Mona Boutique レビュー 

If I could give zero stars, I would. The product I received after waiting for around 2 weeks (shipped from China), was of very poor quality. The fabric is a viscose-like material and the fit is different to the website, very poor fitting. As such, I tried to arrange a return, this is where the fun started. The company’s return policy states 30 days. When I got in touch, I first didn’t receive a response for two weeks. I followed up 2-3 times. When I finally received a response, they were not willing to offer a refund. In fact they stated to keep the product and I would receive 20% of the price I paid back. I didn’t want that so I followed up again. They came back again and said something similar, this time I would get 30% of the price back. I just wanted a full refund so I tried to get a refund to my bank which was also also unsuccessful.
Long story short, I am left with a product of poor quality and poor fitting that I do not want and I’ve lost my money. The items are not cheap and definitely not worth the price I paid. Save your cash and go elsewhere. Never ever again buying from this company. It is clearly a scam and a front for something else.

A big thanks to their customer support!! There was an issue with the tracking link I couldn't find my parcel, I thought it was a scam at first but thankfully the staff reassured me that it would come up and that I would be able to see tracking movement. I waited a bit and not long after I had contact with them it got fixed. Thanks again for the help!

I've had bad online shopping experiences in the past and am very cautious nowadays. But i must say that i'm happily surprised about how smooth everything went while ordering from Mona Boutique but the thing i woudl want to see is faster shipping. Takes a while until it gets delivered. Apart from that minor issue there’s nothing else to say... Great job! Will buy again

Sadly the sizing was off. I ordered shoes but they didn't fit which is a shame, they were smart and I was looking forward to wearing them.

I like the design of the V-neck top it's classic and the material is soft, definitely not that thin see through fabric you get elsewhere. Packaging was tidy , delivery speed was OK, but I’m probably going to exchange it. Even when talking to support about it, it still is a bit tighter in the shoulders than I would like. I must say it's a bit of a hassle but oh well... the quality itself is decent enough.

It is utterly difficult to find nice jeans that actually fits on the waist. I was very pleased to find that Mona Boutique's jeans did fit. They also did skinny and slim etc. I bought two slim two skinny and they looked nice and felt good and were a good fit. Sadly after about 15 or so washes the material didn't keep up and the knees bagged. I do like the fit, but it’s not really practical to have to replace them every few months

The only complaint I have is about the shipping times quite frankly. It took a while, much longer than I expected and am used to. They really should fix that. It's a shame because I would have continued ordering from this store

Happy with the striped long sleeve I ordered. While service was helpful when I asked about sizing, it felt like shipping took a bit too long. That was the only downside to be honest... I'm giving it 4 stars.

Their cardigans are lovely quality, feels soft but still well made. It came neatly packed and in perfect condition. Had a wonderful shopping experience am definitely ordering more from Mona!

Great quality great service, the shipping could get improved on. Overall good store

Bought a floral maxi dress because I wanted something new to wear for a gathering with friends and I ended up getting quite a few compliments which was nice of course. Am pleased with my dress and will order from them again in the future!

I recently came across this website and saw a velvet blazer i fancied. But wasn't quite sure about the size so i contacted them through the contact form and quickly got a response. Lily was very helpful and answered my questions clearly. Very pleased with the service!

I’ve been struggling lately with finding the right fit, it feels like everything is hit or miss compared to a few years ago. I finally got lucky at Mona Boutique. I ordered two pairs of their high waist jeans and they actually fit my waist without that annoying gap in the back. Usually i have to return everything but these are solid!