I’m always amazed by Momina's! Their clothing quality is truly top-notch. I've been choosing them for special occasions like birthdays and Eid for nearly five years now. I sincerely wish for their bus... もっと見る
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This is my first time ordered with Momina. I ordered 3 dresses. It was a great experience beautiful designs excellent quality & amazing service. I'm very happy with my purchase.
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This was my 1st order with Momina and I was unsure due to sizes but they turned out perfectly, true to size. Very happy with my purchase and they turned out wayy more beautiful than the actual website... もっと見る
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Amazing customer service and clothes! I received the wrong size and rang the shop which resolved this straight away and shipped my item for next day delivery, the brother reassured me that i would rec... もっと見る
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企業情報
当該企業による記述
MOMINA – Designer Outfit Collection stocks the latest Pakistani designer apparel following the latest trends and fashion, at the best prices in UK.
連絡先
PO Box 1453, PR2 0DD, Preston, 英国
- 01772915812
- info@momina.co.uk
- momina.co.uk
4.4
優良
553件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
MOMINA - Designer Outfit Collection からの回答
Thank you so much 🥰
Excellent service
Excellent service, great quality product, great communication! Will definitely order again very soon!
2026年4月3日
自発的なレビュー
MOMINA - Designer Outfit Collection からの回答
Thank you so much for the lovely feedback 🥰
MOMINA - Designer Outfit Collection からの回答
Thank you 🥰
MOMINA - Designer Outfit Collection からの回答
Thank you so much ❤️
MOMINA - Designer Outfit Collection からの回答
Thank you so much ❤️
The size I ordered was supposed to be…
The size I ordered was supposed to be bigger than the one I got.
2026年3月20日
自発的なレビュー
MOMINA - Designer Outfit Collection からの回答
Hi. We're unable to find your order on the system, nor have you contacted us to let us know what item you received. Please get in touch with us if you faced any issues with your order and we would be happy to help.
I ordered from them twice and I must…
I ordered from them twice and I must say 10/10 customer service, clothes size are on point, 💯 will be buying again 😊
2026年3月18日
自発的なレビュー
MOMINA - Designer Outfit Collection からの回答
Thank you so much for the lovely feedback 🥰
This is my first time ordered with…
This is my first time ordered with Momina. I ordered 3 dresses. It was a great experience beautiful designs excellent quality & amazing service.
I'm very happy with my purchase.
2026年3月6日
自発的なレビュー
MOMINA - Designer Outfit Collection からの回答
Thank you 🥰
Very cheap materials
Very cheap materials. Stains on the fabric. I will never buy again. Bad return policy. Wasted my money.
2026年3月14日
自発的なレビュー
MOMINA - Designer Outfit Collection からの回答
Hi. Im sorry to hear that. We have one of the easiest return policies. If you received an item with a stain on it that got missed during our checks before dispatching it, then if you got in touch with us, we would have arranged for a return and/or a replacement. We never want your money to be wasted and aim to provide a high level of service. Please get in touch with us with your order number, and we'll resolve the issue for you.
All dresses are very good
All dresses are very good
Embroidery and stitching are very neat
Happy with MOMINA 😊
2026年3月12日
自発的なレビュー
MOMINA - Designer Outfit Collection からの回答
Thank you so much 🥰🥰🥰
Fast delivery and good quality clothing
2026年3月5日
自発的なレビュー
MOMINA - Designer Outfit Collection からの回答
Thank you so much ❤️
MOMINA - Designer Outfit Collection からの回答
Thank you ❤️
Momina cancelled my order
I don't what my garments looks like or I am happy because Momina collection rudely cancelled my order without my knowledge. Momina collection do not know what customer service is. Did I asked for my order to be cancelled? No I did not
2026年2月27日
自発的なレビュー
MOMINA - Designer Outfit Collection からの回答
This review again relates to the same order referenced in your previous review from a few days ago.
Your order was placed over the weekend using Standard Delivery and had not yet been dispatched. Before the order was processed, you left a 1-star review criticising our delivery timeframe and return policy.
As these policies would not have changed if the order had been shipped, and it was clear from your review that you were unhappy with them, we made the decision to cancel the order prior to dispatch and issue a full refund to avoid further issues.
No payment was retained and no goods were shipped.
MOMINA - Designer Outfit Collection からの回答
UPDATE:
Based on our email conversation, it was revealed that the issue you experienced with your order and the lack of communication was with a different retailer altogether. After that negative experience with them, you unknowingly left a negative review for us thinking we were them.
---
Hi. I'm sorry to hear that. Our Returns Policy is very simple and all on the website. You just need to fill out the Returns Form and the returns team will reply back with all details for returning the item.
I have gone through our emails and WhatsApp messages and cannot find any communication from you. Please contact us directly if you have any queries on info@momina.co.uk
I really like this item
I really like this item. The quality is good and it fits perfectly. The material feels comfortable and looks exactly like the pictures. Delivery was also quick. I would definitely recommend it.
2026年3月5日
自発的なレビュー
MOMINA - Designer Outfit Collection からの回答
Thank you so much for the lovely feedback 🥰
MOMINA - Designer Outfit Collection からの回答
Thank you so much for the feedback 😊
Fantastic outfit
Fantastic outfit! As described. Quick delivery. Second time I have ordered with them and they have not disappointed :)
2026年2月25日
MOMINA - Designer Outfit Collection からの回答
Thank you so much 🥰🥰🥰
Amazing quality and fast delivery
2026年2月23日
MOMINA - Designer Outfit Collection からの回答
Thank you so much ❤️
Fabrics quality too bad
Fabrics quality too bad, when asked to return they told have to pay for return.really disappointed.
2026年2月23日
MOMINA - Designer Outfit Collection からの回答
We’re sorry to hear that the item did not meet your expectations. We offer a wide range of products across different price points so customers can choose what best suits their preferences and budget. The item selected was from our more budget-friendly range.
We can confirm the item was not faulty, and as requested, we accepted the return and issued a full refund. In line with our policy, return shipping costs apply when items are returned due to personal preference rather than a defect.
We always aim to be transparent about our pricing and return policies, and we’re happy to assist customers prior to purchase if they’d like guidance on selecting from our different collections.
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