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MeasureUp からの回答

2025年11月7日

Dear user,

Thank you for your feedback.

We’ve tried to contact you, but unfortunately, we don’t have your email address or any other details that would allow us to assist you directly. We also haven’t found any support ticket related to your case.

To help you with your duplicate order, please contact us at support@measureup.com. Our team will be happy to assist you.

Kind regards,

MeasureUp Support Team

MeasureUp からの回答

2025年11月10日

We’re glad to hear that our assessment test provided excellent value and helped you prepare for the Microsoft AZ-204 exam. Our goal is to offer realistic practice experiences, so it’s great to know you appreciated the inclusion of advanced question types like item reordering, which mirror the actual exam format.

We understand that purchasing the full practice test can feel like a bigger investment, and that’s why we offer flexible options like the assessment test with multiple uses. Your comparison with other platforms means a lot to us, and we’re happy to stand out in terms of quality and relevance.

If you need any guidance or have questions as you continue your preparation, feel free to reach out—we’re here to help!

MeasureUp からの回答

2025年11月6日

Hi Donna,

Thank you for your feedback.

Our subscription plans are based on a one-year commitment, which can be paid either upfront or through monthly installments.

We’d be happy to assist you further, but we weren’t able to locate your order using the email address you provided. To help us look into this more accurately, please contact our support team at support@measureup.com and include your order number. This will allow us to review your case and determine whether it’s eligible for cancellation.

Thanks again for your cooperation—we’re here to help

Kind regards

Measureup Team

MeasureUp からの回答

2025年10月28日

Thank you for sharing your thoughts, Key!

We understand that the true value of our practice tests becomes clear once your students take the actual exam. At MeasureUp, we take great pride in the quality of our content, which is developed by certified experts and aligned with official exam objectives. Each test undergoes a rigorous review process to ensure it reflects the structure, difficulty, and learning outcomes of the real certification exam.

MeasureUp からの回答

2025年10月28日

Thank you so much for your kind words and for trusting MeasureUp to prepare for your certifications!

We’re proud of the quality of our practice tests, which are developed through a rigorous process involving certified subject matter experts, instructional designers, and continuous updates aligned with official exam objectives. Our goal is to ensure that every learner is fully prepared and confident on exam day.

It’s incredibly rewarding to hear that you passed all three exams on your first attempt—congratulations! We look forward to supporting you again in your next certification journey.

MeasureUp からの回答

2025年10月27日

We’re thrilled to hear that our content—and especially the exam simulations—played a key role in your preparation and helped you pass on your first attempt. That’s exactly what we aim for!

Your feedback means a lot to us and motivates our team to keep delivering high-quality learning experiences. Congratulations on your success, and we hope to support you again in your future certifications!

MeasureUp からの回答

2025年10月23日

We’re glad to hear MeasureUp was helpful in preparing for your certification. If you ever need support with future exams or training resources, we’re here to help!

Best of luck with your certification journey!

MeasureUp からの回答

2025年10月21日

Gracias Arnau, nos alegra saber que has podido conseguir tu certificación oficial CCNA. Nuestro equipo de contenido se esfuerza en conseguir unas preguntas de utilidad, lo más similares posibles al examen real y con unas amplias explicaciones y enlaces externos para que cualquier estudiante pueda obtener la mejor preparación posible consiguiendo no solo aprender, sino también prepararse para el examen.

MeasureUp からの回答

2025年10月21日

Nos alegra saber que has conseguido los objetivos que ibas buscando cuando utilizaste uno de nuestros test prácticos. Muchas gracias por dejarnos una reseña y recomendarnos.

MeasureUp からの回答

2025年10月24日

Hi Alex

We're sorry to hear that you're not satisfied with your experience.

Our support team responded to your initial inquiry, but it's possible our reply may have ended up in your spam or junk folder. We've also followed up again, but haven’t received a response yet.

Please check your spam inbox, and feel free to reach out to us directly at support@measureup.com. We’re committed to resolving any issues and would be happy to assist you further.

