Thanks to Hannah at McCalls who brilliantly recovered a poor experience with DPD. The selection and order process was simple and confirmation was quick. The bow tie I ordered has arrived and is just w... もっと見る
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I needed to get kilts and jackets for my son's wedding. We mande an appointment at the Edinburgh store where Kevin went through the details and got all the required measurements. He clearly knows the... もっと見る
Ordered some gear before Burns night, didn't arrive in time, used the contact form on the website twice with no response. Called the Aberdeen store and was told the Manager would call me back, but did... もっと見る
Bought a kilt for my stepson. He took his own measurements which mccalls rightly questioned and altered. Living 300+ miles away a visit/fitting wasn’t an option. Polite and professional. They made a... もっと見る
企業情報
当該企業による記述
Scotland's No1 Kilt Hire and Highland Dress Hire Shops in Aberdeen, Edinburgh, Glasgow, Elgin, Dundee, Tillicoultry and Broughty Ferry
連絡先
Bridge Street 15-17, AB11 6JL, City Centre, 英国
- 01224 405300
- sales@mccalls.co.uk
- mccalls.co.uk
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We t onto your page and found exactly…
We t onto your page and found exactly what I was looking for at a decent price.Job done
Woeful service
Hiring a complete kilt outfit
I hired a complete kilt outfit for a wedding. Mc Calls gave helpful suggestions to arrange it properly and make it look really festive. Everything could be managed online. Staff always answered quickly. I would surely book again!
Everything simple and easy
Everything simple and easy. Even added another hire at a later date with no issues or confusion.
Best Customer Service
Genuinely some of the best customer service I've ever experienced. Everyone I spoke to was so lovely over the phone, especially Ben who was so helpful and understanding. I was ordering ties last minute for a funeral, and not only did they made sure they would arrive on time, but I was even able to place a second order even later notice when I realised I needed one more (which they shipped same day to make sure it would arrive). We were all very pleased with the ties, and it certainly made a difference on the day. You definitely made a difficult time a little easier, so thank you!
Sweet and Sour
The booking process was faultless. The staff were very kind and informative. They made sure I was happy with everything. They explained what was included and what I needed to purchase.
The only downside and it spoilt my day really was the sporran didn't sit straight and all the photos of me had my sporran at a tilt to one side. When I looked into it the stitching was coming loose on the leather on back of the sporran and one row of itching had already come away. When I took it back the lady said sorry for that which was ok but it had ruined my photos I had taken of me. No offer of a free hire to compensate me.
Wonderful service
Wonderful service
I was Father of the Groom in June
Despite my Scottish heritage I hadn’t worn a kilt for many years
You looked after me well
Im very happy to recommend McCalls…
Im very happy to recommend McCalls highlandwear.
We ordered kilts online so took measurements ourselves. When we came to collect the kilts the staff were amazing and very helpful to make sure it fitted well and we knew how to wear everything.
They have a fantastic range, excellent staff and great price. We couldn’t have asked for anything better, a very happy party of kilted men.
Perfection
Communication, patience, & quality all second to none.
We were a group of 6 hiring traditional formal attire & the staff at Edinburgh McCalls fitted us all with perfection.
Nothing was a problem & whole experience was a joy.
Could not recommend enough.
6stars out of five.
Thank you ladies & gents.
Iain
So far so good
So far so good! We're in the process of organising our wedding outfits and the process has been great. Helpful, friendly, appear to be on the ball. We'll pick up the outfits in a few weeks, then come back with final review, but first impressions are excellent.
Made as easy as they possibly could for us!
Our friends are getting married in October in Aberdeen, we live in Kilmarnock so Glasgow would be closest for sizing. Unfortunately I've been going through a lot of medical issues which has meant getting to the store has been impossible. My wife phoned Craig at Aberdeen and explained the situation, who instantly said "not a problem, have you got a tailors tape measure? We'll do a zoom call!".
True to form Craig set up the zoom call for the arranged time, talked my wife through measuring myself and my son and sorted all the details so the kilts will be there for our friends to pick up with the rest of their wedding party. They explained about deposits but we had set the money aside so paid there and then and were told to phone at the end of the month for another zoom call to double check on sizing.
For what has been a stressful time for ourselves and panicking that we wouldn't be able to get there in time, Craig made this as easy as he possibly could for us, even offering to include 2 sizes of shoes each so there are no issues on the day.
Such a relief and the customer service has been spot on! Pricing was very competitive too for the hire.
Quality control ???¿?
8 people in party for my daughters wedding. Only one kilt correct. Wrong size's after a fitting. Kilt shirt etc. Had to go in and replace or adjust.stressful and unnecessary as you pick up day before.
All sorted but shouldn't have happened.
Quality 1st class but on my experience would not recommend.
Amazing service is all I can say.
Amazing service is all I can say.
I arrived in Aberdeen for a wedding to find l'd left my kilt at home 😱.
Wedding is in 2 hours they sorted me out instantly and made it to the wedding with minutes to spare.
Thank you so very much 👏🏼
I had a very mixed journey with McCalls…
I had a very mixed journey with McCalls on the good side the hire manager (Craig) is an absolute asset to this company his professionalism is second to none, would have given him 10 stars. Unfortunately we did not have the same with other assistants but I have been assured that this has been addressed and further training has been given.
Broughty Ferry
Excellent service from the staff at Broughty Ferry. Even though I had to change my sizes 4 weeks and then on the day of collection, the jacket had to be changed to another size, nothing was a problem. McCalls should be proud of their Broughty Ferry staff.
Came in to discuss my wedding attire…
Came in to discuss my wedding attire and to have a look at the hire kilts in Aberdeen. The manager was nowhere to be seen and when he did eventually appear, he was extremely unhelpful and bumbling through. Appeared to be having the staff on the floor doing everything for him. We had a lovely talk with Melissa though who went through all our options and the different tartans we could have for the boys. She was really knowledgeable and informative, and has some amazing suggestions that I hadn’t even thought of. She was extremely patient and welcoming, and was the only saving grace of our experience.
Have ordered a belt and waistcoat…
Have ordered a belt and waistcoat online the service has been first class and delivery on time and undamaged
Kilt hire for wedding party
We were hiring waistcoats, jackets and 1 kilt for a bridal party, only small hitch was at start, seemed to be a miscommunication from Aberdeen store to Glasgow store, first person ordering had to pay his hire as was no account set up, that was sorted very quickly at Glasgow store by Asli, all went smoothly from there, from the 4 lads being measured to collection and returning. Asli was very helpful throughout, as were everyone I spoke to on phone.
Previously we also bought the grooms jacket and waistcoat and other things from Aberdeen store, happy with that service too
Great service and helped with the…
Great service and helped with the choice of jacket.
Simple process and was able to pick up and return jacket to my local shop. Same again next year!
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