Dad liked the beer but he’ll have to drink it quick as it expires this month, March, the same as his 86 year old birthday
品質: 3
金額に見合う価値: 5
他の消費者の注目点
品質
金額に見合う価値
商品の詳細
Product Specification:
1 x 500ml TEA 4.2%
1 x 500ml Surrey Nirvana 4%
1 x 500ml Gardeners Tipple 4%
1 x 500ml Hop Garden Gold 4.4%
* Beers may change subject to availability
Ingredients:
Contains barley,wheat and hops
Additional Information:
2 litres
Average 4%-4.5%
STORE UPRIGHT.GLASS BOTTLES PLEASE HANDLE WITH CARE.DO NOT LEAVE BOTTLE IN DIRECT SUNLIGHT. DRINK RESPONSIBLY.
Age Restriction: You must be 18 or over to buy or consume our alcohol gifts. We may ask to see ID upon delivery.
すべてのレビュー
Still not received
品質: 1
金額に見合う価値: 1
Moonpig.com からの回答
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Thanks. My Dad loved it for his birthday. xx
品質: 5
金額に見合う価値: 5
Moonpig.com からの回答
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
Yes was a lovely gift he enjoyed it
品質: 5
金額に見合う価値: 5
Moonpig.com からの回答
Thanks for the lovely review! We’re so glad you enjoyed our service. Your satisfaction is our goal, and we’re happy to have hit the mark. Thanks for choosing us, and we hope to serve you again soon!
Excellent Value for Money and Moonpig need to commit themselves more to their customers with deals like this.
品質: 5
金額に見合う価値: 5
Moonpig.com からの回答
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Amazing value,looks good, can't wait to gift to him
品質: 5
金額に見合う価値: 5
Moonpig.com からの回答
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Went straight in the bin as the bottles was smashed inside the box, normally good the products I’ve bought
品質: 1
金額に見合う価値: 2
Moonpig.com からの回答
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Was appreciated
品質: 5
金額に見合う価値: 5
Recipient was happy
They loved lt
品質: 4
金額に見合う価値: 5
Nice selection but less than 1 months use by date
品質: 2
金額に見合う価値: 2
Moonpig.com からの回答
Thank you for leaving a review. We value your feedback and would like to understand more about your experience. If you could contact us with the details of your concern via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can.
Lovely beer
品質: 5
金額に見合う価値: 5
The beer arrived shattered as the bottles weren’t packed properly. I tried to get a refund through the AI assistant but haven’t heard anything back. Last time I send a gift with Moonpig. Dissapointing
品質: 3
金額に見合う価値: 3
Moonpig.com からの回答
We’re very sorry you had trouble getting a refund. We aim to sort out such issues quickly. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Again, this was supposed to be delivered a week ago & has not arrived. The support section of the app doesn’t work & I can’t get a response to my email yet you are asking for feedback. The service is terrible & it has spoiled a special occasion for my dad. It is a week late
品質: 1
金額に見合う価値: 1
Moonpig.com からの回答
We’re sorry our customer service didn’t meet your expectations. Providing great service is really important to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
For my son’s birthday
品質: 5
金額に見合う価値: 4
My dad absolutely loved this surprise, it was delivered early and value for money
品質: 5
Arrived smashed recipient refused delivery, all Moonpig wanted to do was refund but by a credit to my account not a refund to my card. Not ok when it was a present what are you supposed to do at short notice. I was told this item was out of stock so I asked for this to be substituted. It was and was told it would be at no cost to myself. New card and gift resent arrived next day. Upon checking the price of the replacement gift it was £2 cheaper. No big deal I know but it would have been nice to get a refund and perhaps the delivery change refunded. The previous order I made for a gift & card did not arrive I had to chase up it ended up been a week late once it had been reordered. Think it’s time to try another company. A shame as I have used Moonpig a lot.