2026年4月4日

One of the bottles arrived broken. I sent an email and pictures and got no reply. The packaging was very poor, no fragile written in the box. The card came out great, but the beers are not worth the hassle. Better to go to the local off license.

品質: 1

金額に見合う価値: 1

Moonpig.com からの回答

2026年4月6日

We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

2026年3月24日

Arrived early, and he loved it - thank you

品質: 5

金額に見合う価値: 5

Moonpig.com からの回答

2026年3月26日

Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!

2026年2月17日

Really tasty beer which I wasn't really expecting! He loved them and a great idea for him for valentines day

品質: 5

金額に見合う価値: 5

Moonpig.com からの回答

2026年2月18日

It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!

2026年2月16日

Hubbie was delighted!

品質: 5

金額に見合う価値: 5

Moonpig.com からの回答

2026年2月18日

Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!

2026年2月10日

Same with this - the item was destroyed from the rain. It was left in my porch under shelter for only 5 mins before I brought it in. So it must of been left out in the rain at the delivery center is my only guess. Extremely disappointing

品質: 1

金額に見合う価値: 2

Moonpig.com からの回答

2026年2月11日

We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

2026年1月28日

This order was delivered smashed and leaking all over the porch. I contacted support and they said they could resend it but wouldn't mark it as fragile or do anything about the breakage. I am normally thrilled with this service so I was very upset.

品質: 1

金額に見合う価値: 1

Moonpig.com からの回答

2026年1月29日

We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

2026年1月22日

Package arrived smashed

Moonpig.com からの回答

2026年1月23日

We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

2025年12月18日

Fantastic quick service and delivery

品質: 5

金額に見合う価値: 5

Moonpig.com からの回答

2025年12月19日

Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊

2025年12月11日

First time ordering gift im sure he will enjoy

品質: 5

金額に見合う価値: 5

Moonpig.com からの回答

2025年12月12日

It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!

2025年12月5日

Product arrived smashed up- I was told by an AI bot someone would be in touch about a refund and I am still yet to have that person reach out or the refund

品質: 1

金額に見合う価値: 1

Moonpig.com からの回答

2025年12月8日

We’re very sorry you had trouble getting a refund. We aim to sort out such issues quickly. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

2025年11月22日

A really great gift

品質: 5

金額に見合う価値: 5

Moonpig.com からの回答

2025年11月24日

Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!

2025年11月6日

It came in a cardboard box with a bit of brown paper, should have been bubble wrapped, one of the bottles were smashed, which ruined the gift.. very disappointing

品質: 1

金額に見合う価値: 3

Moonpig.com からの回答

2025年11月7日

We’re sorry to hear the packaging of your order wasn’t up to scratch. We want every delivery to arrive in perfect condition. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

2025年10月28日

Lovely option for a little something different

品質: 5

金額に見合う価値: 5

Moonpig.com からの回答

2025年10月29日

Thanks for the lovely review! We’re so glad you enjoyed our service. Your satisfaction is our goal, and we’re happy to have hit the mark. Thanks for choosing us, and we hope to serve you again soon!

2025年10月9日

I ordered a Hope beer gift set but it was poorly packed. When it arrived, the bottle was smashed and the card that inside the box was damaged. I expected better packaging, especially for a fragile item.

品質: 3

金額に見合う価値: 3

2025年9月18日

Surprised my Son with the Hope Beer Discovery Set for part of his Birthday gift and he was very pleased and he is looking forward to tasting them. He also liked the skull advertised packaging on the beers and the fact they are new world beers too 🍻

品質: 5

金額に見合う価値: 5

2025年9月10日

The items arrived and the beer bottled had broken. Not a good service, i got in contact with Moonpig on the 8th when it arrived and I’m still waiting to hear about my refund 2 days later.

品質: 1

金額に見合う価値: 1

Moonpig.com からの回答

2025年9月11日

We’re very sorry you had trouble getting a refund. We aim to sort out such issues quickly. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

2025年4月26日

Good idea, my brother is looking forward to trying them

品質: 5

金額に見合う価値: 5

2025年4月12日

Nice touch to add as a gift along with a moon pig card. Good value and great presentation

品質: 5

金額に見合う価値: 5

Moonpig.com からの回答

2025年4月14日

It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!

2025年2月14日

Arrived on time. However packaging was completely inadequate/non existent inside the outer delivery box particularly as this contained a glass bottle beer set - which had no chance therefore to arrive intact. Glass shards all over inside of outer box & all over bottles & presentation box. Barely rescued card & envelope & had to dry envelope on radiator! Utterly disappointed. Surprise element & gift for my husband ruined on our 10th Valentine's together. See photos below.

Moonpig.com からの回答

2025年2月14日

We’re sorry to hear the packaging of your order wasn’t up to scratch. We want every delivery to arrive in perfect condition. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!

2025年2月12日

Really nice gift.

品質: 5

金額に見合う価値: 5

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