Introducing The Real Ale Case, a curated selection of 12 x 500ml craftbeers. This collection is a testament to the craftsmanship of our talented brewery partners, offering a taste of traditional pub-style cask beer right in the comfort of your home.
Product Specification
12 x 500ml Real Ales
Product Ingredients:
Beer will contain gluten from malted barley and malted wheat. Occasionally, some beers may contain lactose, please check with us if concerned or to exclude any particular ingredients.
Store at ambient or chilled temperatures
Contains alcohol.
You must be 18 or over to buy or consume our alcohol gifts. We may ask to see ID upon delivery.
Package arrived burst with broken bottles, it was sent direct as a birthday gift
Moonpig.com からの回答
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Delivered 5 days late. Packaging covered the word fragile. Luckily only one broken bottle and the card only slightly wet. Disgraceful. However the customer service when I complained was exceptional. Complete replacement sent immediately.
Moonpig.com からの回答
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
It would have been lovely if the box had arrived without all the bottles being smashed )))But shout out to Chelsea for arranging an immediate refund of the cost.
They were a present for my Dad and he was so happy with them
Moonpig.com からの回答
We're overjoyed to hear you had a great experience! Thank you for your positive feedback. We appreciate your support and look forward to making more moments special for you!
Arrived on day of birthday great value and nice to have different beers
Moonpig.com からの回答
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
