Ken, Olivia and the ladies at MOVUNO are marvellous. I had my share of viewers and excellent advise from all at MOVUNO. Even when the buyer’s solicitor was dragging their heels the staff at MOVUNO gu... もっと見る
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We had the most amazing experience buying our first home with Movuno. From start to finish, Olivia went above and beyond to support us, keeping us regularly updated and making sure we understood each... もっと見る
企業が回答しました
Movuno are very friendly and professional, this is the second time we have sold/bought with them and would use them again.
Movuno were fantastic from start to finish. There was no pressure put on us to select Movuno after they viewed the property we wanted to sell, the quote was reasonable and not payable until completion... もっと見る
企業情報
Movuno Estate Agents について
当該企業による記述
A different way of doing things
All estate agents are the same, right? Well, no actually. We do things differently. Our aim is a simple one - to give you a stress-free, professional experience by doing what's best for you and your individual needs.
So, what should you expect from your estate agent?
...well yes, especially in terms of achieving the best price; however these should be your standard expectations of any estate agent.
You should also expect your estate agent to listen, so as to understand the motivation behind the move, and in doing so offer the best possible advice specific to your circumstances.
Your estate agent should respond in a timely fashion, provide excellent levels of communication and remain both positive and dedicated throughout the whole process.
They should remain true to the cause, telling you what you need to hear, even if at times this may not be what you were hoping to hear. Honest feedback is vital and as a straight-talking estate agency, we are here to assist people in the sale of their property and will always treat the situation with the respect it deserves.
連絡先
605 Chorley Old Road, Heaton, BL1 6BL, Bolton, 英国
- 01204 654525
- info@movuno.com
- movuno.com
Michaela is a super star
Michaela is a super star. She is very professional and friendly.
2022年3月10日
自発的なレビュー
Movuno Estate Agents からの回答
Hello Wei, Thank you for the review its appreciated and I will ensure Michaela is made aware of your comments. Enjoy your new home and if we can be of any further service please do not hesitate to ask.
I found movuno value for money as they…
I found movuno value for money as they did not charge a percentage of the sale price for their fees which many other estate agents do which was much more expensive. They took great pictures and showed many people round my property over a week and found me a buyer within a week.
2022年3月7日
自発的なレビュー
Movuno Estate Agents からの回答
Thank you for leaving a review it is appreciated. At Movuno our priority is to offer a first-class service. I am delighted you appreciate the value we offer. If we can help again at any point, please do not hesitate to contact us.
Fantastic service
After listing our property with another agent we came across Movuno when we found a property to purchase through them. It quickly became apparent how professional they are and we asked them to deal with the sale of our property. Michaela looked after our sale, answering any questions we had and kept us updated throughout the whole process. Highly recommend!
2022年3月1日
自発的なレビュー
Movuno Estate Agents からの回答
Dear Mr Blakeley,
Thank you for taking the time to post a review. Its always good to know that we are maintaining our high end service standards to all our clients and if we can be of assistance again please do not hesitate to contact us. We wish you well in your new home.
I found Movuno to be a lovely company…
I found Movuno to be a lovely company to deal with, where all the staff provide an excellent friendly service. I cannot recommend them highly enough, as their communication was brilliant - particularly Madison who was amazing at moving the house sale forward. Thank you very much for making my 1st house purchase an easy process.
2022年2月15日
自発的なレビュー
Movuno Estate Agents からの回答
Thank you so much for your review I will ensure your comments are passed on to Madison and the team in Leyland. Its always good to know we are achieving the high standards we set for ourselves.
Wonderfull experience it was great…
Wonderfull experience it was great service provided very friendly staff happy to go many thanks
2022年2月11日
自発的なレビュー
Movuno Estate Agents からの回答
Thank you for taking the time to post a review and we are always happy to be of service.
Having put my house on the market
Having put my house on the market, I was delighted with the attention and efficiency provided by Movuno. A slick process and I was kept in the loop the whole way.
Would recommend them to anyone.
2022年1月21日
自発的なレビュー
Movuno Estate Agents からの回答
Thank you for taking the time to add a review and we are as always delighted to be of service.
Faultless
I would highly recommend Movuno to anyone thinking of moving home. Great communication from start to finish. Competitive fees. Friendly, proactive staff. Couldn't fault them really.
2022年1月6日
自発的なレビュー
Movuno Estate Agents からの回答
Dear Ms Hill,
Thank you for your review it is appreciated. We always strive to offer a 5 star service and its good to know we achieved a high standard.
If we can be of service at any time in the future please do not hesitate to contact us.
Michaela and the team kept me informed…
Michaela and the team kept me informed throughout the process, it was a pleasure to work with them
2021年12月17日
Movuno Estate Agents からの回答
Dear Theresa,
Thank you for taking the time to post a review it was a pleasure to help you.
