Mobility2you ロゎ
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Mobility2you レビュヌ 

282
•
TrustScore 5段階評䟡の4.5

4.3

モビィティ装眮提䟛業者
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プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Rubbish! At best, stupid, at worst, a scam! I DO NOT write indiscriminate reviews, and THIS one was contested, removed, and then reinstated. I do not recall what exactly I was reviewing here, but I... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws im... もっず芋る

5぀星のうち5の評䟡

The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... もっず芋る

5぀星のうち5の評䟡

Ordered the commode on Sunday afternoon and it arrived the following Tuesday , we looked around and eventually found this one ,the exact width we needed .. It came flat packed but was so easy to pu... もっず芋る

䌁業が回答したした

䌁業情報

  1. モビィティ装眮提䟛業者
  2. 障害者向け噚具提䟛業者
  3. 理孊療法機噚提䟛業者
  4. 車いす店

圓該䌁業による蚘述

An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.

連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

282件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 83に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(282)

過去12か月のレビュヌ数: 32件

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5぀星のうち2の評䟡

No communication after delivery

No communication after delivery - wheelchair was advertised as having an adjustable back - the one we received did not have this - contacted with a zero response from this company - sadly couldn’t return as needed the wheelchair urgently - so probably ok if you have no issues , if you do you might have a problem !

2025幎11月26日
自発的なレビュヌ
5぀星のうち1の評䟡

Product it was not like the picture

Product it was not like the picture, it proved very difficult to authorise a return because the telephone operator was difficult to understand

2025幎10月6日
Mobility2you ロゎ

Mobility2you からの回答

Thank you for taking the time to share your feedback with us. We sincerely apologise that the product didn't meet your expectations and that you experienced difficulties when arranging your return. We're glad we were able to resolve this for you, and we genuinely appreciate your patience throughout the process.
Your feedback is invaluable as it helps us identify where we can improve our service, including our customer support experience. We're committed to ensuring every customer receives the clear communication and assistance they deserve.
Thank you again for bringing this to our attention, and we hope we'll have the opportunity to provide you with a better experience in the future.

5぀星のうち1の評䟡

Wrong item delivered

I ordered a set of Talkng Bathroom Scales last week. You have delivered a Walking Stick???
I have tried calling the London number numerous times and it kicks into answerphone every time. I have left a lot of messages and nobody calls back.
Very disappointed so far.
I have now received a refund in full. Thank you

2025幎9月11日
自発的なレビュヌ
Mobility2you ロゎ

Mobility2you からの回答

Hello. Thank you for your feedback. I understand that a colleague has managed to speak with you and a refund has been issued. We have investigated exactly what has occurred here and are sincerely sorry for the inconvenience it has caused you. We are confident that a repeat of this delivery error is extremely unlikely.
Thank you, Andy

5぀星のうち1の評䟡

Wheel chair was too small and had to be


Wheel chair was too small and had to be returned. A collection fee was paid to Mobility 2you for Fedx to collect but after waiting in all day Fedx failed to collect
.countless message left with Mobility2you without reply! Appalling customer service
still have a wheelchair awaiting collection
stay clear of Mobility2 you if you need to return a product and want good customer service. Still awaiting a refund on collection charge! One very disappointed customer that won’t be returning to Mobility2you for any disability aides.

2025幎7月28日
Mobility2you ロゎ

Mobility2you からの回答

Dear Mr Vooght. Thank you for your feedback. We are very sorry that you were let down by FedEx today. Unfortunately we have very little control over courier firms, even though we attempt to use the best ones. On this extremely rare occasion they have not performed. I did personally speak to you 3 times today. We accept that the service of our courier partner was not acceptable. We will do all we can to get this resolved with urgency and further undue distress. Our track record for returns is extremely good but we do need to review how we manage situations like your better. Once again, thank you for your feedback.
Thank you, Andy.

5぀星のうち5の評䟡

Wheelchair is amazing

The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excellent easy to push, glides was word used everywhere, and really comfortable. I purchased for sister who carers look after full time who stated it’s amazing.

2025幎6月28日

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