Neptune レビュー 24

TrustScore 5段階評価の4

4.2

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5つ星のうち1の評価

Completed waste of time. I spent a long time going through their whole process, answering so many questions and filling out all the forms with personal data. Then the system says, please check back... もっと見る

企業が回答しました

5つ星のうち5の評価

The process was surprisingly easy and fast! I expected months of back and forth with lawyers, but Neptune streamlined everything beautifully. From start to finish, we had our signed prenup in about 8... もっと見る

企業が回答しました

5つ星のうち5の評価

I didn't know where to start with the prenup process, and online resources were daunting. I discovered Neptune through a women's networking group where I had heard Sol Lee, the founder, give a talk wi... もっと見る

企業が回答しました

5つ星のうち5の評価

As someone who has never had to hire a lawyer before, Neptune was a lifesaver. The platform itself was easy to navigate, and the AI chatbot helped us think through issues we hadn't even considered.... もっと見る

企業が回答しました

企業情報

  1. 法律サービス

当該企業による記述

Neptune is the relationship-first concierge that helps couples navigate high-stakes financial decisions, starting with prenups. Neptune transforms prenups into thoughtful financial alignment by combining an emotionally intelligent AI chatbot with vetted family law attorneys and transparent pricing to give successful, wealth-building couples confidence that both partners are protected fairly. By eliminating the awkwardness and complexity that often define prenups and financial decisions in marriage, Neptune helps couples replace guesswork with strategy to build a future that reflects their values. Neptune also works with prenuptial agreements (prenups) and postnuptial agreements (postnups) and is currently live in California, New York, Massachusetts.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

24件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

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5つ星のうち1の評価

Completed waste of time

Completed waste of time. I spent a long time going through their whole process, answering so many questions and filling out all the forms with personal data. Then the system says, please check back soon. I contact them multiple times and no response. Nothing from them.

I am not sure if real people actually work here. Looks like a pretty AI site with no real people to assist.

2026年3月2日
自発的なレビュー
Neptune ロゴ

Neptune からの回答

Hi Joe,

I’m sorry to hear that this was your experience. I understand how frustrating it can feel after investing time in the process.

Our team reached out to follow up regarding the state selected, and I’m sorry if there was any confusion in that communication. There are real people behind Neptune, myself included, and we’re actively looking into this. Jannesa is already in communication with you to make sure everything is clarified.

Thank you for your feedback, we take it seriously.

Sol

5つ星のうち5の評価

Although using Neptune definitely has a…

Although using Neptune definitely has a higher charge than working directly with a lawyer, the process is streamlined and easy. Worth the additional cost for the convenience.

2025年10月22日
Neptune ロゴ

Neptune からの回答

Thank you so much for sharing this. We’re really glad Neptune was helpful in your experience. We appreciate you taking the time to leave a review.

5つ星のうち5の評価

excellent

everyone is very responsive and helpful!

2025年10月28日
Neptune ロゴ

Neptune からの回答

Thank you for your review! We’re so glad you had a great experience with the team. We appreciate you sharing this!

5つ星のうち5の評価

Top-notch, personalized, trustworthy service

I didn't know where to start with the prenup process, and online resources were daunting. I discovered Neptune through a women's networking group where I had heard Sol Lee, the founder, give a talk with tips and guidance on how to approach a prenup. With Neptune and Sol, I was able to breakdown the process into something I felt like I could manage successfully and take control of.

2025年6月30日
自発的なレビュー
Neptune ロゴ

Neptune からの回答

Thank you so much for sharing this. We know how overwhelming the prenup process can feel at first, and we’re really glad Neptune helped break it down into something manageable and empowering. It means a lot to hear that you felt in control throughout the process.

5つ星のうち5の評価

Tech built for the modern couple

My partner and I are both in tech, and the Neptune platform was built for people just like us. The AI chat interface facilitated quick and efficient research, and the easy one click online lawyer bookings and hiring process got us started in no time. I specifically found the online questionnaire and financial disclosure intake portal as helpful tools to streamline the getting my important info directly to my attorney. But in addition to the tech, they have a responsive support team for when you need it! Neptune has spent a lot of time thinking about how to make the process easier for the modern couple, without sacrificing the human touch.

2025年6月15日
自発的なレビュー
Neptune ロゴ

Neptune からの回答

Thank you for such a thoughtful review. We’re especially glad to hear the AI tools helped streamline things for you both. That balance between smart technology and real human support is exactly what we aim to build for modern couples. We truly appreciate you sharing your experience.

5つ星のうち5の評価

Fast and easy process

The process was surprisingly easy and fast! I expected months of back and forth with lawyers, but Neptune streamlined everything beautifully. From start to finish, we had our signed prenup in about 8 weeks. The flat fee pricing was transparent from day one no surprise bills or endless hourly charges. The lawyer they connected us with was fantastic and clearly experienced with prenups specifically. Would definitely recommend to anyone who wants to get this done without the usual legal headaches.

