Mister Sparkyレビュー 

BEWARE. I was told that I needed two new 8 foot ground rods for my house in Austin, TX. The one for water was probably not to code and I did not have one for my gas pool heater. I should done my research, but I was trying to get my pool equipment electrical issue fixed. The guy comes out to install the 2 ground rods. When he brings the rods out, he puts them to the ground. They are 6 foot long. I had been told code is 8 feet. Then he starts driving them in the ground. He stops after he hits rock after pounding the rod maybe 2 to 3 feet down and cuts them off using a reciprocal saw. Then he sends me the bill. I contact Austin Energy who had to reach out to make them do the inspection that failed. They had to make it right. Otherwise, I would have paid for not up to code ground rods. Also note the water one was in code before they started their work since the 8 foot requirement has been in place since the 1920s. The guy then threatened to send me to collections. I paid the bill this am, but I worry for the person before me who got the first 2 feet of those 8 feet ground rods or the remaining 4 foot portion. They use scare tactics to upsell services and then do not even do a proper job. Then threatened to send me to collections per the voicemail I got.

This company initially presents a professional image; however, its lack of effective communication becomes apparent when it fails to honor scheduled appointments, reschedules, and ultimately arrives late at night. They arrived unprepared, lacking a ceiling fan, and failed to complete half of the job. The company attempted to have me sign paperwork as if the job was completed when, in fact, it was not. We contracted their services for a specific project, and a formal agreement stipulated that the electrical panel box could be installed adjacent to the dryer, later found out as it would not meet inspection requirements due to inadequate access to the electrical panel. During the initial project discussion, the company's representatives were not entirely transparent, as their primary objective was to secure a deal; unfortunately, they lack integrity. Although the company has courteous staff members, I simply cannot trust their assertions.

am very unhappy with their business practices. I was charged $99.00
for a service plan along with my services of $1,000 but they never said I would be charged this, and when I spoke to Chis he said it was to make the entire service cheaper hmmm is it just me or what? No matter how you spin it , when you charge someone that is a charge - not a discount!
He refunded us 45.00 that was it. we have spent thousands with them
and this is what they do!