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Mobile123 レビュヌ 

22
•
TrustScore 5段階評䟡の4

3.9

電子機噚店
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5぀星のうち3の評䟡

Ordered s24 ultra. Emailed this morning no response. Rang several times no answer. Used their chat box no response. Very surprised as I heard they were a good company. Feeling deflated at the Mo... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

When I found the site at first I was a bit sceptical, the device I was looking for was better value than other sites but also was based in ireland. I chanced it and worked out great, my order came w... もっず芋る

5぀星のうち2の評䟡

Ordered a Samsung plug for charging from Mobile123. Super fast charger worked perfectly for the first month or so. Now doesn't charge at all and makes a very weird buzzing/humming noise too when switc... もっず芋る

䌁業情報

  1. 電子機噚店
  2. 電子機噚修理店

圓該䌁業による蚘述

Electronics Sale and Service, Apple Authorised Technician, Huawei Authorised reseller.

連絡先

3.9

ほが満足

TrustScore 5段階評䟡の4

22件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.9

すべおのレビュヌ

(22)

過去12か月のレビュヌ数: 2件

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5぀星のうち5の評䟡

Great customer service 


I just received a Lexon charger which was supposed to be new in a box but it came loose just wrapped in bubble wrap so I emailed them and told them it looks second hand and I wanted to give it as a Christmas present I received an email saying that this was the last one and it was on display in store. Update since I wrote this I have been told that I will receive a new one in a box in the next few days so I found the customer service very good and I was told that I could keep the other one which they didn't need to do

2025幎12月4日
自発的なレビュヌ
5぀星のうち2の評䟡

Had to return item to them

Had to return item to them. Cost me €9.50 post. They have no-one available to receive their post before 10am, and would not collect from the local Sorting office; expected customer to travel from Wexford to retrieve. After some time and a lot of emails I successfully got An Post to redeliver for a third time...
Should have a process to collect their parcels if they are not there to receive them.

2025幎7月7日
自発的なレビュヌ
Mobile123 ロゎ

Mobile123 からの回答

Thank you for sharing your concerns.

We completely understand your frustration and are truly sorry for any inconvenience caused during the return process. However, as the return was initiated due to an incorrect item being ordered, the cost and method of return shipping were in line with our stated return policy.

This situation was quite unusual, and we genuinely appreciate your patience as we worked to resolve it. Please be assured that we made every effort to retrieve the parcel by assigning a team member to collect it directly from the An Post sorting facility, as it was not delivered to our premises. While this caused a slight delay in the refund timeline, we acted promptly once the return was confirmed.

We would also like to clarify that we never requested or expected you to travel from Wexford. Our goal was simply to facilitate a successful redelivery, and we sincerely thank you for working with An Post to help resolve the issue.

Your refund was processed promptly after we retrieved the returned item, and it was completed well within our standard 5–14 business day timeframe.

We appreciate your feedback and will certainly take it into account as we continue to improve our service.

Kind regards,
Mobile123 Team

5぀星のうち2の評䟡

Samsung plug for charging

Ordered a Samsung plug for charging from Mobile123. Super fast charger worked perfectly for the first month or so. Now doesn't charge at all and makes a very weird buzzing/humming noise too when switched on. Essentially unusable.

2024幎8月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Mobile 123.ie

When I found the site at first I was a bit sceptical, the device I was looking for was better value than other sites but also was based in ireland.
I chanced it and worked out great, my order came within a couple of days hassle free

2025幎1月29日
自発的なレビュヌ
5぀星のうち3の評䟡

Slow 🐌

Ordered s24 ultra.
Emailed this morning no response.
Rang several times no answer.
Used their chat box no response.
Very surprised as I heard they were a good company.
Feeling deflated at the Moment
They have now responded informing me my phone has been dispatched.

2025幎1月20日
自発的なレビュヌ
Mobile123 ロゎ

Mobile123 からの回答

We sincerely apologize for the delay in responding to your inquiry.

Our team typically responds to messages within 24-48 business hours (Monday to Friday). For the fastest assistance, we kindly recommend contacting us via email at info@mobile123.ie, and we will prioritize your request as soon as possible. Alternatively, you’re always welcome to visit our physical store directly.

We truly appreciate your patience and understanding and are committed to addressing your concern promptly.

Kind regards,
Mobile123 Team

5぀星のうち4の評䟡

Ordered 2 usb c chargers and only 1


Ordered 2 usb c chargers and only 1 arrived in to me even though the invoice says 2 chargers. No answer when phoning. Sent email but no response.

Update got my second charger today so all good. Prompt resolution to my issue

2024幎12月13日
自発的なレビュヌ
Mobile123 ロゎ

Mobile123 からの回答

Dear Ian Baker,

We sincerely apologize for any inconvenience caused. Due to the busy Christmas period, our customer service team has been experiencing high demand. However, we are committed to responding to messages within 24 hours on business days.

The missing item has been posted today, and we’ve included a small gift in the package as a gesture of goodwill. We hope this helps.

If you have any further questions, please don’t hesitate to contact us. Thank you for your patience and understanding.

Kind regards,
Mobile123 Team

5぀星のうち1の評䟡

Dreadful customer support

Dreadful customer support. Ordered a USB A to lightning cable, it was printed on the order and they sent me a bog standard USB C to lightning.
3 emails and nothing. Wasted 10 euro.
Cannot recommend these people. If I could give zero stars, I would.

2024幎5月13日
自発的なレビュヌ
5぀星のうち1の評䟡

Dreadful customer service

I ordered a phone charger plug and cable set, and was sent a plug only.
I have sent 5 emails to them and have had no response at all. No acknowledgement, never mind a resolution. Dreadful way to treat a customer

2024幎4月8日
自発的なレビュヌ
5぀星のうち1の評䟡

Dreadful rude staff trying to overcharge me.

Dreadful rude staff trying to rip people off...
I saw a Firestick 4k Max on their website for €65 with free delivery . I phoned the shop to see if they had one in stock and I was going to call in and collect it and save them posting it to me.
I called in as agreed and the girl told me that it was €69 and not €65 as advertised !!
I showed her their website where it was €65 with free delivery and she said that was for online purchases only. Their website does not say this, it says very clearly "shop collect in Ireland" !!
She then proceeded to shout at me repeatedly to go elsewhere which I did.
In the end I went to Tech World in Upper Liffey Street and bought one for €55.
I have screenshots of their website offering the firestick for €65 and also have the receipt for where I ended up buying it for €55.
Shocking greedy staff in an untrustworthy shop....

2023幎8月16日
自発的なレビュヌ

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