Delivered the very next day!! Perfect
品質: 5
金額に見合う価値: 5
Moonpig.com からの回答
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
すべてのレビュー
Pretty card
品質: 5
金額に見合う価値: 5
Quality of card is excellent. I use Moonpig a lot and have never been disappointed always really impressed with the choice and quality of cards when they arrive ....and have always arrived on time.
品質: 5
金額に見合う価値: 4
Nice card with no flowery words.
金額に見合う価値: 4
Great thank you.
品質: 5
金額に見合う価値: 5
I wanted a card without a pre-printed message which is what I thought I'd ordered. When I received the confirmation email I used the chatroom with one of your staff and was told the order was already being processed and nothing could be done. This was despite it only being a few minutes after placing the order and saying there was no rush for it.
Moonpig.com からの回答
We’re sorry there was an issue with the customisation of your order. We aim to provide the perfect personalised product for every customer. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Lifesaver as a last minute delivery
品質: 4
金額に見合う価値: 4
Appreciated.
品質: 4
金額に見合う価値: 4
Not impressed only arrived today 14th . Poor service
品質: 3
金額に見合う価値: 3
Moonpig.com からの回答
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Excellent without being overly sentimental
品質: 5
金額に見合う価値: 5
Card arrived late
品質: 5
金額に見合う価値: 4
Not as good as it looked
品質: 2
金額に見合う価値: 1
Moonpig.com からの回答
We’re sorry if the product description was misleading. We aim to provide accurate info for all our products. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Unfortunately card arrived with corner bent
品質: 1
金額に見合う価値: 1
Moonpig.com からの回答
We’re sorry to hear the packaging of your order wasn’t up to scratch. We want every delivery to arrive in perfect condition. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Lovely warming card
品質: 5
金額に見合う価値: 5
Moonpig.com からの回答
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Lovely card and ok time.
品質: 5
金額に見合う価値: 5
Perfect for our daughter and son in law
品質: 5
金額に見合う価値: 5
Moonpig.com からの回答
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
It wasvperfect for my friends.
金額に見合う価値: 5
Moonpig.com からの回答
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Arrived in an envelope with 2 other cards to the wrong address. The other 2 cards had to be sent on, supplying two envelopes and postage. Completely missed the date for the anniversary.
品質: 5
金額に見合う価値: 2
Moonpig.com からの回答
We’re sorry about the error in the delivery address. We know how important it is for your order to arrive at the right place. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Card as expected
品質: 5
金額に見合う価値: 5
All perfect.
品質: 5
金額に見合う価値: 5