Kind regards,

The MeasureUp Team

MeasureUp からの回答

2025年10月15日

We’re delighted to hear that the answer explanations helped you grasp the fundamentals—ensuring clarity and learning impact is one of our top priorities.

Regarding the cost, we understand your concern and truly appreciate your honesty. It’s important to us that our products deliver real value. That’s why each practice test goes through a rigorous development process: our content is created and reviewed by certified subject matter experts, tested for accuracy and relevance, and continuously updated to reflect the latest exam objectives. This ensures that learners not only prepare effectively but also build lasting knowledge.

Your input helps us improve, and we’re grateful for it. If you have any further suggestions or questions, we’d love to hear from you!

MeasureUp からの回答

2025年10月15日

We understand how frustrating it must have been to lose access earlier than expected. After reviewing your case, we noticed that you didn’t reach out to our support team. If you had, we would have gladly investigated the issue and, if needed, extended your access to ensure you had the full time you paid for.

Our support team is always available to help resolve technical issues or unexpected situations like this. We encourage users to contact us directly whenever something doesn’t seem right—we’re here to help and committed to making sure you get the most out of your practice test.

We hope you'll give us another chance in the future, and please don’t hesitate to reach out if you need assistance.

MeasureUp からの回答

2025年10月2日

hank you so much for your kind words. Our goal is to help every student achieve their objectives, so we’re truly happy to have been able to support you.

MeasureUp からの回答

2025年10月1日

Thank you for your kind words! We're glad we could quickly resolve the issue with your purchase. Your feedback means a lot to us, and we're always here to ensure your experience is smooth and hassle-free. If you ever need further assistance, don’t hesitate to reach out!

MeasureUp からの回答

2025年10月1日

Nos alegra muchísimo saber que tu experiencia ha sido tan satisfactoria y que el practice test de MeasureUp te ayudó a prepararte con confianza para tu certificación. ¡Felicidades por haberla aprobado sin problemas!

También nos alegra saber que el entorno del examen te resultó familiar gracias a nuestra plataforma. Es justo lo que buscamos: que te sientas cómoda y segura en cada paso del proceso.

Gracias por compartir tu experiencia. ¡Te deseamos mucho éxito en tus próximos retos!

MeasureUp からの回答

2025年10月1日

We’re glad to hear the issue with the training test upload was resolved, though we’re truly sorry it took longer than expected. We understand how important timely support is, and we’re actively working to improve our response times to better serve you and all our users.

MeasureUp からの回答

2025年9月30日

We’re sorry to hear that your experience with Learning Locker and the practice test questions didn’t meet your expectations.

Our goal is to provide a platform that supports both subject knowledge and practical application, and we truly appreciate your feedback—it helps us identify areas for improvement.

We’ve recently launched MeasureUp LEARN, a new version of our platform designed to offer a smoother and more intuitive user experience. We’re gradually rolling it out to our users, and we’re confident it will bring significant improvements in usability.

Thank you again for sharing your thoughts.

MeasureUp からの回答

2025年9月30日

We’re sorry to hear that our response times did not meet your expectations.

In your first two interactions with us, we responded within a reasonable timeframe, aiming to gather more details about your issue. In the most recent case—which coincided with the weekend—we provided new activation keys for your two assessments. We can see that one of them has already been successfully registered.
We always strive to respond to our customers as quickly as possible, and we truly regret not being able to assist you sooner in this instance.

Thank you for your feedback—it helps us improve.

MeasureUp からの回答

2025年9月26日

HI Samil,

Thank you for your feedback!

We’d like to clarify that MeasureUp Learn does support pausing a test. In the top right corner of the screen, if you click on "Test Actions", you'll find the option to pause your test. We understand the new interface may take a little getting used to, and it’s possible this feature was missed.

To help you navigate the updated experience, we recommend checking out this quick guide:

🔗https://docs.measureup.com/how-to-use-a-practice-test

If you have any questions or need further assistance, feel free to reach out to our support team at support@measureup.com — we’re here to help!

Best regards,

Measureup Support Team