I have passed your comments on to Michaela.
If we can help at any point again please do not hesitate to contact us.
Extremely friendly staff and nothing…
Extremely friendly staff and nothing was too much bother for them. I wouldn't hesitate to use again.
2021年12月16日
Movuno Estate Agents からの回答
Dear Emma,
Thank you for posting a review. We do pride ourselves on the service we offer and I have passed your comments on to the team members who assisted you.
If we can help in any way please do not hesitate to contact us.
Thanks to all at Movuno
Thanks to all at Movuno for friendly and totally professional service throughout.
2021年12月15日
Movuno Estate Agents からの回答
Hello Ian,
Thank you for taking the time to post a review its always good to know our service is appreciated.
Very good service received today
2021年12月14日
Movuno Estate Agents からの回答
Hello Kitty,
Thank you for your review if we can continue to assist please do not hesitate to contact us.
Didn't keep me informed didn't come…
Didn't come back to me if I emailed any queries the agent that I sold with was more superior
2021年12月14日
Movuno Estate Agents からの回答
Dear Ms Charles,
I am sorry you feel that you have been let down. Having checked the correspondence, I can see we did keep you updated weekly on the information available to us at the time. I have tried to speak to you as I would like to understand how you feel that we failed so badly and how you think that we can improve in the future.
Bad service all together start to finish
2021年12月14日
Movuno Estate Agents からの回答
Dear Mr Saleem,
Upon checking our records, I can see we tried to contact you several times back in May ‘21 and I have tried to call again but I have been unable to reach you. I am sorry you feel we let you down but to understand the issue you had I would appreciate it if you could spare me a few mins to discuss this. Please let me know if you would be free for a call.
Unsolicited commuo
2021年12月14日
Movuno Estate Agents からの回答
Dear Mr Galpin,
After our conversation, we would again like to apologise for the communication which was caused by an error on Trustpilot’s system and was beyond our control. Thank you for speaking to me and please be assured that we have contacted Trustpilot to put in place measures to ensure this will not happen again. Thank you for your understanding.
Slow to respond
Slow to respond, ended up pulling out of purchase with them and buying a property elsewhere, not ideal really but could not loose my buyer through Bridgefords. It cost me a lot of money!
2021年12月14日
Movuno Estate Agents からの回答
Dear Mr Neve,
Customer feedback is always important to us at Movuno and we are constantly looking to achieve customer satisfaction throughout our business. To this end, we have tried several times to call you to discuss your comments, but without any success to date. Our records do confirm that we had a large amount of correspondence when we were actively engaged and we really would appreciate the opportunity to speak with you and to better understand how you feel that we can improve our service in the future.
Successful Sale
A big thank you to Rachel Hall and all the team at Muvuno , Chorley Old Road ,Bolton for keeping us informed at every step of the sale of my Mum's apartment.
It was done in a very friendly and efficient manner. We'll done.
2021年12月14日
What?!?
Strange company, out of the blue I get asked to complete a review. Never bought a property from them nor sold one through them. Need to get their act together with respect to their database and activity. Maybe not a company to be dealing with??
2021年12月14日
Movuno Estate Agents からの回答
Dear Mr Clare,
After viewing of a property listed with ourselves, we would not normally contact potential customers for feedback. However, the communication from Trustpilot was caused by an error on their system and was beyond our control. Please be assured that we have contacted Trustpilot to put in place measures to ensure this will not reoccur and
hope that you will accept our apologies for any inconvenience caused.
Random email asking me to review them…
Random email asking me to review them some 5 years after attempting to view a property via them. Mind you still quicker to reply than purple property shop!.. Updated,now being told all trustpilots error but how would they get my email? Who would provide the email? Who held my email on file? Can't even admit liability.
2021年12月14日
Movuno Estate Agents からの回答
Having investigated your comment further, the communication you received from Trustpilot was caused by an error on their system and was beyond our control. Please be assured that we have contacted Trustpilot to put in place measures to ensure this will not reoccur and hope that you will accept our apologies for any inconvenience caused.
Wonderful service!
Movuno were fantastic from start to finish. There was no pressure put on us to select Movuno after they viewed the property we wanted to sell, the quote was reasonable and not payable until completion. Michaela looked after our sale and couldn’t have been more helpful, we were kept updated throughout the whole process and were able to get answers to any queries the same day. Highly recommend!
2021年12月3日
自発的なレビュー
A great service from Emma and all the…
A great service from Emma and all the team at Movuno. They made the whole process so easy with all their help and great communication. I wouldn’t hesitate to recommend them.
First class service, thank you to all the team there.
2021年9月24日
自発的なレビュー
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