mood.london ロゎ
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mood.london レビュヌ 

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TrustScore 5段階評䟡の4.5

4.4

銙味料、銙料、アロマ補品提䟛業者
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Daniel, Southampton West Quay, Superb professionalism, took his time and full of knowledge. I left very happy with my purchase and full of confidence with the 3 different fragrances I chose and h... もっず芋る

5぀星のうち5の評䟡

First time ordering from here and had an excellent experience. Perfume smelt amazing and got lots of compliments; had an issue with the bottle and this got resolved promptly with customer service te... もっず芋る

5぀星のうち5の評䟡

I was served by Bianca at Bluewater yesterday. So warm, welcoming and has exceptional knowledge about fragrances, oil versus sprays and really explained the benefits of both well. I highly recommend h... もっず芋る

5぀星のうち1の評䟡

I bought Raspberry Oud and truthfully speaking you can not smell it at all it wheres off, instead i smell a chemical substance of paraffin diesel in the fragrance when i spray on my wrist shoulders, t... もっず芋る

䌁業情報

  1. 銙味料、銙料、アロマ補品提䟛業者
  2. ・
  3. 化粧品・銙氎提䟛業者
  4. 銙氎店

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

555件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(555)

過去12か月のレビュヌ数: 138件

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5぀星のうち5の評䟡

Great service and fragrances

I went into the Birmingham Bullring and spoke to a young man at the Mood London counter. He gave great recommendations and let me smell multiple scents before i settled on the 3 that i bought in the set. White Oud, Raspberry Oud and Rhubarb and Cognac. All smell great.

2025幎12月9日
自発的なレビュヌ
5぀星のうち5の評䟡

The range of Mood is amazing

The range of Mood is amazing, the different oud, fragrance you get and oils is amazing. The smell is so different and lasts longer than anything else i have had. I experienced this in Milton Keynes about September time (2025) the people working there we're friendly and very helpful.

2025幎9月20日
自発的なレビュヌ
5぀星のうち5の評䟡

What’s not to love

What’s not to love? Ok, it’s probably more expensive than your average designer fragrance but let’s face it, mood isn’t average! It’s insane! I use my husband’s, my husband uses mine and when you’ve sprayed, it last agesssss, I’m taking open up your wardrobe when you’ve sprayed it, hung your blazer in there weeks’ ago and you can still smell it ages! It’s an investment dahlings! Blonde maracuja is the one 👌

2025幎11月1日
自発的なレビュヌ
5぀星のうち1の評䟡

I will never ever buy from them again


I will never ever buy from them again .. 👎I’ve been a regular costumer and have bought a lot of perfumes from them last one I bought which was a 100ml 150£ the top of the perfume after every spray was leaking took pictures and videos the same day I received it I sent them to them many times they never reply back !! Avoid them go and buy some proper ones from serious perfume makers

2025幎12月27日
自発的なレビュヌ
mood.london ロゎ

mood.london からの回答

Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and appreciate you bringing this to our attention, especially as a valued returning customer.

At Mood London, we take great pride in the quality of our fragrances and the service we provide, and it’s important to us that every customer feels supported. We would very much welcome the opportunity to review this issue and ensure it is resolved appropriately for you.

Please do reach out to us directly at customerservice@moodlondon.co.uk, where our dedicated customer care team will be pleased to assist further.

Team Mood

5぀星のうち5の評䟡

I recently bought the gift set for my


I recently bought the gift set for my parents and Tracy wokring at the Mood London booth in Edinburgh at the st james quarter was so helpful and kind. All the memebers working on the 24/12/2025 were so friendly and approchable. I will be back.

2025幎12月24日
自発的なレビュヌ
mood.london ロゎ

mood.london からの回答

Thank you so much for taking the time to share your lovely review.

We’re delighted to hear that Tracy and the team at our St James Quarter store in Edinburgh made your experience such a positive one, especially during the busy Christmas period. Providing warm, attentive service is something we take great pride in, and it’s wonderful to know the team looked after you so well.

We truly appreciate your kind words and look forward to welcoming you back to Mood London again soon.

