I’ve ordered a product on 21 August. 1 month later I’ve heard nothing. Site has been under maintenance for 2 weeks. I sent emails to query possibly get a refund but no correspondence received. Absolut... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Wasn't able to purchase 500ml gaviscon in store or get on prescription, so I was delighted to see it available on your website. It was ordered and delivered in a few short days and it was well package... もっと見る
I looked online for a while after a dentist friend recommended this brand Colgate 2800 as I had problem teeth regards black markings. I found Meds Direct To You and the price was reasonable and the pr... もっと見る
企業が回答しました
Wow ! What an amazing costumer service . Very professional. I have ordered a prescription only toothpaste from them as I used to get from my dentist and to be honest much better price and very quick d... もっと見る
企業情報
当該企業による記述
Click, Consult and Receive your medication quickly & discreetly through the post from our UK registered online pharmacy. Huge range of prescription and over-the-counter medications available. Fast delivery and easy ordering process.
連絡先
Office 17 Toll Bar House, 1 Derby Road, Ilkeston , DE7 5FH, Derbyshire, 英国
- 03455480105
- hello@medsdirecttoyou.co.uk
- medsdirecttoyou.co.uk
4.1
ほぼ満足
206件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly service
2024年6月6日
Altogether a great communication and…
Altogether a great communication and happy with the product.
2024年5月31日
Did not send what I ordered and…
Did not send what I ordered and customer service is a disgrace, they told me to go buy what I wanted in tescos how rude is that
2024年6月10日
Meds Direct To You からの回答
Dear Mona,
Thank you for taking the time to review our service, I can see this is a replica review as you have posted across our social media profiles also.
Once again we wish to clarify that we DID NOT send you the wrong item. The images on our site are clearly marked as 'for illustration purposes only' and the product bares no confirmation to a flavour choice.
Our pharmacist was not trying to be rude by sign posting you to another provider for the specific flavour you wanted, he was intending to be helpful and actually took time out of his very busy day to source somewhere that you could buy that flavour product.
Whilst I appreciate you are frustrated over this order, we take every effort to ensure accuracy in our website which we feel was very clear.
Your review of our service is actually very unfair and misleading, of course we can't share the email exchanges in public to show how well we have dealt with your query but we fully defend that we have not been in the wrong here.
Again thank you for your order and we're sorry if you had any confusion over the product, we have sent you a link to where this specific flavour can be sourced as we do not have an option to buy specific flavours in that product.
Thank You
Team MDTY
Order placed, not fulfilled
Order place, money taken, no stock so order cancelled by Meds Direct To You. Surely their system knows what stock they have?
2024年5月30日
自発的なレビュー
Meds Direct To You からの回答
Thank you for taking the time to review our service. We are sorry that we was unable to full fill your order at this time but as you have confirmed a full refund was made.
Across the industry supply of products can change daily for many reasons and whilst we work hard to place items 'out of stock' if we know a long delay is likely sometimes we cant foresee such issues.
We use the exact same suppliers as the big high street pharmacies so it is always going to be a similar issue unless a pharmacy as actual amounts of stock in their store - we try to keep stored medicine to a minimum for safety reasons.
Hopefully you are not put off trying our service again and I hope you manage to get your product from another supplier.
Thanks
Team MDTY
A decent service
Once my ID was checked and having answered a query from the pharmacist, the order whizzed itself through the post. Very pleased, thank you.
2024年4月19日
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