Modily レビュー 81

Please be careful when ordering. Didn’t realise there was a no returns policy on a dress.
Quality of dress was poor. Cheap fabric and poorly made.
But I cannot return.
Will not be buying again.

I have ordered from this company twice. Each time it’s taken me approximately two months to get what I ordered and that was only after I had to send in a request asking where my order was. I get an email response in the reply back and a date at three days, that doesn’t happen. I ordered my last order November 7, it was two Christmas sweaters. I am now less than a week away from Christmas I’ve been to all of my Christmas parties but one and have no Christmas sweaters to wear. This order if I can get it canceled will be and I will never use them again !

Emily had great communication & was helpful in resolving my problem. I would shop w/Modlily again & recommend them to others. Thank you

I spoke with Emily and she was very helpful.You have great quality clothing and great customer service.

i spoke to emily who was very helpful and put my mind at ease I’ve used online places before and got scammed and lost all my money but I’m so far impressed with this company so thank u emily

Emily was quick and quite helpful when i accidentally put the wrong house number for my delivery. Well done!

I needed to find out about returning two items. Emily was very helpful and was able to tell me exactly what to do.

Had a quick question and Emily answered and resolved my issue immediately. Very helpful and appreciated!

Emily was very helpful and patient with me with fixing my order. Very good customer service :)

Emily helped me with my question about currency. Thanks

I chatted with Maya. I had returned an order and needed to provide a tracking number for the return. I am technically challenged but this chat with Maya was very easy and quick.

Emily was very helpful and patient. I work retail and know how difficult people can be. Emily was fantastic and I appreciate all of her help.

Emily was very professional and polite. Assisted me with my question and gave me a answer in just a few minutes. Thank you Emily 😊!!

Emily, is an excellent customer service representative. I wanted to cancel my order because it would not arrive before I left on vacation. It only took her 5 minutes to locate and cancel my order.

Portia Ellis

Emily replied immediately to my questions and was very patient explaining how to work out my size to order. She even offered for me to send her my item and she would advise on my size needed to order. Very pleasant, professional and patient. Thanks Emily I will definitely make an order now.

Emily answered my question quickly