Well when. It arrived, I thought that it was a beautiful peice, kind of thin, but it was ok, just beautiful, I like how they did the engrave of her name, all in all it was made with love!!!!!
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レビュアーのコメントを見てみましょう
Mionza supplies great jewelry, matching and even exceding expectations. I bought this particular piece bracelet for my girlfriend for Christmas. It came just as described with a certificate of the gol... もっと見る
This company is an absolute waste. Please do not waste your money! They advertise the complete opposite of what they send you. I received a customized “solid” gold pendant that was thinner than paper.... もっと見る
企業が回答しました
When I saw the cross necklace and pendant, I knew it would be perfect for my daughter. I received it promptly. It was encased in an elegant looking box. The necklace surpassed my expectations. I... もっと見る
企業情報
当該企業による記述
Mionza Fine Jewelry was founded by sisters, second-generation jewelers, and owners of a well-known retail and wholesale jewelry company that has been in continuous operation since 1980. Mionza is a women-owned jewelry brand. What Does Mionza Offer? With our experience in the industry, Mionza offers inspiring happiness through its collections and affordable prices. The strength of our company lies in our attention to the expectations of our global customers. Feel Special WITH MIONZA! What Makes Us Different? Customer Oriented Sales: Our key principle is to enrich the lives of our customers in every aspect We are not the Same: We are open to change and development. We are listening to you We receive comments from our customers about our products and services at every opportunity and suggest solution-oriented approaches.
連絡先
206 Pegasus Ave, 07647, Northvale, 米国
- info@mionza.com
- mionza.com
4.0
ほぼ満足
56件のレビュー
ネガティブなレビューの 40％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Well when
Well when. It arrived, I thought that it was a beautiful peice, kind of thin, but it was ok, just beautiful, I like how they did the engrave of her name, all in all it was made with love!!!!!
2026年3月3日
自発的なレビュー
Not delivered
2026年1月7日
Mionza sell fraudulent jewelry.
Purchased this bracelet Oct 25, 2025 delivered Nov 5, 2025 for my baby and it broke in half. The baby was not wearing right away up until November 19th. I Paid a lot of money $310.85 to be exact( had a chance to look at my receipt). Patiently waited for this disappointment to be delivered to me; for a cheaply made bracelet I could have purchased at Walmart for a better quality. I love going to etsy to support small businesses. But never again. Mionza customer service team are extremely rude, defensive, unreliable and committing fraud. Their excuse was they have over 2,000 purchases therefore it is my baby's fault for their cheaply made bracelet to have been broken. Maybe this time your business messed up this bracelet. The engraved metal is extremely soft and extremely bendable. They did not even try to fix their fraudulent bracelet or refund me back the money. I will be reporting them to BBB.
2025年12月25日
自発的なレビュー
The perfect gift!! When I saw the cross necklace and…
When I saw the cross necklace and pendant, I knew it would be perfect for my daughter. I received it promptly. It was encased in an elegant looking box. The necklace surpassed my expectations. I would buy from Mionza again.
2025年12月3日
自発的なレビュー
Product is as shown in pictures
Product is as shown in pictures, looks well made (good quality)
2025年12月8日
Box was dirty and damaged and they…
Box was dirty and damaged and they would not send new box
2025年11月13日
Mionza Fine Jewelry からの回答
Hello,
Thank you for reaching out. We’ve carefully reviewed your order, and according to our inspection records, there was no damage to the box at the time of shipment.
We always aim to deliver every piece in perfect condition, and we’re truly sorry if your experience was anything less than that.
Best Regards,
MIONZA Customer Service
Beautiful item
Beautiful item, well crafted. Exceeded my expectations, my grand daughter will love it.
2025年11月18日
Very small doesn't fit my neck
Very small doesn't fit my neck, I want to return this item.
2025年11月11日
Dainty and adorable …
Bought two and loved them so ordered one for my other granddaughter.
2025年11月3日
Always received what I see and even…
Always received what I see and even more beautiful in person 💜💜💜💜
2025年10月31日
Very pleased with the baby bracelet
Very pleased with the baby bracelet! It’s so dainty and shiny. It took a little over a week to come, but it was worth the way. It looks absolutely beautiful on my granddaughter.
2025年10月31日
This company is an absolute waste of money
This company is an absolute waste. Please do not waste your money! They advertise the complete opposite of what they send you. I received a customized “solid” gold pendant that was thinner than paper. The pendant was bent, heck a paper clip hold up better than the pendant. And when I tried to get a refund they would not honor it. I left a negative review, and they got upset and deleted my 1 star review. They keep ask the good reviews so others can fall victim!!!
2025年10月8日
Mionza Fine Jewelry からの回答
We’re truly sorry to hear that you’re disappointed with your purchase, and we appreciate the opportunity to clarify a few important details.
All of our jewelry is crafted from authentic 14K solid gold, as described in each product listing. Every item is carefully handmade and quality-checked by four separate team members and our workshop before shipment to ensure accuracy and craftsmanship. You are, of course, welcome to have your piece inspected by any certified jeweler — it will confirm its gold purity.
Regarding returns, as clearly stated on both our website and product pages, customized and personalized jewelry cannot be returned, since each piece is uniquely made to order. For non-personalized items, we offer a 30-day return window.
We want to assure you — and all readers — that we do not delete or filter reviews. We welcome all feedback, whether positive or negative, as it helps us continue to improve.
We understand that this experience was not what you expected, and we truly wish the situation had been approached in a more constructive way. Our customer service team remains available to discuss any factual concerns directly and respectfully.
Kind regards,
The MIONZA Team
thank you for making ordering easy and…
thank you for making ordering easy and timely.came out beautiful.
2025年9月22日
I received this very pretty cross very…
I received this very pretty cross very quickly. It is a gift for my granddaughter. The chain is a little thin so I will probably buy a stronger chain. Overall I’m very pleased.
Thank you
2025年9月5日
Mionza Fine Jewelry からの回答
Thank you for your feedback—we really appreciate you taking the time to share your thoughts.
We’re sorry to hear the item felt smaller than expected. All of our photos are taken with real models and sized accurately to reflect the true proportions of each piece. That said, your impression matters to us, and we’ll absolutely take this into consideration as we continue improving how we present our designs.
Thank you again for choosing MIONZA.
Best Regards,
MIONZA Customer Service
Delivery was on time
2025年8月21日
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