Team Mood

5぀星のうち5の評䟡

Purchased the Toffee Leather in 150ml


Purchased the Toffee Leather in 150ml the other day. Always impressed with the quality of products, I think I’ve gone through each fragrance and oil and have yet to find another company that does it better. Their fragrance's last all day and are beautifully balanced when you layer them up.
I was served by Abbas from the Cardiff team whose energy is always so warm and bubbly. Cardiff team overall are always welcoming and attentive. Highly recommend to everyone

2025幎12月17日
自発的なレビュヌ
mood.london ロゎ

mood.london からの回答

Thank you very much for taking the time to share such kind feedback.

We’re truly delighted to hear how much you’re enjoying Toffee Leather, and it means a great deal to us to know that our fragrances and oils continue to meet your expectations in both quality and performance. Your comments on longevity and layering are especially appreciated, as this is a key part of the Mood London experience.

We’re also pleased to hear your lovely words about Abbas and the Cardiff team. We’ll be sure to pass this on, as recognising our team members for their warmth and attentiveness is incredibly important to us.

Thank you again for your recommendation and continued support. We look forward to welcoming you back to Mood London very soon.

Team Mood

5぀星のうち5の評䟡

Bianca the Professional

I’d like to start off by saying how amazing the staff are at Mood Brent Cross were, but Bianca in particular.

She is an absolute professional, very knowledgeable and has nothing short of excellent customer service.

She assisted me with fragrances that not only suited me but complimented me as an individual.

I’d highly recommend you visit her and I’m sure you won’t be disappointed.

2025幎12月21日
自発的なレビュヌ
mood.london ロゎ

mood.london からの回答

Thank you so much for taking the time to share your experience with us.

We’re absolutely delighted to hear such wonderful feedback about the team at our Brent Cross store, and especially about Bianca. She truly embodies the level of professionalism, knowledge, and attentive service we strive to deliver, and it’s lovely to know she was able to guide you towards fragrances that felt personal and perfectly suited to you.

Your kind recommendation is greatly appreciated, and we’ll be sure to share your feedback with Bianca and the team. We’re pleased to know your visit left such a lasting impression.

Team Mood

5぀星のうち1の評䟡

This company took my money

This company took my money, sent out a product to the wrong address and was unwilling to help get a replacement sent. Advised me that in fairness to everyone else, they are unwilling to help me. Poor customer service

2025幎12月19日
自発的なレビュヌ
mood.london ロゎ

mood.london からの回答

Hi Brett,

Thank you for taking the time to leave a review.

We’d just like to clarify that while the item was delivered to the wrong address, it was delivered to the exact delivery address you entered at checkout. We were only made aware of the address issue after the delivery had already taken place.

We appreciate you sharing your feedback

Team Mood

5぀星のうち5の評䟡

Mood, Milton Keynes

Visited the Mood counter in Milton Keynes today, we were served by Daniel - what a wonderful person he is, so helpful, polite and charming. Made the whole experience a pleasure. Thank you Daniel!

2025幎12月13日
自発的なレビュヌ
mood.london ロゎ

mood.london からの回答

Thank you very much for taking the time to share your feedback.

We’re delighted to hear about your visit to our Milton Keynes store and that Daniel made such a positive impression. His helpfulness, politeness, and warm approach are exactly what we aim to offer every customer, and we’re pleased he made your experience such an enjoyable one.

We’ll be sure to pass on your kind words to Daniel, and we truly appreciate you choosing Mood London.

Team Mood

5぀星のうち5の評䟡

Habibah was very helpful for my needs


Habibah was very helpful for my needs showed me exactly what type of aftershave I was looking for.Brilliant service.

2025幎12月12日
自発的なレビュヌ
mood.london ロゎ

mood.london からの回答

Thank you for taking the time to share your feedback.

We’re delighted to hear that Habibah was able to assist you so effectively and guide you to exactly the style of fragrance you were looking for. Providing attentive, knowledgeable service is something we take great pride in, and it’s wonderful to know your experience reflected this.

We truly appreciate your kind words and hope to welcome you back to Mood London again soon.

Team Mood

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