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5つ星のうち5の評価

I had a fault with my house line I rang Voip and left a message to ask them to ring me tomorrow because the office was closed, at 9.30 this evening I received a call and the chap on the other end sort... もっと見る

企業が回答しました

5つ星のうち5の評価

Ayurva Academy Ltd... I have been using the MIH VoIP service for a couple of yours now (I can't believe I haven't yet wrote a review for it!) The customer service is outstanding. I have been working... もっと見る

企業が回答しました

5つ星のうち5の評価

Well, it’s difficult to know where to start. I saw problems. Antony saw solutions! He worked patiently with my limited thought processes to ensure I had success and as quickly as possible. WOW!! I... もっと見る

企業が回答しました

5つ星のうち5の評価

MIH greatly simplified and assisted understanding of our first transfer to VoIP (after much misinformation from previous landline provider). Initial glitch with incoming calls was cured immediately, w... もっと見る

企業が回答しました

企業情報

  1. テレコミュニケーション サービス プロバイダー

当該企業による記述

MIH VoIP is a Company providing VoIP services to the Residential and Business sector. Our focus is exemplary customer service to all, not how big a customer we can get. We believe that as technology advances, Customer Service is being left behind and ignored. We aim to change that. VoIP has played a role in the Business sector for 10+ years and now making an appearance in the residential sector due to a growing need because of "The Big Switch Off". Many Internet Service Providers are providing a 'simplistic' and cut-down version of VoIP which will be suitable for some, but then the customer is tied to the same Provider. Our aim is to provide a fully flexible VoIP Service to Residential Customers, the Businesses from home, right through into the Business Sector. With our fully flexible and scaleable VoIP service, we can grow your Communications as your Company, and needs grow.


連絡先

4.8

優良

TrustScore 5段階評価の5

102件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

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4.8

すべてのレビュー

(102)

過去12か月のレビュー数: 12件

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5つ星のうち5の評価

Seaside Care

Use these for my company telephones. Great service all round Anthony is excellent and easy to deal with! No issues ever

2024年3月15日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for the kind words, we are glad our VoIP Service is suitable for you and thank you for your custom.

5つ星のうち5の評価

Excellent service

Antony was very helpful and quick to respond to any questions. The change over went very smoothly all went as planned. A quick efficient service.
Thank you

2024年3月3日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for the kind words, we are glad our VoIP Service is suitable for you and thank you for your custom.

5つ星のうち5の評価

Absolute first service

Absolute first service. Equipment arrived quickly was easy to install but best of all the support was first rate. I strongly recommend this service and this company.

2024年2月26日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for the kind words, we are glad our VoIP Service is suitable for you and thank you for your custom.

5つ星のうち5の評価

I have tested the App for VoIP with MIH…

I have tested the App for VoIP with MIH and can confirm that it is simple to use and not complicated. Easy on the eye and most definitely fit for purpose. I would highly recommend to people of all ages, providing they can use a mobile phone.

However if someone can't used a mobile phone there is an option to be able to plug their existing phone into the router with an adapter.

They think of everything at MIH and their customer service is second to none

2024年2月16日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for the kind words, we are glad you enjoyed taking a VoIP Demo account for a spin.

5つ星のうち5の評価

Yours, relieved, from Evesham…. When we decided to have all our bills…

When we decided to have all our bills in one place (UW) it meant changing all our service providers. Anthony was absolutely brilliant in solving the landline problem as we have slightly vague mobile reception in our area. He not only suggested a VoIP adapter to keep our landline - he also retrieved our original telephone number from the BT pool. To be recommended 110% for helpfulness, clarity and sense of humour (TBH worth a phonecall just for that)🤣! Thank you Anthony for making it all happen - delighted!!

2024年2月9日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for the very kind review and we're glad you are up and running again and happy.

Life is all too serious nowadays in Business and if we can't laugh in Business then there is something wrong.

As long as the work is achieved, then let's enjoy life and have a laugh.

Thank you for your custom, it is appreciated.

5つ星のうち5の評価

VOIP System for business start up

Business start up and in need of an office desk phone but didn’t want to have any involvement with a slow, disorganised BT.
Antony was very helpful and clear on information regarding VOIP phone systems.
Quick, easy and cost effective VOIP systems installed.
Thank you Antony.

2024年2月8日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for the kind words, we are glad our VoIP Service is suitable for you and thank you for your custom.

