My experience with Mint was smooth and swift. They were quick to respond and happy to answer all my questions. I highly recommend MintEyewear.
所在地
所在地を変更Lisabi Street, 102216 Lagos, Lagos, NG
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I almost gave up on the order as it took so long to be delivered to me. I had to send reminders via email. My candid suggestion will be that you do follow up on all orders if possible make your cus... もっと見る
企業が回答しました
I like that my lenses are transition and have blue light protection. However, the communication wasn't great when it came to receiving my glasses. I had to follow-up with them before I was told when... もっと見る
Well packaged, glasses were exactly as pictured, came with a cleaning cloth, a medium shell case, a cloth case, and the rope thingy. Sturdy quality looking frames and they are unique - I love that abo... もっと見る
企業情報
当該企業による記述
Mint Eyewear has transformed the eyewear shopping experience in Nigeria and UK, offering a range of high-quality, functional, and affordable eyewear options. With virtual try-on and multiple lens options for optical glasses, as well as screen glasses to combat eye fatigue, Mint Eyewear provides exceptional convenience and accessibility to customers. The company also offers comprehensive eye tests, making it easier for customers to get the right prescription and enjoy optimal vision. Mint Eyewear's commitment to quality is evidenced by the positive feedback from satisfied customers who appreciate the company's attention to detail and excellent customer service. Whether you're looking for prescription glasses, screen glasses, or stylish frames, Mint Eyewear has something to meet your needs. One of the standout features of Mint Eyewear is its virtual try-on option, which allows customers to see what different frames will look like on their faces without having to try them on physically. This feature saves time and makes it easier for customers to find the perfect frame. Another advantage of choosing Mint Eyewear is the company's range of lens options. Whether you need single-vision, bifocal, or progressive lenses, Mint Eyewear has a range of options. In addition, the company offers blue light-blocking lenses to help reduce eye strain and fatigue from screen use.
連絡先
Lisabi Street, 102216, Lagos, Lagos, ナイジェリア
3.5
まあまあ
62件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service
My experience with Mint was smooth and swift. They were quick to respond and happy to answer all my questions. I highly recommend MintEyewear.
2026年3月27日
The quality and size of the frame where…
The quality and size of the frame where less than would be expected for the price
2026年2月10日
Terrible customer service.
Terrible customer service.
The wrong glasses were delivered, and when I reported the mix-up, I was repeatedly told I received exactly what I ordered, which was incorrect. Rather than take responsibility, the issue was dismissed.
It took several days to retrieve the wrong item and process my refund. Frustrating, inefficient, and highly unprofessional.
2025年5月17日
自発的なレビュー
The glasses came in wonky
The glasses came in wonky, like they had been handled poorly.
2026年1月5日
自発的なレビュー
Amazing product
Amazing product, best quality.
Communicate could've been better if timely. Aside from that love it.
2025年11月2日
Mint Eyewear Company - Nigeria からの回答
Thank you for your feedback! We appreciate your patronage and looking forward to serving you in the future.
Affordable service but needs improvement
I like that my lenses are transition and have blue light protection.
However, the communication wasn't great when it came to receiving my glasses. I had to follow-up with them before I was told when I could pick the glasses up. Organising a time to pick the glasses up and actually picking them up was also frustrating, My glasses and the pouch I provided came back dirty too, although I wonder if the "dirt" on the glasses was from a liquid lens cleaner.
2025年4月2日
Mint Eyewear Company - Nigeria からの回答
Thank you for your kind review!
Good service
Good service.
Although I wish I had a bit more freedom around selecting the colour of the accompanying accessories.
2024年12月2日
Several box contains missing, I paid a 100% and got 75% of my purchase
I like the frames but it would be better to be honest when billing people for stuff you can is 'in the box' but isnt. First off I didn't know the glasses came with a clip on shades frames. While this may be cool for people who use it for fashion purposes but it's not suitable for some like me who has myopia, it's just double expenses, it would have made sense if this was stated on the description of the glasses. Second on the list it state the box contains a case and screws, I didn't get any. If I am paying for the whole package, I would expect to get the whole package. I got a screwdriver instead, if this was the 'srcrew' then it better to communicate this clearly. Nevertheless it's still a beautiful frame, I just feel I paid for so much and got less than what I paid for hence the low review
2024年7月12日
自発的なレビュー
Quality frames
Well packaged, glasses were exactly as pictured, came with a cleaning cloth, a medium shell case, a cloth case, and the rope thingy. Sturdy quality looking frames and they are unique - I love that about them. Delivery took a week.
2024年4月19日
I love my glasses firm and comfortable…
I love my glasses firm and comfortable on the eye, I also like that the lens can be customized to fit your everyday needs.
2024年3月13日
The timely delivery and prompt…
The timely delivery and prompt communication were top-notch.
2024年3月11日
I'd definitely recommend
From my first interaction to me unboxing my glasses, the entire experience with Mint was really good.
2024年3月1日
Quick timely delivery
2024年2月12日
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