Modern Group レビュー 

225
•
TrustScore 5段階評価の4.5

4.5

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5つ星のうち5の評価

Customer service was friendly, efficient, and trustworthy. Our installer was very understanding as we had some other renovations going on but he was very patient rescheduling with us and working with... もっと見る

5つ星のうち4の評価

Good communication by sales rep leading up to the installation and good advice given. Blinds turned out better than we expected, we are really happy with them. They look great and operate smoothly... もっと見る

企業が回答しました

5つ星のうち5の評価

We had Modern come out to provide a quote, and we were very happy with the price, so we went ahead with the installation. The installation was completed efficiently, with no mess left behind, and c... もっと見る

企業が回答しました

5つ星のうち4の評価

Very happy with product and installation service. From ordering to installation time line was very quick and as promised. Only issue was we were advised to move an outdoor light for the box to fit, wh... もっと見る

企業が回答しました

企業情報

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当該企業による記述

Modern Group is proud to be one of Australia’s largest family-owned home improvement companies. We deliver stylish and affordable solutions to Australian homes. We are industry leaders in roller shutters, plantation shutters, outdoor blinds, louvre shutters, and roof restoration, including roof repairs and roof leaks. We are dedicated to exceptional craftsmanship and customer satisfaction. When you choose Modern, you benefit from: Unmatched professional service before and after sales, upholding the highest integrity to ensure public trust. A commitment to honouring our guarantees, both in word and spirit. Discover our extensive range of window shutters and home improvement solutions tailored to suit your style and needs. Experience the Modern difference today - call us on 13 11 78! Transform your home with Modern Group’s innovative and reliable products.


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4.5

優良

TrustScore 5段階評価の4.5

225件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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ネガティブなレビューの 90%に回答しています

通常2週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(225)

過去12か月のレビュー数: 164件

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5つ星のうち5の評価

Very reliable

Very reliable , fantastic service and great job

2026年2月8日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Hi Simin,
Cheers, Thanks for trusting Modern Group.
Regards,
Cas

5つ星のうち5の評価

The modern group highly recommended

The modern group, staff and installer were always very helpful courteous and was able to provide solutions to my concerns about my safety and energy bills. They provided the option of a battery operated window controller (instead of wiring in)which could be recharged and thicker insulation to help lower my energy bills and stronger roller blinds for my saftey

2026年5月19日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Hi Debbie,
Thank you for sharing this! It's great to know the team took the time to really listen and work through your specific concerns rather than just offering a one-size-fits-all solution. Enjoy the peace of mind and the savings on those energy bills!
Regards,
Cas

5つ星のうち1の評価

Poor Quote Experience

Unless you want to make a decision straight up. Do not ask for a quote.
Worst experience ever. Quote took almost 2 hours and were given a crazy high 'retail' price which then dropped to a tonight only price and when we said no, we had received lower quotes, she got on the phone and dropped the price again. It was less than half the original figure but tonight only.
She would not take no for an answer.

Be warned.
I was told an hour for the appointment. I thought surely not, other companies have been half hour max. But no it was almost 2 hours before she would leave.
How about give people more time to think about the quote as well or at least warn in advance as I would've cancelled the appointment if I knew and it would've saved both our time.

2026年6月11日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Hi Renee,
Sorry to hear about your experience. Could you please share your best contact number and postcode at customercare@modergroup.com.au so we can escalate this to our branch manager?

We look forward to hearing from you.
Regards,
Cas

5つ星のうち5の評価

We had a great experience dealing with Modern

We had a great experience dealing with Modern and are very happy with our outdoor blinds. The person who initially came out to our house was friendly, helpful and knowledgeable. Our installer did a great job and we are very pleased with the quality and look of the blinds.

2026年6月11日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Hi Belinda,
We'll pass your kind words on to the team, they really do take pride in getting it right. Enjoy the new outdoor blinds!
Regards,
Cas

5つ星のうち5の評価

Roller Shutter purchase

from my first enquiry the process from quote to installation was easy and timely.
Modern were Professional to deal and will use again for future work.

2026年5月28日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Hi Michael,
Thank you for the kind words! We're really glad the whole experience felt straightforward from start to finish, that's exactly what we aim for. Looking forward to working with you again on future projects!
Regards,
Cas

5つ星のうち4の評価

Very happy with our outdoor blinds

Staff were easy to deal with when making an appointment and their salesman turned up on time to complete the measure and quote. The installer dropped in to double check the measurements and they were installed 3 weeks later.
Very good quality blinds and would recommend.

2026年5月22日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Hi Mark,
Great to hear the process felt organised from the first appointment right through to installation. Happy to help anytime :-)
Regards,
Cas

5つ星のうち4の評価

Had a great experience

Had a great experience. The roller shutter we had installed looks great and very easy to use. It was an easy experience from start to finish.

2026年5月12日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Hi lam,
Thanks for sharing your experience, and we would love to see some pictures :-)
Regards,
Cas

5つ星のうち5の評価

Very Happy

No-nonsense salesman experience. Prompt delivery and installation. Extremely happy with the product after a couple of years of use.