2025年6月12日
自発的なレビュー
Neptune ロゴ

Neptune からの回答

We really appreciate you taking the time to write this. Transparency and efficiency are core to how we’ve built Neptune, so it means a lot to hear that reflected in your experience. We’re glad you felt supported and connected with the right lawyer for your needs.

5つ星のうち5の評価

Transparent pricing and actually helpful

As someone who has never had to hire a lawyer before, Neptune was a lifesaver. The platform itself was easy to navigate, and the AI chatbot helped us think through issues we hadn't even considered. By the time we met with actual lawyers, we were so much more prepared. The whole process felt efficient rather than overwhelming, which is exactly what you need when you're already stressed about wedding planning!

I'm especially a fan of Neptune's transparent lawyer pricing. I had previously been quoted $7,500 by another attorney, and Neptune helped me find a great flat fee option that was half the price. If you’re looking for a modern, non intimidating way to handle something as sensitive as a prenup, I’d highly recommend Neptune.

2025年6月11日
自発的なレビュー
Neptune ロゴ

Neptune からの回答

Thank you for this thoughtful review. We’re so glad Neptune helped you feel prepared and supported, especially during such a busy time. Transparency and clarity are exactly what we aim to provide. We appreciate the recommendation!

5つ星のうち5の評価

Neptune was great!!

I had an outstanding experience with Neptune when they handled my prenuptial agreement. From the initial consultation to the final signing, their team was professional, thorough, and genuinely attentive to my needs. They took the time to explain every detail in clear, straightforward language, ensuring I felt confident and informed throughout the process. Their expertise gave me peace of mind, and they handled sensitive matters with discretion and care. The agreement was tailored perfectly to my situation, reflecting their attention to detail and commitment to client satisfaction. I highly recommend Neptune for anyone seeking top-notch legal services with a personal touch!

2025年5月15日
自発的なレビュー
Neptune ロゴ

Neptune からの回答

Thank you so much for your thoughtful review! We’re happy you felt informed, supported, and confident throughout the process, that peace of mind is exactly what we strive to provide. Handling sensitive matters with care and clarity is incredibly important to us, and we’re grateful for your trust and recommendation.

5つ星のうち5の評価

A chatbot experience that actually works

My fiancée and I were totally overwhelmed trying to figure out our prenup. We just didn’t know what we needed to protect or how to start finding the right lawyer. Then I came across Neptune (formerly Bedelia) on Reddit—a concierge, AI-assisted prenup service designed to help couples like us understand our prenup needs and connect with vetted lawyers specializing in family court and prenups.

The experience started off great. After entering some basic info about our situation, I was guided to a chatbot that felt more like chatting with a knowledgeable friend than filling out a form. It asked detailed questions about what we wanted to protect, how we planned to live together, and other important details about our future. I even got to ask follow-up questions to clear up any uncertainties, which really helped me understand the process.

By the end of our chat, Neptune recommended lawyers for both me and my fiancée based on our specific needs and roles in the prenup process. We then worked with Sol, who was fantastic—guiding us through each step and making sure everything with our lawyers went smoothly. Even better, the entire process was handled digitally and over the phone, which was perfect since we were both traveling and couldn’t meet in person.

Overall, Neptune made a complicated and stressful process much more manageable. I highly recommend this service to any couple feeling lost about their prenup needs.

2024年8月3日
自発的なレビュー
Neptune ロゴ

Neptune からの回答

Thank you for such a thoughtful and detailed review. We’re so glad the AI chat experience helped you feel guided and informed rather than overwhelmed, that balance between smart technology and real human support is exactly what we aim to create.
It means a lot to hear that the process felt manageable and seamless, especially while you were both traveling. We truly appreciate your trust and recommendation!

5つ星のうち5の評価

Reliable

Neptune allowed me to connect to a competent lawyer who assisted me through my prenup. Their initial questionnaire allowed me to think through the contents of our agreement. Sol and her team were always responsive and helpful. We started our process in October 2024 and finally signed everything in January 2025.

2025年1月7日
自発的なレビュー
Neptune ロゴ

Neptune からの回答

Thank you for sharing this. I’m really glad the questionnaire helped you think through the details before working with your lawyer, that step can make the whole process feel much clearer. It also means a lot to hear you felt supported along the way. We appreciate you trusting Neptune with something so important.

5つ星のうち5の評価

Great tool for prenups

It made it so easy to find qualified reasonably priced lawyers I could trust for creating a prenup. And the process of asking questions to an AI chatbot also really helped surface critical conversations early with my partner. Highly recommend checking it out!

2024年10月12日
自発的なレビュー
Neptune ロゴ

Neptune からの回答

Thank you so much for sharing this. We’re really glad the platform helped you find the right lawyer at a price that felt reasonable.It’s also great to hear the AI chat helped spark meaningful conversations early on. That’s where real clarity starts. We appreciate the recommendation!

5つ星のうち5の評価

Incredibly Helpful

The concept of this service is genius and I feel so grateful to have found a source to navigate something so unchartered as a prenuptial agreement. I received valuable information in the destigmatization and importance of a prenuptial agreement. This was a perfect resource for my now husband and I to start our marriage the strongest way possible.

