp educational subscription.
Regarding communication, and support we have helped you try and sort your issue out on several occasions. With all due respect you are not our only customer so when you call and reach voicemail, please leave a message with your details and a brief explanation of the issue. This will allow us to look into your case and get back to you as quickly as possible., but when you call and do not leave any messages, we are unable to help.
We have cancelled your subscription. As soon as Trimble confirms the cancellation, the refund will be issued.
Again, we apologize for any inconvenience this has caused.
5 stars *****
2025年2月23日
We are still waiting for our order
We are still waiting for our order. We purchased Sketchup yesterday and still have not received access to it!
2025年2月7日
MC2 Design Ltd からの回答
Hi there,
Please check your email inbox for a message confirming that your license order was processed and activated on the 6th.
Purchased renewal software in most…
Purchased renewal software in most comfortable way, over email link. Last few years not regretted have business with MC2 Design Ltd. Recommend!
2025年2月3日
MC2 Design Ltd からの回答
Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.
Easy and quick
Easy and quick. Was able to buy the right license and get up and running the same day.
2025年1月15日
MC2 Design Ltd からの回答
Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.
Great experience
Everything went smooth and fast. Meeta was of great help through the process. Thanks to the MC2 Design I can now use the Sketchup. Great customer service and kindness. I will definitely renew my subscription with MC2 Design for my next four years of university.
2024年11月15日
MC2 Design Ltd からの回答
Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.
MC2 Design Ltd からの回答
Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.
Terrible
Terrible, we purchased a not-for-profit sketchup licence and discovered the following year that, although money for the renewal was taken from our account, we didn't have a licence. When we contacted MC2 about this, they were awfully slow to respond initially and then they stopped responding even after chasing. Now the charity has lost out and has no easy recourse seven months later.
2024年8月27日
自発的なレビュー
MC2 Design Ltd からの回答
Hi there,
Thank you for your feed back. We are sorry to hear that you have not had a good experience with us
Regarding your payment, please note that for automatic renewals, both the initial purchase and the auto-renew option need to be selected. In your case, the auto-renew option was not initially selected, so the renewal was not processed automatically.
As soon as you contacted us, we issued a refund for the renewal payment. Therefore, we are unsure about your comment about the charity losing out.
Great customer service and support.
2024年10月14日
MC2 Design Ltd からの回答
Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.
Renewing process for a Student edition…
Renewing process for a Student edition went okay but I wasn't notified that my account had been activated after sending my Student id
2024年1月29日
3rd purchase and very happy as usual!
2024年1月17日
MC2 Design Ltd からの回答
Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.
Prompt response and service.
2024年1月8日
MC2 Design Ltd からの回答
Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.
The company is reliable and delivery of…
The company is reliable and delivery of products were efficient and fast
Affordable price range
2023年12月28日
MC2 Design Ltd からの回答
Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.
Meeta is lovely and always on hand to…
Meeta is lovely and always on hand to help with any problems.
2023年11月29日
MC2 Design Ltd からの回答
Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.
Getting started with new software
Mc2 Design Ltd were extremely helpful and their support was first class.
2023年11月29日
MC2 Design Ltd からの回答
Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and are so glad you had a positive experience.
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