The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... もっと見る
企業が回答しました
When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... もっと見る
企業が回答しました
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
企業が回答しました
企業情報
当該企業による記述
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
連絡先
4.9
優良
1410件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service, answered questions, explained what was going on with exchange rate.
My questions were answered with explanations for the exchange rate. Took care of my needs quickly and with knowledge of previous orders.
2026年4月7日
Monex からの回答
Thank you for your thoughtful feedback! We’re glad to hear your questions were clearly answered and that our team provided helpful context around exchange rates. It’s great to know we could support you quickly while keeping your previous transactions in mind. We truly appreciate your trust in Monex!
Follow up service /advice
2026年4月1日
Monex からの回答
Thank you for your feedback! We’re glad to hear you value our follow-up service and advice. Providing ongoing support and guidance is an important part of what we do. We appreciate your trust in Monex!
Peter is great
Peter is great. I email the invoice(s) for him to pay and they are paid within 30 min or less.
2026年3月25日
Monex からの回答
Thank you for your great feedback! We appreciate your trust in Monex USA!
Monex review
The request to Monex was a double transaction which was processed quickly and accurately.
2026年3月23日
Monex からの回答
Thank you for your feedback! We’re glad to hear your request was handled quickly and accurately. Providing efficient and precise service is always our goal. We appreciate your trust in Monex USA!
Great Response time
Representative Ade responded promptly to my inquiry regarding our deal.
2026年3月20日
Monex からの回答
Thank you for your feedback! We appreciate your trust in Monex USA!
Good reliable company
2026年3月18日
Monex からの回答
Thank you for your feedback! We’re glad to hear you consider us a reliable partner. We truly appreciate your trust in Monex USA!
ALWAYS ON TIME AND MAKING SURE WE ARE…
ALWAYS ON TIME AND MAKING SURE WE ARE TAKEN CARE OF!
2026年3月17日
Monex からの回答
Thank you for the great feedback! We’re glad to hear our team is consistently on time and taking good care of you. We truly appreciate your trust in Monex USA!
Monex からの回答
Thank you for your feedback! We’re glad to hear you find our service fast, easy, and helpful. We truly appreciate your trust in Monex USA!
It is a good company.
2026年2月20日
自発的なレビュー
Monex からの回答
Thank you for your feedback. We’re glad to hear you consider us a good company. We always strive to provide a 5-star experience, so if there’s anything we could have done better, we’d truly appreciate the opportunity to learn and improve.
Monex からの回答
Thank you for your kind feedback! We’re glad to hear you’re happy with the service, it’s truly appreciated on our end as well. Thank you for choosing Monex USA!
Monex からの回答
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
It's all about promptness and customer…
It's all about promptness and customer service. Those are most important to me and Monex always delivers.
2026年3月2日
Monex からの回答
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
Once I was set up
Once I was set up, it was very easy to do the foreign currency transfers very fast and efficient, as well as cost-efficient
2026年2月24日
Monex からの回答
Thank you for your feedback! We appreciate your trust in Monex USA and look forward to continuing to support your international payment needs.
The portal is very user friendly
The portal is very user friendly. We used to have a regular customer service rep to call if we have questions. We haven't had a need to contact Monex, but it is nice to know if there is an assigned customer service rep for our account.
2026年2月19日
Monex からの回答
Thank you for your thoughtful feedback! We’re glad to hear you find the portal user-friendly and that your experience has been smooth enough that you haven’t needed to reach out. We truly appreciate your continued trust in Monex USA!
Always right on the ball and extremely…
Always right on the ball and extremely helpful. Highly recommend Monex for all your currency needs.
2026年2月16日
Monex からの回答
Thank you for the fantastic recommendation! We’re so glad to hear that our team has been attentive and extremely helpful. Your trust means a great deal to us, and we truly appreciate you recommending Monex USA for currency needs.
customer relation & dialogue AWESOME
2026年2月12日
Monex からの回答
Thank you for the amazing feedback! We’re thrilled to hear that our customer relationships and communication have been awesome. Building strong, responsive dialogue with our clients is something we truly value. We appreciate your trust in Monex USA!
Monex からの回答
Thank you for your feedback! We appreciate your trust in Monex USA!
Monex からの回答
Thank you for your feedback and for being a valued Monex USA client.
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