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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Our memory book has just arrived and we couldn’t be happier with the end result. Our family adventure looks straight out of a travel brochure. Quality of the book is fantastic hardback covers and love... もっと見る

5つ星のうち5の評価

I was absolutely amazed with this company, we was able to make a life story book for my daughter Ariya, from birth up until now, personalise it, change the layout, add pic, write personal quotes, its... もっと見る

5つ星のうち5の評価

Great site for creating a family history book. I was able to combine stories, facts, photos, certificates and the all important tree itself. I was struggling to find a platform which was easy to use a... もっと見る

5つ星のうち5の評価

Absolutely love it. It's so wonderful to have a hard copy of Mums' memories in a book with all those photos that have been sitting in old albums and her computer, really touching to see it all toget... もっと見る

企業情報

  1. 書籍出版社

当該企業による記述

We help you preserve your memories in a beautiful book


連絡先

4.9

優良

TrustScore 5段階評価の5

126件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

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5つ星のうち5の評価

I crafted a beautiful book in memory of…

I crafted a beautiful book in memory of my late husband. Initially, arranging the images and text was somewhat challenging since I'm not very experienced, but I figured it out over time. The quality is exceptional, and the final product matches the preview perfectly, which was a helpful reference throughout the process. I'm truly grateful.

2025年12月31日
自発的なレビュー
5つ星のうち5の評価

Excellent customer service and a great little product

On balance, this company gets five stars.
I ordered two books for the Christmas deadline, in a bit of a rush. Unfortunately one of the books was sent back to the printers due to poor quality and did not arrive on time. I would like to see a bit more on the communication front as once submitted there wasn't a confirmed date, just a status of "processing" on the website.
However, when I emailed to query what had happened to the book I received a very quick reply, an explanation and offer of a refund if it did not arrive on time.
The quality of the books are good and match the resolution of the photos I submitted. Creating a customised format using their editor was also very easy once I got the hang of it.
Excellent customer service and a great little product.

2024年12月9日
5つ星のうち3の評価

Beautiful book

Book was beautiful and arrived within the advised time scale. Was really difficult to contact the webpage though - tried twice and didn't receive an answer. Didn't get a confirmatory email. Started to think it was a scam but fortunately book arrived and was perfect

2024年4月11日
Memory Books ロゴ

Memory Books からの回答

Sarah I am sorry you had this experience. We try and make it as easy as possible for customers to get in touch with both an email address on our Contact Us page and a Contact Form. Both are working fine and we have answered all queries within 24 hours. We got both your 1st query and your 2nd asking us not to change anything. Clare replied “Just to acknowledge your email and confirm I am not changing anything 😊”. I wonder if our reply went to your Spam folder?

5つ星のうち5の評価

A book about my beloved late husband

The book I made to remember my recently deceased husband is beautiful. I am no expert and at first I found the placing of photos and text a bit tricky but got the hang of it eventually. The quality is first class and everything looks exactly as it did in the preview which is a great way to check how it’s going.
Thank you

2024年2月15日
5つ星のうち5の評価

If you want to create a book with messages (not just photos), Memory Books is for you

I wanted to create a keepsake book of short and long-form messages and photos for my Dad - not just a photo book - and Memory Books' allowed me to do just that, and the software was so easy to use.

The only hiccup was that my books were posted to the wrong address but Clare got on the case and made sure I received the books the next day. Thank you!

2023年12月20日
5つ星のうち5の評価

Brilliant product and service

I have now created three memory books using memory-books and have been thrilled how they all turned out. The website is easy to use and the pre loaded page layouts are fantastic and make the process so much easier. On the odd occasion I had to contact the website asking for help the response was always very swift and constructive. The quality of the books once they were printed was very good and all the recipients were thrilled with them. I highly recommend!!

2023年3月31日
自発的なレビュー

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