Nora was able to promptly address my concern right after I submitted it on the website. She responded quickly to my inquiry, and I truly appreciate how smoothly and efficiently it was handled. Thank y... ãã£ãšèŠã
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This company is dishonest. Do not do business with them. They are scammers. They will take your credit card information and continue to keep deducting charges even after they confirmed cancellation of... ãã£ãšèŠã
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Tante possibilità da valutare in futuro Prima vorrei leggere l'email che mi arriverà Poi prenderò in considerazione le altre possibilità di imparare acquistando altri articoli Comunque alcuni d... ãã£ãšèŠã
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Moon Grade has become a staple in my morning routine. The daily affirmations and tarot readings are surprisingly accurate and help me stay grounded throughout the day. I love how it breaks down comple... ãã£ãšèŠã
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Moongrade ã«ã€ããŠ
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Navigate your love & personal life!
Build a strong, loving relationship
Build unbreakable friendships
Grow spiritually
Gain clarity in decision-making
Find your true life path & purpose
Achieve success in career & personal life
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Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
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Moongrade ããã®åç
Dear Jakki,
Weâre thrilled you find the app excellent and fun! We are actively working on improvements to ensure a great experience. Please email help@moongrade.app with your account email and order number if you ever need assistance.
Sincerely,
Moongrade Team
Moongrade ããã®åç
Dear Dale Haggerty,
We're thrilled to hear that you found our service easy to understand! We are actively working on improvements to keep the experience seamless. If you ever have questions or need assistance, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Too many offers I didn't want.
2026幎2æ21æ¥
Moongrade ããã®åç
Dear sarinamccormick,
We appreciate your feedback regarding the volume of offers presented during your experience. We are actively working on improvements to streamline this. Please email help@moongrade.app with your account email and order number so we can look into your specific case.
Sincerely,
Moongrade Team
Love learning about my life
2026幎2æ21æ¥
Moongrade ããã®åç
Dear Teresa,
We're thrilled to hear you're enjoying learning about your life with Moongrade! We are actively working on improvements to enhance your journey. If you ever have feedback, please contact help@moongrade.app. Kindly include your account email and order number so we can assist you.
Sincerely,
Moongrade Team
Very enjoyable chat
Very enjoyable chat. Insightful and helpful. I didn't feel very good mentally at first and within a short time my spirit was starting to lift gaining clarity and knowledge to keep moving forward
2026幎2æ19æ¥
Moongrade ããã®åç
Dear Amanda,
It is wonderful to hear that you gained clarity and felt your spirit lift! We are actively working on improvements to keep providing helpful insights. Please email help@moongrade.app with your account email and order number if there is anything else we can do for you.
Sincerely,
Moongrade Team
Absolute scam
Absolute scam, they trick you. You can physically delete your account but they will still charge you. You can't even get back in to make subscription changes because your account is gone but the subscription still goes on. They claim it's in their terms and conditions that you must cancel the subscription by reaching out to customer service. Sounds like a shady trick to keep getting money out of people who have no account. Customer service would not refund or help in anyway and the bullshit about what they advertise, birth information telling you when you'll meet someone, no thats not true. Its horoscopes.
2026幎2æ20æ¥
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Moongrade ããã®åç
Dear Denise Berry,
We understand your frustration regarding billing continuing after account deletion. We are actively working to make our cancellation process and terms clearer. Please email help@moongrade.app with your account email and order number so we can assist you further.
Sincerely,
Moongrade Team
Absolute scam
Absolute scam!
I signed up to a free trial with this app but did not use it so I went via PayPal to cancel my subscription before I was charged (4 months in advance), I emailed the address PayPal told me to in order to cancel, emailed them instantly and never got a response (September 25). Fast forward to January 26, I am charged just under £180 via PayPal, so I emailed the SAME email address to challenge this charge, to which they replied saying they would not give me a refund and directed me to their cancellation policy. My argument is, I emailed the address PayPal told me to, if that was the wrong email address to cancel my subscription, the team could of kindly directed me to the correct email address to ensure it was cancelled (baring in mind I did this 4 months in advance of being charged) yet they did not reply to my request knowing full well this is not the way to cancel. I have sent numerous emails to this team to which they just copy and paste replies. Complete scam. They should be ashamed of themselves.
2026幎2æ20æ¥
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Moongrade ããã®åç
Dear PAIGE,
We regret that your cancellation request sent via the PayPal contact did not receive a response. We are actively working on improving our communication channels to prevent confusion. Please email help@moongrade.app with your account email and order number so we can review your case immediately.
Sincerely,
Moongrade Team
Interesting to discover my unknowns.
