Modern Reform ロゎ
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Modern Reform レビュヌ 54

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TrustScore 5段階評䟡の4.5

4.5

フィットネス甚品店
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5぀星のうち5の評䟡

I got the Unique Uruguayan Amethyst Geode that I ordered last week. It added a glow to my crystal collection. Speaking of the crystals, they are truly magnificent. The deep purple color of the a... もっず芋る

5぀星のうち5の評䟡

I’ve been feeling amazing since I’ve been on this massage chair. It’s very comfortable and so beautiful. I wake up every morning thanking myself for the sacrifice I made, though it’s expensive it’s to... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I ordered my Pilates reformer almost 2 months ago and still haven't received it. It has been fully paid for, so I'm now paying interest on something I don't even have. I realize that times are strange... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Pilates Connector is a trusted brand now. I have several orders with them, all coming in on time. I got nothing to worry about as they are able to track the item and update me through email. Hope this... もっず芋る

䌁業情報

  1. フィットネス甚品店

圓該䌁業による蚘述

The holistic approach towards fitness and recovery. We're dedicated to providing you the very best of fitness and recovery equipment with an emphasis on white glove service, huge savings, and excellent customer service.  

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4.5

優良

TrustScore 5段階評䟡の4.5

54件のレビュヌ

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5぀星のうち5の評䟡

Pilates Connector is a trusted brand


Pilates Connector is a trusted brand now. I have several orders with them, all coming in on time. I got nothing to worry about as they are able to track the item and update me through email. Hope this feedback will bring you more business and that's the reason why I am spending some time writing this. Gratitude!

2021幎10月17日
自発的なレビュヌ
5぀星のうち1の評䟡

Beware


I have tried twice to leave an honest review directly on their site for the reformer I purchased and apparently if it’s not a glowing 4-5 star review they delete or block them from being posted. Which is probably why there are no reviews for the reformer I have because they would probably all be negative.

2021幎8月16日
自発的なレビュヌ
5぀星のうち1の評䟡

I ordered my Pilates reformer almost 2


I ordered my Pilates reformer almost 2 months ago and still haven't received it. It has been fully paid for, so I'm now paying interest on something I don't even have. I realize that times are strange with shipping items etc., but haven't heard anything from them since the last notification that it would be even later than expected. I've not been given any kind of time frame when I might receive it either. It's been a frustrating experience and it makes me nervous that I may never see my reformer despite already shelling out a substantial amount of money.

2021幎5月28日
Modern Reform ロゎ

Modern Reform からの回答

Hi Aly,

We appreciate the feedback. We value your opinion. We looked at your order and it looks like you purchased a “Pre-Sale” item. All Pre-Sale items are out of stock nationwide. The standard lead time for Pre-Sale reformers is 30-90 days. We offer our customers inclusive access to reformers beforehand to ensure they can get their machine before they hit the market. It looks like we also sent you a notification update because we’re keep on eye on your order.

Unfortunately Pilates Connector is not in control of the factory inventory time. However we make sure to be as transparent as possible with the information given to us. We will continue to keep you informed as we need the details.

We wish you had reached out to our Customer Support team with any concerns. They are available to make sure you’re comfortable with your purchase 24/7. Orders will start shipping out in June in the order they were received. Please don’t hesitate to you’re still dissatisfied with the wait you can contact Support@PilatesConnector.com for a full refund.

We want to make sure you have a wonderful experience with us. We appreciate your patience during the pandemic.

Kindly,
Pilates Connector Support Team

5぀星のうち1の評䟡

When I placed my order the online said


When I placed my order the online said 10 to 14 days for delivery I still have not received my product

2021幎5月22日
Modern Reform ロゎ

Modern Reform からの回答

Hi Cynthia,

We're disappointment to see a negative review. We highly value our customers satisfaction. We just reviewed your account file. It looks like you purchased a Pre-Sale item which you agreed to wait for. Shipping is in fact, 10-14 days. However all Pilates Reformers have a standard factory lead time which can vary from 1 week-12 weeks depending on the brand. Pre-sale orders can range from 30-90 days factory lead times. The Pilates Reformer for your order will be back in stock in 2-3 weeks.

We also noticed we've responded to all your inquiries within an hour of receiving them and also offers a special accessory order for you. Your opinion is important to us. Although we can not control factory lead times during the pandemic, please contact our customer support team on how we can improve your experience moving forward. We look forward to hearing from you soon.

Kindly,
Pilates Connector Customer Support

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