Moneda FXレビュー 

Moneda FX からの回答

6日前

It's amazing to hear your positive experiences Komodo and thank you for sharing them with our team!

Moneda FX からの回答

6日前

Thank you for sharing your positive experiences Kevin!

Moneda FX からの回答

6日前

Thank you for the review Sammy! It's an honour to have you inside our community

Moneda FX からの回答

6日前

We're glad you appreciate our excellent customer support Inubile! It's a pleasure working with you, hope to hear from you again in future.

Moneda FX からの回答

6日前

Thank you for your feedback Samuel! We're very glad to hear about your positive experiences!

Moneda FX からの回答

6日前

Thank you Teddie! It's been a pleasure working with you and hope for many more opportunities together going forward!

Moneda FX からの回答

2026年6月10日

Hello Suzie,

Thank you for sharing your feedback. We understand that automatic renewals can be frustrating if you have not been actively using the service.

To clarify, when you choose an annual subscription option for a heavily discounted priced compared to a monthly subscription, these are structured as continuous subscriptions, which is outlined at the point of purchase and within our terms of service. Because our product is delivered in full at the start of each billing cycle and due to the nature of the product which has been delivered, we are unable to offer retroactive refunds once a new period has commenced, as stated in our refund policy which is visible at the point of sale.

We can confirm that your subscription has now been cancelled per your request, meaning no further charges will occur. You will continue to have full access to the product and all its features until the end of your current billing period.

If you have any further questions regarding your account status, please feel free to reach out to our support team directly.

Best regards,
MonedaFX

Moneda FX からの回答

2026年6月10日

Hi Jordan,

Thank you so much for the fantastic review! Having you with us since the very beginning means the world to our team.

We are thrilled to hear that our support team has always been there when you needed them, and that the trading tools are providing great educational value. Supporting both new and experienced traders on their journey is exactly why we do what we do.

Thanks for your loyalty and your recommendation, Jordan. We look forward to trading alongside you for many more years to come!

Best regards,
MonedaFX

Moneda FX からの回答

2026年6月10日

Hi Mark,

Thank you so much for the brilliant review! We’re thrilled to hear how much you’ve learned since joining MonedaFX in January.

We pride ourselves on creating a community where there truly are no stupid questions, so it’s wonderful to know you feel supported by the team. It’s also great to hear your positive feedback on our autopilot feature - it's designed exactly for members who want to participate but are short on time.

We appreciate your recommendation and are excited to keep supporting you on your Forex journey!

Best regards,
The MonedaFX Team

Moneda FX からの回答

2026年6月10日

Hi Oliver,

Wow, what an incredible review! Thank you so much for taking the time to share your journey with us over the past year.

We completely understand the initial skepticism - it’s smart to test the waters before fully committing. Hearing that our software has consistently delivered for over a year and that we've exceeded your expectations is exactly what we strive for. I’ll be sure to pass your kind words along to Callum, he’ll be absolutely thrilled to hear them!

Welcome to all your friends who are joining the MonedaFX family too. We're honoured to have your trust and look forward to hitting even more milestones together.

Best regards,
The MonedaFX Team

Moneda FX からの回答

2026年5月19日

Hi Mr Ross,

Thank you for sharing your feedback. We're truly sorry to hear about your disappointing experience and the frustration this has caused you.

We’ve reviewed your account and believe there may be some misunderstandings around the prop firm rules, account inactivity period, and your £317.60 annual subscription renewal for Plug & Play Trading. We’ve already cancelled the recent subscription for you as requested and are happy to look into a resolution for the rest of your concerns.

We value all feedback and want to make this right. Please contact us directly at support@monedafx.com with any additional details so we can assist you personally. We’re here to help.

Best regards,
MonedaFX

Moneda FX からの回答

2026年4月27日

Hello drnojob,

Firstly, please accept our sincere apologies that one of your scheduled consultation calls was not attended. We have thoroughly investigated this with our internal sales team and I will provide a summary below.

The first consultation call was attended, however you were working an Uber Eats shift whilst on the call so our sales team member decided that this was not the most convenient date & time for the call to be taken, as the consultation did not have your full attention. This call was then rescheduled to a better date & time of your choosing.

The second consultation call was NOT attended - you are correct. We are informed this was due to a last minute emergency illness of our sales staff member. Please accept our sincere apologies for this. The call was rescheduled with an apology plus a significant discount on all of our products in reparations.

The third call WAS attended, and it was deemed that the chosen product was not suitable for you at this time.

We do have plenty of other products/services available which are more suitable for you at this time, and your personalised discount code is valid across all of them for a significant discount to get you started.

We are still keen to help you reach your goals, and hopefully this missed call is something which we can leave in the past and move forward from. Please reach out to us at your earliest convenience.

Moneda FX からの回答

2026年4月27日

Thank you Neil! It's a pleasure having you inside our community!

Moneda FX からの回答

2026年4月27日

Thank you for the review Ben! If you need any further help or guidance at all, just let us know!

Moneda FX からの回答

2026年3月10日

Thank you Charlie, your feedback is appreciate by all of us here at MonedaFX. We’re glad that we can provide you a stress free solution to the markets and hope to continue working with you.

Thanks again,
MonedaFX