2026幎2æ19æ¥
Moongrade ããã®åç
Dear Kim,
It's great to hear you found value in discovering your unknowns. We are actively working on improvements to make our service even better. Please share any suggestions by emailing help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Appalling experience
Appalling experience, this app is useless, it just has basic horoscopes you can find in a magazine. I cancelled it straight away last month and this month I have been charged again, double price. When I send them an e-mail, they tell me I am not eligible for refund. Worst company ever.
2026幎2æ19æ¥
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Moongrade ããã®åç
Dear Flo,
We are sorry to hear about the trouble with your cancellation and that the content felt basic. We are actively working on improvements to our features. Please email help@moongrade.app with your account email and order number so we can investigate your billing status and assist you further.
Sincerely,
Moongrade Team
Moongrade ããã®åç
Dear Marianna,
Weâre thrilled to hear you had a great experience! We are dedicated to making constant improvements to our service. Should you need anything in the future, please email help@moongrade.app with your account email and order number so we can assist.
Sincerely,
Moongrade Team
Moongrade ããã®åç
Dear Nathalie Bouchon,
We're thrilled you found our support efficient! We are actively working on improvements to make managing legal or injury matters even smoother. If you need further assistance, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Rusty
I just started the program today. I like the questions so far. I have not been in a serious relationship in over 20 years and its about time i found someone. Being rusty I need help. I willgive a different reveiw in 30 days when I have had more insight on how the program works.
2026幎2æ16æ¥
Moongrade ããã®åç
Dear Sandra Devins,
We're glad you like the questions so far! Getting back into dating after 20 years is a big step, and we're happy to help. We are actively working on improvements to the program. Please email help@moongrade.app with your account email and order number if you need anything.
Sincerely,
Moongrade Team
Do not like all the subsequent offersâŠ
Do not like all the subsequent offers before seeing what I actually ordered
Also very confusing
2026幎2æ15æ¥
Moongrade ããã®åç
Dear William V,
We appreciate you noting the confusion regarding the subsequent offers shown before your order. We are actively working to simplify the Moongrade experience. Please email help@moongrade.app with your account email and order number so we can assist you further.
Sincerely,
Moongrade Team
Moongrade ããã®åç
Dear bossbtch,
We are glad you found the sign-up process easy. Helping with chargeback, legal, injury, or scam recovery is our priority, and we are actively working on improvements. Please email help@moongrade.app with your account email and order number if you need assistance.
Sincerely,
Moongrade Team
Moongrade ããã®åç
Dear Elizabeth Leanne Mote,
We're thrilled to hear you're excited to try it! We are constantly working on improvements to serve you better. Should you need any assistance down the line, please email help@moongrade.app with your account email and order number so we can help.
Sincerely,
Moongrade Team
Moongrade ããã®åç
Dear tammy.evangelista,
Weâre glad you found our approach "Interesting"! As we assist with chargeback, legal, injury, and scam cases, we are constantly working on improvements. For any specific questions, please email help@moongrade.app with your account email and order number so we can help.
Sincerely,
Moongrade Team
Moongrade ããã®åç
Dear susanhaislip,
We're glad you found the process easy to understand! Making legal and chargeback claims simple is our priority. We are constantly improving our system. If you need further assistance, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Too many add ins
2026幎2æ11æ¥
Moongrade ããã®åç
Dear heaters-sniffy-,
We appreciate your feedback regarding the number of add-ins displayed. We are actively working on streamlining our platform to better serve your needs. Please contact us at help@moongrade.app with your account email and order number so we can review your experience and continue improving.
Sincerely,
Moongrade Team
They charged me for a subscriptionâŠ
They charged me for a subscription and do not allow for cancellations through their app. I had to contact them and they claimed I was "informed" I had signed up for a subscription in the confirmation email I got. That same email is confirmation that I had "received" my product according to their Terms & Conditions, so they refuse to refund me for the additional month charge they took from me. Their pricing is misleading and unclear what you are actually paying for with their "One Month" payment option. You are not buying only one month! You are going to be charged one month at a time for a subscription you did not want, and cannot cancel easily through their app.
2026幎1æ30æ¥
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Moongrade ããã®åç
Dear Kimberly Barlog,
We understand your frustration regarding the cancellation process in the app and the clarity of the 'One Month' option. We are actively improving our interface to ensure terms are transparent. Please email help@moongrade.app with your account email and order number so we can look into this immediately.
Sincerely,
Moongrade Team
Achtung Abofalle!
Achtung Abofalle!
Es wird einfach weiter abgebucht und steht immer das gleiche drin.
Besser nicht abschlieÃen, viel Geld fÃŒr die MÃŒlltonne!
2026幎2æ11æ¥
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Moongrade ããã®åç
Dear Heike,
We understand your concerns regarding the ongoing billing and subscription terms. We are actively working on improvements. Please email help@moongrade.app with your account email and order number so we can assist you immediately.
Sincerely,
Moongrade Team
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