Order didn’t arrive in time for birthday despite ordering a week in advance and delivery bring stated as 3 days after ordering.
Moonpig.com からの回答
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
It's an excellent card and was well received. Unfortunately, it arrived a few days late. This could of course be down to the postal system, which wouldn't surprise me.
Very disappointed with the delivery time. You advertise 1-3 days but my order took almost a week to arrive even though the address was a Melbourne suburb. Not good enough
A great card which my daughter really appreciated and was very appropriate for someone who works at a zoo
I picked the middle size and apparently its giant so i should have gone with the smaller size, but the price has increased significantly since last year
Sent this card to my Mum for her birthday. She loved it. Was able to add in photos and she found that very touching.
Moonpig.com からの回答
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Great website. I would highly recommend
Card never arrived! Granddaughter very disappointed as was I. I was recommended this service but unwilling to trust you now. The product looks good online but failed in reality.I I would like a full refund and apology as well as a reason for failures. Regards Noel Kelly
Moonpig.com からの回答
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
It hasn’t arrived!!
Moonpig.com からの回答
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Good card but arrived 3 days late
We didn’t receive the card very disappointed was for my grandson
Moonpig.com からの回答
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Arrived on time🙂
Moonpig.com からの回答
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
As it says on the tin
Absolutely great
For the second order in a row, this was not received. Mopping is now a rip off
Moonpig.com からの回答
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
A great card , easy to personalize on website and superb service !!!!
Card wasn’t received. Had to reorder. Very disappointed …way past birthday
Fantastic quality and arrived next day too !
Great selection of cards and very speedy delivery!
My niece loved this card.
