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moncasso.com レビュヌ 

241
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TrustScore 5段階評䟡の4.5

4.7

店
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5぀星のうち5の評䟡

The product is exceptional and the service is second to none. Everyone who comes around and see's this beautiful artwork comments on just how gorgeous it is. Delivery was quick and easy! I cannot reco... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I came across Moncasso after doing some online “browsing” for home decor and art work. I instantly was impressed by their selection. After a few months with the items sitting in my cart I finally made... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I am so happy with my paintings, I worked really hard to making this room look as nice as I possibly could and this artwork just finishes the room off. The comments from my friends and family prove th... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Was a small issue with my prints when they arrived but Elle in customer service was more than obliging and sorted it out for me without any questions asked. Her response was immediate and she kept in... もっず芋る

䌁業が回答したした

䌁業情報

  1. 店

圓該䌁業による蚘述

At Moncasso, we are dedicated to bringing unique wall art and beautiful home decor to make your home feel like home. We pride ourselves on providing quality products and customer service. If you have any queries or concerns, please get in touch.

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4.7

優良

TrustScore 5段階評䟡の4.5

241件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

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4.7

すべおのレビュヌ

(241)

過去12か月のレビュヌ数: 94件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Mama H

My experience with Moncassa was excellent. The art I ordered was so nice and looks fabulous on our wall. When I had a query they were extremely helpful with a quick response and gave great customer service. I will definitely use Moncassa in the future.

2025幎3月3日
自発的なレビュヌ
moncasso.com ロゎ

moncasso.com からの回答

Hi Alana,

Thanks a lot for the lovely feedback! We're so glad the artwork looks great on your wall and that our team was able to assist you quickly. Can't wait to welcome you back to Moncasso soon!

If there's anything else we can help you with, please don't hesitate to reach out to our team.

Tess
Customer Support Specialist
www.moncasso.com

5぀星のうち5の評䟡

Gorgeous pictures and efficient


Gorgeous pictures and efficient customer service

2025幎4月1日
自発的なレビュヌ
moncasso.com ロゎ

moncasso.com からの回答

Hi D,

So glad to hear you’re loving the artwork 🎉Thanks for making our day with your kind words.

If there's anything else we can help you with, please don't hesitate to reach out to our team.

Warm regards,

Tess
Customer Support Specialist
www.moncasso.com

5぀星のうち1の評䟡

Truly awful experience

Truly awful experience. 5-7 day delivery turns into a month. Continual chasing. No proactive customer communications.
Eventually the founder Rick got involved and still despite apologies timescales were missed and communications hopeless.
Avoid

2025幎3月7日
自発的なレビュヌ
moncasso.com ロゎ

moncasso.com からの回答

Hi Kevin,

Thanks for taking the time to leave a review, and while we’re of course disappointed to read it, we completely understand where you’re coming from. When something you’re excited about gets delayed and communication doesn’t flow perfectly, it’s frustrating and you’re absolutely right to expect better.

We did run into some rare stock issues with your order and while we kept you updated and offered you the option to cancel, you kindly chose to wait - something we really appreciated. We were genuinely doing our best behind the scenes to get everything right, and while our intentions were good, we missed the mark on timing and consistency. That’s on us.

That said, we’re truly grateful you accepted our goodwill gesture to return and give us another chance and we're thrilled to hear your daughter loved the artwork. At the end of the day, that's exactly why we do this, to create something meaningful and special for the spaces people live in.

We really hope your next experience with us reflects the quality and care we’re known for. Thank you again for your honesty, it helps us grow and we hope to welcome you back soon.

Warmest regards,
The Moncasso Team

5぀星のうち5の評䟡

Excellent quality Artwork

Purchased three artworks , two pink Cheetahs on a dark green background and a Victorian gentleman with floral headress . Not used the company before , was more than impressed .
Artwork is created in a way that resembles a real painting , vibrant colours and textures .
Very good communication and delivery . Will be sure to use them again , very pleased . Thanks Guys .

2025幎1月31日
自発的なレビュヌ
5぀星のうち5の評䟡

Amazing company 


Amazing company who provide an excellent service.
My order came and was very well packaged & secure , I was kept informed at every stage which helped me to arrange for someone to be in on the day .
This is my second order and it will not be my last .

2025幎1月24日
自発的なレビュヌ
5぀星のうち4の評䟡

Very happy with the canvases

Very happy with the canvases we bought from Moncasso. They look exactly as we expected. The only reason I’m not giving 5 stars is because I think their pricing is slightly misleading. They constantly advertise 50% off, but even then they’re priced higher than many competitors for the same quality product

2025幎1月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Beautiful great quality product

Beautiful great quality product, can't wait to get it hung.
I received really great customer service from start to finish. I initially ordered the wrong print and this sorted quickly with a single email. I will definitely be purchasing from Moncasso again.
5 stars for product and service.

2025幎1月24日
自発的なレビュヌ

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