Midlandgardenfurniture レビュー 

Brilliant service from start to finish and an excellent product!!
Helen and the team were on hand throughout to answer my questions and provide updates on delivery. It didn’t stop on installation, there was further contact to make sure I was happy with the installation and product.
The installation team (Ash and Will) were just as attentive and have done an excellent job. They overcame the challenges of a developer patio!!!
The pergola is absolute quality, you can tell the difference in the materials and the operation of the louvres and blinds.
An honest and professional set up at Midland Garden Furniture…. So pleased I went with them!!

We ordered a 6m x 3m Nova Pergola with 4 shades and led lights, including installation in early July, and were advised that it would be delivered and installed quickly.
The Pergola was delivered (10 large boxes) and sat on our patio for a week with me having to chase Midland Garden Furniture (MGF) for an installation date, which was finally set for 30 July.
The installer (Sam) came and completed the installation (paid separately) but he discovered that one of the shades was damaged with screws marks and the led lights hadn’t been delivered.
I spoke to MGF and was told they’d order the lights and get in touch with the manufacturer about the shade.
I chased multiple times and was asked if we’d accept a £200 refund for the shade (as although it was marked, it still worked). We declined the offer as we had bought a brand new pergola and didn’t want any visible damage.
I chased again regarding the led lights and was told that they were on order with the manufacturer, expected in early September.
I chased in early September and was told the led lights were expected on 17 September and we should get the replacement shade and led lights installed w/c 21 September.
I chased again and was told that the earliest date to get it all finished was 4 October.
Finally, we have a complete Pergola including shades, led lights and heater.
We are really pleased with the quality of the Pergola and Sam the installer was great.
The reason I’ve given 3 stars is due to the lack of communication and organisation from MGF, if I hadn’t chased and chased numerous times, over 3+ months who knows when it would have been finished.

I contacted MGF several times enquiring about the different types of Pergola/Carports.
Each enquiry was handled professionally. Helen answered my questions and concerns, what she was unsure, she found out and came back to me.
My order was placed in Summer 2026, fulfilled and fitted a few weeks later however the LED lights were out of stock till September 2026.
In the meantime the Hanover pergola was fitted professionally to our satisfaction it functions like it should, strong, solid and bolted to ground in anthracite, it provides needed shade to our south facing garden. It has been a few months since fitted and there have been no problems, it comes with a 15 year guarantee for added peace of mind.
In mid September I followed up regarding the LEDs and they were promptly sent by registered post. We fitted the LEDs this weekend ourselves and it took a lot longer than the 20mins although we were taking our time and overall it is a very straightforward install (sync the app to LEDs prior to installing). The app is shared amongst the family and each person can use the LED lights for their colour preference. The LEDs has added a new level of perfection to the 4x3 Hanover Pergola, my daughter uses the app to sync her music to the changing lights, she loves it. If your still thinking about a Pergola/Carport, I strongly recommend MGF as your first and only point of call. Thank you again MGF.

Midland Garden Furniture were brilliant from start to finish, and Helen was particularly helpful throughout. We looked at several pergolas before choosing the Nova Titan, which was perfect for our needs. Although there was a slight delay with installation, the quality is outstanding and the installer was polite, friendly and did an excellent job. We’re very pleased with the end result and the pergola looks fantastic.

I purchased a pergola and paid for it to be assembled.
The price was very reasonable and the fitting was excellent.
I would be happy to recommend the Midland Garden Centre.

Recently had a 5.3 x 3m Pergola fitted from Midlands Garden furniture. The quality really stood out compared to others. Ordering was straight forward and communication from the team was excellent. The fitting team were prompt, polite and very competent. We are delighted with the results.Thank you all, happy to support a local company. Would definately recommend.

We purchased a 4 x 3 Titan pergola from MGF the process was flawless after speaking on various occasion’s to Nicola Helen and John in the sales department before it being purchased and installed.
We were so happy with the outcome that we decided to have 2 pull down screens installed at a later date, that unfortunately didn’t go so smoothly due to the fitters having problems with their vehicle on 2 separate occasions.
Despite these minor hiccups which had nothing to do with the installation and quality of the pergola we are very pleased with the outcome.
So thank you again Nicola Helen John and Sam / Kai for all of your efforts.
Regards
Janet & Brian.

Midland Garden Furniture were brilliant from start to finish. We had looked at a number of Pergola's, but the Nova Titan from MGF was just so perfect for our needs. The quality was outstanding and the installation was just unbelievable, timely and so neatly done.