2024年10月19日
自発的なレビュー
5つ星のうち5の評価

Really positive experience

My fiancé and I had an excellent, very positive experience with Neptune. The team was attentive, thoughtful, and highly communicative in helping me find a pre-nup lawyer.

The AI-based platform was also really impressive. It asked me a series of smart, helpful questions — which created an “outline” of my priorities in looking for a pre-nup. This helped to streamline my consultations with the lawyers, because they already had a roadmap of my thought process.

Strongly recommend this service!

2024年11月17日
自発的なレビュー
5つ星のうち5の評価

Straightforward, Transparent, and Informative Prenup Guidance!

We had a very positive experience with Neptune while exploring whether a prenup was the right choice for us. The process was clear, informative, and never felt overwhelming or pushy.

The flat fee structure stood out to us as a major advantage—much more predictable and reasonable compared to the hourly rates we were quoted by other lawyers. The AI chatbot was a great starting point for learning about prenups, especially since we didn’t know much going in.

Scheduling consultations with lawyers was so quick and easy, and the FAQ sheet provided beforehand (in the appointment confirmation emails) helped us prepare for the conversations.

We spoke with four lawyers, and all of them were clearly very experienced and knowledgeable. They patiently answered our questions and explained the process in a way that was easy to understand. Most importantly, they were honest—one lawyer even told us that a prenup might not be necessary for our situation.

The Neptune team was also very responsive whenever we needed assistance or clarification, which made the whole experience less stressful.

In the end, we decided not to draft a prenup, but we feel confident in that decision thanks to Neptune’s guidance.

If you’re not sure where to start with a prenup or want a service that’s straightforward and trustworthy, I’d recommend Neptune. They helped us navigate a complex topic with clarity and professionalism.

2024年11月15日
自発的なレビュー
5つ星のうち5の評価

The future of Pre Nups

Bedelia made it easy for me to broach the first steps in signing a pre-nup. The AI chatbot was very intuitive in guiding me through the typical questions asked in a pre-nup and coming up with an initial list of topics to broach lawyers with. I can see Bedelia’s approach being THE way prenups are approached in the future.

Shoutout to the founder, Sol, and her team for being very hands on with making sure that I was prepared for the initial call with lawyers. They have served many couples at this point and I would trust them with mine.

2024年10月2日
自発的なレビュー
5つ星のうち5の評価

Bedelia Simplifies the Prenup Process

Bedelia made the prenup process so much more manageable and less intimidating! The AI chatbot was incredibly helpful, providing personalized guidance throughout, making sure I was well-informed and confident before speaking with any lawyers. My fiancée had hired a lawyer through her own research, but I found that the lawyer I connected with through Bedelia was even better. He was punctual, took the time to thoroughly explain everything, and made sure we were comfortable with each step of the process. The service is invaluable—I wouldn't have found this level of support anywhere else, let alone handled this on my own. Huge thanks to the Bedelia team for making this process smooth and stress-free!

2024年8月28日
自発的なレビュー
5つ星のうち5の評価

from PreNUP to preYUP - Thanks Bedelia!

Bedelia simplified what I know would have been an exceptionally long and daunting process. The AI chatbot effectively guided my thinking about my prenup, providing accurate answers for all questions - with no hallucinations whatsoever!

The lawyer matching was exceptional; I couldn't have found such a high-caliber lawyer at such an affordable price without Bedelia.

Sol, Bedelia's founder, personally checked in on my progress, offered help when needed, and was attentive to my needs throughout. I couldn't have done this without Sol and Bedelia. Thank you so much!

2024年8月1日
自発的なレビュー
5つ星のうち5の評価

An amazing AI and humans experts experience

I recently used Bedelia to find the best lawyer for my prenuptial agreement, and I couldn't be more pleased with the experience. From start to finish, the process was seamless and incredibly efficient, thanks to their innovative use of AI technology.

The website's AI-powered matching system quickly assessed my specific needs and preferences, presenting me with a curated list of highly qualified lawyers who specialize in prenuptial agreements. The profiles provided were detailed, making it easy to compare credentials, experience, and client reviews. This saved me an immense amount of time and effort, and I felt confident in the choices presented.

Furthermore, the platform offered excellent customer support. Whenever I had a question or needed assistance, their team was responsive and knowledgeable, ensuring I felt supported throughout the process.

Overall, Bedelia made what could have been a daunting task incredibly straightforward and stress-free. I highly recommend their service to anyone in need of a prenuptial agreement lawyer. Their blend of cutting-edge technology and exceptional customer care is truly unparalleled.

2024年2月1日
自発的なレビュー
5つ星のうち5の評価

Top-Notch, Concierge-Level Service

Bedelia made the prenup process so much easier and less daunting! The AI chatbot was super helpful, guiding me through everything I needed to know with a quality and personalized touch. I felt like I could get educated on the basics of a prenup and I felt informed and confident for my calls with lawyers. The lawyers we connected with were top-notch and very accommodating to our schedule. This experience is priceless because I couldn't have found this anywhere else, much less, done this on my own. Thanks to the Bedelia team!

2024年5月19日
自発的なレビュー

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