As owners of a mobile grooming business, we needed software that was easy to use and reliable, and MoeGo has been exactly that. We've been using it for about a year now, and it makes managing... ãã£ãšèŠã
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I honestly donât know how I managed my grooming business before MoeGo. Between online booking, appointment reminders, texting clients, and keeping customer information organized, it saves me a t... ãã£ãšèŠã
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â ïž Warning to Grooming & Salon Owners: If you use MoeGo Pay, know that your customers are treated as MoeGoâs customers and your processing volume is counted as MoeGoâs, not yours. Iâve processed s... ãã£ãšèŠã
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What a terrible decision... We moved from Gingr to Moego in an attempt to improve our internal process and well as our client booking experience. We could not have had a more opposite result.... ãã£ãšèŠã
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MoeGo is a software company that provides an all-in-one business management platform for pet care businesses, supporting grooming salons, mobile groomers, dog daycare centers, boarding facilities, multi-location, and enterprise-level pet care brands. MoeGo helps pet care businesses manage daily operations from one system, including online booking, appointment scheduling, payments, client communication, staff management, and marketing automation. Today, more than 10,000 pet care businesses use MoeGo to streamline operations, improve customer relationships, and scale their businesses with confidence. MoeGo provides data migration support, fast onboarding, and 24/7 customer support to help customers succeed. Try the interactive demo today: https://moego.storylane.io/share/trustpilot-homepage-demo
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Customers pay to book. We pay to use.
Firstly I can be blamed for not understanding everything about this dog grooming online booking system before we started our subscription. Once we went through all the hard work of "going live" we find out from our customers that they have to pay Moego to book their pets into the system. We already pay a monthly subscription fee and an elevated credit card processing charge so I really do not understand why our customers need to pay as well. It is for our benefit that customers book in online as it saves us time but why would they want to do this for a premium? Now we have to find a new grooming system and start the long process over again.
We have brought this up with Moego but they said that this can not be changed but in the future they could look at passing the fee onto us. So annoyed that our big jump into online booking has been a big jump backwards.

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