I purchased a Nova Titan pergola from Midland Garden Furniture. It was a real pleasure dealing with their staff from the initial point of enquiry, through to completion of installation, including the detailed information provided by John and team, plus the planned installation by Sam and team too. Updates did at times take a bit of time to be provided (due to the busy Summer period) , though they came through and always responded. With the pergola in place, I'll be looking into garden furniture at some point and will undoubtedly reach out to Midland Garden Furniture :)

Bought a 3 x 3.6 pergola and garden furniture from Midland Garden Furniture, and really pleased with the quality of product and service provided from this company. Absolutely delighted with the quality of our Titan pergola, full installation service was an excellent choice. We have used it every day since installation, family and friends have been very impressed with the quality of this product.

I recently purchased a 6m x 3m Nova Titan from Midlands garden furniture and their service was excellent from the outset.
I had a couple of issues on the self install and contacted Nicola and they were addressed right away.
The awning has given me a great outdoor space that I always wanted and also enhances my property.
Well pleased from start to finish.

I couldn’t be happier with my experience purchasing a Nova Titan 3x3 pergola from Midland Garden Furniture.
I was extremely hesitant to buy again after a awful experience trying to purchase and install this exact pergola through other sellers (White Stores and Chimes). Those companies showed poor customer service, even after they managed to crack my porcelain tiles during installation. Naturally, I was nervous and cautious about trusting another seller.
John and Helen were absolute lifesavers. They took the time to listen, walked me through every detail of the installation process step-by-step, and gave me the genuine reassurance I needed to move forward.
The pergola arrived in flawless condition, and the installation team was exceptional. They were careful, highly professional, and went above and beyond—getting the wiring done exactly as I wanted and leaving the area completely spotless. This really uplifted an awkward corner of my garden.
Midland Garden Furniture proved that top-tier service and customer care still exist. A massive thank you to John, Helen, and the install team. I 100% recommend them!

Honestly, we couldn’t be happier! The Pergola looks absolutely amazing and the quality is fantastic!

The installation engineer, Sam, was brilliant. He kept checking to make sure I was happy with the placement and advised on which way to have the roof opening for maximum sunshine.

He worked quickly and had the whole thing done in a few hours and tidied up afterwards.

He showed me how everything works and gave some good advice on maintenance.

The whole process from start to finish with Helen from Midlands Garden Furniture has been exceptional, and I cannot recommend them highly enough!

I purchased a Nova titan 3m x 3m square pergola from Midland garden furniture company. It was stress free, Helen and the team were extremely helpful with any questions I had before purchasing. Sam and Kai were brilliant at installation and all packaging was taken away.
It’s an amazing addition to our garden space. Highly recommend.
I just need the privacy screens/walls to complete my look.

From start to finish it was a pleasure dealing with all the people involved the most impressive aspect of the experience was the fact that telling them we were going on holiday in a week or so and it would be nice if the pergola was fitted before we left,2 phone calls later and they made it happen. Can only say great company to deal with from start to finish.

Brilliant experience dealing with Midland Garden Furniture. We ordered a Pergola first which we are really pleased with and then followed that up with an order for a Pergola Privacy Screen which arrived within a couple of days and has been a great addition. It has been really good to deal with a small company and any queries or questions we had regarding our order were quickly responded to. Helen has been so helpful and we are very happy with these products both for quality and price. We would happily order from them again in future.

Nova plus 4x3 pergola
Made enquiries and spoke to helen who was excellent and answered any questions we had. Decided to order and install happened at the date we were quoted.
Installers Sam and Kai were brilliant. The pergola they fitted was better than any pictures we had seen and also took all packaging away(there is a lot)
Fantastic from start to finish and would 100% recommend these

Excellent company with good, fair pricing. From ordering to installation, the experience was very good overall.

Sam and the team did a fantastic job with the installation. A special thank you to Helen, Nicola, and John for patiently answering all my questions throughout the process.

Really pleased with the result!

Highly recommend. Excellent customer experience. John was extremely helpful. The installers were great, arrived on time and did a cracking job. We love our 4x3m pergola. Thank you!

I contacted Midland Garden Furniture in the hope that they could dispatch a Protex Protective Furniture Cover to N. Ireland. They do - but virtually all other suppliers do not.
Helen and her colleagues provided excellent communication and an elite customer service throughout the transaction and delivery. An extremely fine company to deal with and so friendly with it.
The Protex Cover for my dining set is strongly made, looks good, is well finished and provides a serious amount of tie down options to ensure that it stays in place. So important in our changeable weather conditions in 2026. I believe I can safely say it will provide confidence through the winter storms.
Well done to all concerned your assistance and generosity is very greatly appreciated.