This would have gotten a 5 but there was a problem with delivery. The company made it right but it wasnât perfect. Happy with my purchase and the customer service is outstanding!
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Iâm an international customer (USA). I purchased 3 items. Two items were in one store. The other in the other store. The Super Stars on their Support team sent three emails to ensure I was OK w... ãã£ãšèŠã
In need of an old Mavic spoke of proprietary design which appear to be as rare as hens teeth. Mountain Mania had one in stock and luckily was in rideable distance to collect. Friendly staff in the... ãã£ãšèŠã
Took rear wheel in for spoke tightening and was verbally quoted £20. Picked up and charged £40. Accepting that a verbal quote is an estimate but 100% uplift without any explanation as to why is not go... ãã£ãšèŠã
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Oxfordshire's & Hertfordshire's leading cycle shops that specialise in all bike including Electric, Road and Mountain.
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62 Wantage Road, OX11 0BY, DIDCOT, è±åœ
- 01235 759366
- sales@mountainmania.co.uk
- mountainmania.co.uk
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Delivered on time and in good condition
Quick response
Quick response, and provided the part I needed, a spacer for the battery on my Scott e-bike.
Good customer service
Good customer service. Had a query and it was answered very quickly. Thanks.
Item arrived on time and as described.
Unfortunatly the product was not according to the website's description
Unfortunatly the product was not according to the website's description. I wrote Mountainmania without any reply to replace the product. Dissapointing.

Mountainmania ããã®åç
Great experience at the Didcotð²store
Great folk at the Dicot store, good customer service, Iâm very happy with my purchase and help I received. Highly recommended âïžâïžâïžâïžâïž
Great pricing and super quick delivery.
Good prices and excellent delivery time.
Helpful about clothing sizing.
Little unsure about the size of the t shirt so I phoned them up. So helpful and the person I spoke to said he did the mail orders and would look out for my name.
Arrived in 2 days and t shirt is perfect for my husbandâs birthday.
Would definitely use this company again.
Great service with speedy deliveryâŠ
Great service with speedy delivery (impressive as it was over Christmas as well ð.
Great service as always
Just brought Estarli e-bikes from Josh and his team and as always the instore service is fantastic. Josh, Kyle and Connor really go the extra mile in ensuring the instore customer journey goes smoothly.
Some confusion over stock transfer
Some confusion over stock transfer. Chased several times before they found item
DT Swiss Squorx driver bit
The item - DT Swiss 'Squorx' spoke nipple driver bit for deep section rims - took a few days to arrive and the postage was steep for such a small thing but Mountain Mania was by far the best deal around.
Thank you!
The rapid rise derailleur was just whatâŠ
The rapid rise derailleur was just what I wanted. They are hard to find so I was v pleased
Of course it works very well.
Item was sent promptly and arrived asâŠ
Item was sent promptly and arrived as promised.
The item was a gift, but unfortunately didn't fit so the item was returned.
Item as described and fast shipping.
The orange MRP replacement rollers were spot on.
Vintage Shimano Derailleur
This particular item is a vintage road bicycle part that was difficult to source. I was happy to receive it sooner than expected and it was packaged to survive the journey from England to the US. I was in the UK in the early 80s during my time in the Navy so I was excited to open a box from England! Thank you
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