They sent it to the wrong address and my sister still haven't received it so a waste of money
Moonpig.com からの回答
We’re sorry about the error in the delivery address. We know how important it is for your order to arrive at the right place. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Great Xmas card for card lovers. Great quality and delivered speedily
Great Christmas card for those who like cats.
Moonpig.com からの回答
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Excellent service, as always, from Moonpig. Thank you.
Never arrived
Moonpig.com からの回答
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
You actually sent two identical cards by accident. Regardless, a matching pair in the mantle piece. I'm assuming I'm not being charged double? It made my Mam happy though and postman 'did not bend'. Will use your services again, but it depends on clever cards from Etsy. I have to say I was impressed
I think this card is brilliant.
Moonpig.com からの回答
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Brilliant service absolutely perfect.
Moonpig.com からの回答
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
Sensational!
My friend & her cat love it! She is going to frame it lol
Moonpig.com からの回答
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
I love this card - it is so unusual with the bright lights, and such a simple yet effective design
Moonpig.com からの回答
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Brilliant x
Great card.
Ok card ….
…………….xxxxx
A perfect christmas gift
Moonpig.com からの回答
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
**update Moonpig contacted me and have since resolved the issue hence ratings adjusted** Sent without envelopes again, despite acknowledging I’d missed a tickbox on the site and offering to pay to have envelopes shipped they refused and lost a long time customer, a shame
Moonpig.com からの回答
We're terribly sorry about the missing envelopes for your cards. If you would like the card to be resent please reach out to us at help@moonpig.com with 'Trust Pilot' in the subject line, so we can fix this issue promptly for you!
Great very pleasef
Moonpig.com からの回答
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Nice amusing card
Lovely Card, however saved or Christmas