5つ星のうち5の評価

Changing to Fast Fibre - Landline Solution

I was very keen to move from an extremely poor level of copper/fibre offering to fast fibre but was put off by losing the landline. My partner has Parkinson’s and has terrible trouble holding a mobile phone, let alone making calls from one! I had bitten the bullet and had FTTP installed and mentioned the landline problem, in passing, to Antony, the Solutions Man. He came to my rescue – the landline was not working by now but he managed to recover the number and port it across.
I needed to keep our existing 3 phone handsets for my partner’s familiarity of working and so took up the offer of the adaptor, which was very easy to install. My partner doesn’t even realise we no longer have a traditional landline and it’s easy for him to take calls from his family if I’m not around.
One of the other benefits is that voicemails go to email so I know if he has not managed to pick up a call.
I would recommend Antony to anyone with IT, telephony or any techie questions – his knowledge, superb personal service and patience are amazing.

Thank you, Antony,

2023年9月4日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for takign the time to write such an insightful review, we are glad our VoIP Service is suitable for you and thank you for your custom..

5つ星のうち5の評価

1st class service

1st class service and great communication throughout the process.

Would highly recommend

2023年11月1日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

5つ星のうち5の評価

Changing to Fast Fibre made easy

Antony was very helpful throughout the whole process, particularly concerning a delay in making the connection caused by OpenReach. I have a couple of small criticisms, but they have to do with matters over which he probably has no control. The first is that it would be useful if the application form had a field in which one's preference for voicemail messages could be indicated (Voicemail to Email or Voicemail to handset). The second is that the software doesn't allow the time display in a handset to be adjusted to UK time. It shows a time that's 6 hours earlier (I think it's US Central Time).

2023年12月13日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for taking the time to leave a review, more importantly, one with feedback on areas where we can improve.

Customer satisfaction is of paramount importance to us, so if our customers feel there are ways we can improve, then we would like to hear it. "Perfection" doesn't exist in our opinion and progression is far more important to us.

The application form now has the question and choice regarding preference of Voicemail handling.

We aren't providing any software related products with your residential service, just a VoIP Adapter, the date and time of your handset is not taken from the VoIP Adapter, but programmed on the handset itself. I will reach out to you to work on resolving this.

Once again, our sincere thanks for taking your time to be willing to write us a review and thank you for your custom.

5つ星のうち5の評価

VOIP for 92yr olds

Every aspect of getting my 92yr old grandfather a VOIP telephone has been superb, easy set up, fast delivery and now a safe and reliable way to keep in contact. Going digital was made very easy, especially as my grandfather now lives alone, It's important for him to have what he thinks is a landline.

2023年11月1日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

5つ星のうち5の評価

MIH VoIP

Was completely unaware copper stop is coming to an end - MIH VoIP talked us through the process, getting the internet and the equipment we needed to maintain a land line. Absolutely brilliant all the way through, a definite recommendation.

2023年9月1日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

5つ星のうち5の評価

Bit nervous swapping from bt …

Bit nervous swapping from bt ,but Anthony was super helpful all the way through the process.. would highly recommend the company 100%

2023年11月20日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

5つ星のうち5の評価

Great customer service from Anthony…

Great customer service from Anthony from start to finish had a minor blip as couldn't receive call was fixed in seconds

2023年11月2日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

5つ星のうち5の評価

All good

All good. No problems so far and fast response to any questions

2023年11月1日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

5つ星のうち5の評価

Well done

Well, it’s difficult to know where to start. I saw problems. Antony saw solutions! He worked patiently with my limited thought processes to ensure I had success and as quickly as possible.
WOW!!
I cannot recommend Antony highly enough – not just for Voip services, but for anything Internet related; computer related, or just general techie stuff that every day laymen’s brains do not comprehend.
Thank you, Antony You inspire peace

2023年8月17日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for the kind words and our VoIP Service is helping you to easily keep in contact with your own Clients whilst travelling in America.

5つ星のうち5の評価

Great service

Great service, great communication Antony helped throughout the process he goes above and beyond to help in anyway and he knows his stuff without a doubt, I always know he’s just at the end of
The phone for any support, the app works great so far no problems.
Very very happy customer
For sure thank you Antony for all your time and help

2023年4月1日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

5つ星のうち5の評価

I contacted MIH about moving to them as…

I contacted MIH about moving to them as my new VoIP provider. After making a general enquiry they were quick to respond and really professional and friendly to deal with.

Unfortunately due to contracts with my current provider i can not make a switch just yet, but thanks to the initial chat with MIH i have been able to get the most out of my current provider in the meantime.

Im looking forward to being able to make the switch over and only wiah I`d found MIH sooner as it would have saved me £1000s over the course of the current contract.

2023年6月1日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Sorry we can't help this time around but a pleasure to advise you on some actions steps you can make in the meantime and we look forward to welcoming you onboard when your current contracts end.

5つ星のうち5の評価

Helpful and knowledgeable

Had a few teething troubles getting going, but endlessly helpful people made it all come together.

I can now access both of my "landline" phones from an app on my mobile.

2023年7月6日
自発的なレビュー
MIH VoIP ロゴ

MIH VoIP からの回答

Thank you for the kind words and we are glad our VoIP Service is suitable for you.

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