2025年6月9日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Hi Richard,
Thanks for coming back to share that. Happy to help anytime :-)
Regards,
Cas

5つ星のうち5の評価

Recommend using this company

Modern installed 3x roller shutters for me, the staff are great and helpful with any questions you may have. Nothing was an issue. The quality is fantastic. Will definitely use them for future installations

2026年5月20日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Hi Ellen,
Really glad the team could make the whole process easy and that the quality has hit the mark. We'll look forward to helping you out again next time. thanks for choosing Modern Group.
Regards,
Cas

5つ星のうち5の評価

Highly recommend

Everyone i dealt with during the whole process was very professional.
Also George was a great installer super friendly and helpfull.

2026年5月19日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Hi Simon,
Great to hear the whole process felt smooth from end to end, that's very much the standard we hold ourselves to. Thanks for choosing Modern Group.
Regards,
Cas

5つ星のうち5の評価

Product is great as is the consultant

The consultant was very knowledgeable about the product and provided great advice to fulfil our needs. The product is high quality and absolutely delivers meaning we can use our outdoor alfresco throughout the year.

2026年4月2日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Hi Bree,
Knowing your alfresco is now usable year-round makes it all worthwhile. That's exactly the outcome we hope for. Thanks for the lovely feedback!
Regards,
Cas

5つ星のうち5の評価

The Modern group took only 7 days

The Modern group took only 7 days to install the shutters and they were 13 large windows which George took 2 days to install on his own

2026年5月15日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Hi Bruno,
We'll make sure he knows his work didn't go unnoticed. Thanks for choosing Modern!
Regards,
Cas

5つ星のうち5の評価

Excellent service from start to finish

Excellent service from start to finish. professional installation
I would highly recommend Modern

2026年5月15日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Hi Marie,
Really glad to hear the whole experience hit the mark.Really glad to hear the whole experience hit the mark. Our team takes a lot of pride in getting the details right, so it's great when that comes through. Thanks for choosing Modern and for the kind words. We'll make sure the crew hears about this one!
Regards,
Cas

5つ星のうち5の評価

10/10 customer service

Excellent customer service from start to finish, very knowledgeable and friendly !

2026年5月1日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

That's so kind, thank you, Belinda! We always want every interaction to feel easy and genuine. We're really glad our team delivered that for you.
Regards,
Cas

5つ星のうち5の評価

Very professional and helpful would…

Very professional and helpful would recommend to any one who would like to install roller shutters I am a very happy customer they did a great job and the service was excellent

2026年5月18日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Hi Kuldip,
Thank you for the 5-star review. Happy customers are what it's all about for us. If anyone you know is thinking about roller shutters, send them our way. We'd love to help!
Regards,
Cas

5つ星のうち5の評価

Highly highly recommend

We recently had roller shutters installed and couldn’t be happier with the result. The quality of the product is excellent, and the installation team was professional, efficient, and left everything clean and tidy when they finished.

I only wish we had done it sooner. With the colder weather, we’ve already noticed a significant difference as the shutters are insulated. The shutters have also made a massive difference in blocking out the sun and helping regulate the temperature inside our home.

From the initial consultation through to installation, the whole process was smooth and hassle-free. We would highly recommend Modern Group to anyone considering roller shutters.

2026年5月14日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Thank you so much, Renee! Insulated roller shutters really do make a year-round difference, cooler in summer, warmer in winter, and we love hearing when customers feel that impact so quickly. We'll pass your kind words on to the install crew!
Regards,
Cas

5つ星のうち5の評価

Professional, efficient and knowledgeable

From the initial quote to the installation of the roller shutters, the team at Modern Group were very professional, punctual and knowledgeable.

I was particularly impressed with the installers efficiency and workmanship.

The quality of the shutters is excellent and has completely transformed my home.

I would highly recommend if you are looking for roller shutters.

2026年5月14日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Wow, Leah, thank you for such a glowing review! It's incredibly rewarding to hear that the transformation has lived up to expectations that's honestly what drives us. So glad your are enjoying the upgrade! 😊
Regards,
Cas

5つ星のうち4の評価

The shutters they installed are excellent

The shutters they installed are excellent quality and the tradesman who did the actual install did a stellar job.

Like another reviewer here I did find it odd that they asked for my husband to be part of this process!

However I am very happy with the finished product.

2026年5月1日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Thank you for taking the time to share your experience! We also appreciate your honest feedback regarding our sales process. That's something we're actively reviewing to make sure every customer feels equally respected and heard from the very first interaction. Your input genuinely helps us improve. Enjoy your new shutters!
Regards,
Cas

5つ星のうち5の評価

To a friendly salesman great price and…

To a friendly salesman great price and extremely quick and professional installation l couldn't be happier the roller shutters are working great

2026年5月9日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

That's fantastic to hear, Brenda, thank you! Speedy, clean installs are something we work hard to deliver every time. So glad they're working perfectly for you!
Regards
Cas

5つ星のうち5の評価

Great roller shutters

Modern Group was easy to talk to and I love my new roller shutters. If you are after extra security and darkness for a better sleep, I highly recommend roller shutters from Modern Group.

2026年5月6日
自発的なレビュー
Modern Group ロゴ

Modern Group からの回答

Hi Hanna,
Thank you for the lovely review! There's nothing better than knowing our roller shutters are doing their job, keeping things secure and helping you get a great night's sleep. Enjoy your new shutters! 😊
Regards,
Cas

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